The guy in the last change, in the office, helped to make the cash payment through ERIP. The amount was large. In short, he worked with us for 30-40 minutes. Exchange, then payment. After the payment, we contacted the consultant for additional information on another issue. Everything was explained to us. The staff of the department showed their best side. My guest said, "I wish we had that!! ")) Thank you for your work. Good luck to you!

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Сергей Варапай

Level 3 Local Expert

Good afternoon! An unpleasant impression was left by the branch on Prytytskogo St. (near the metro station "Kuntsevshchyna"). I came to issue a bank plastic card for a minor child on Saturday, 09/13/2025, but they did not accept my documents, since, in addition to the identification card for myself and my daughter, I also need a birth certificate. Is it impossible to prove that I am the father??? Although the child's last name and patronymic match!!!It turns out that I stole the card and am trying to open an account for someone else's child and deposit my money with him. That's nonsense! Was it really impossible in the 21st century to check on my card that I have an underage daughter? There was no administrator at the entrance to warn about such moments. I waited in line for more than an hour to leave with nothing.They also ask you to make an appointment for another day. This is some kind of mockery. But in another branch of Belarusbank, a consultant met in the hall and explained that everything was possible. They inserted my card and asked me to enter my PIN code, etc., and they saw who and what I was, where I was registered, and if I had a daughter. Level up!!! Belarusbank, you've ruined the day. I've been waiting for a day off on purpose to get to you, and you're just like that. Unpleasant. Lack of professionalism of employees. I do not recommend this branch.((((

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Настя Юхнович

Level 15 Local Expert

After the renovation, it became very beautiful, stylish interior! The service was attentive and pleasant for me! I got answers to all my questions.

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