A well-organized customer service process. There are several ticket offices, and there is a consultant on the floor. You can pre-order what you need by phone.
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Ольга Шинкоренко
Level 6 Local Expert
February 4
Sooo asking for repairs, everything is kind of shabby, the waiting benches are all peeling, it's unpleasant to come, I think that an institution like a bank should look accordingly.
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Ирина
Level 6 Local Expert
March 16, 2024
You always find a solution to the issues you are dealing with. They will prompt, help, and orient you. The offer to use the bank's services sounds unobtrusive, calm, with a smile.
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Максим Матус
Level 7 Local Expert
July 22, 2024
A common problem of all banks (this one was no exception) is that no matter how many cash desks there are in the layout, only one or two actually work, but everything else is fine
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Бозя
Level 5 Local Expert
March 10, 2024
I'm standing at the currency exchange with coupon No. 20, but they call my aunt with coupon No. 21 to pay for communal services. They let me through because No. 19 also just paid for the communal service, and the cashier is too lazy to switch the program every time and it solves its problems by sorting customers independently. But in general, an ordinary bank. The usual staff. Nothing special.
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Виталий
Level 6 Local Expert
February 1
Excellent service and adequate staff
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GENNADY P.
Level 11 Local Expert
February 12, 2024
Of the 6 windows, only 2 are working at most. There's always a queue. Sometimes there is no cash in the ATM, while if you withdraw at the cash desk, they charge %. What should I overpay them for? Feed them for pressing a button twice on the keyboard?
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Сергей Чистов
Level 15 Local Expert
May 25, 2024
The first bank in which I saw chairs near each cash register was pleasantly surprised, there were no problems with the service
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Марина Яковлева
Level 4 Local Expert
April 9, 2024
The operator is Defeated, an excellent employee, always with a smile, a lovely woman, thank you for the work!!!
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Инкогнито 8737
Level 5 Local Expert
September 17, 2023
Good staff, they will help and prompt you on any issue, I put 4 stars because of one ATM that is constantly queuing
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Соловей Александр
Level 8 Local Expert
May 16, 2021
A good bank, and the staff are excellent, professional, attentive,friendly, always ready to help.Only the commission for payments would be less, 2 rubles is too much, there are 60 cops at the post office, so many go there, and the bank loses customers.
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2
Николай
Level 8 Local Expert
December 23, 2022
Good employees, but often long queues.
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1
ceny16
Level 7 Local Expert
October 7, 2021
The queue is constantly at the ATM, in the information kiosk it is even more or less normal.
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александра к.
Level 9 Local Expert
February 4, 2020
Even with the introduction of coupons, there is a constant crowd of people, the service is very slow, often not all windows work.
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3
Татьяна Дишук
Level 4 Local Expert
February 17, 2022
The most reliable bank
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1
Сергей К.
Level 6 Local Expert
January 8, 2020
The service is good, but there are long queues... as without it.
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3
Игорь Шиманский
Level 7 Local Expert
January 3, 2020
The service is good, but the exchange rates are not profitable