I issued a card to this bank branch (this is the only bank branch closest to my home). Why is there an operation like "pick up a card" (not issue!) it is placed in the same cash register with the card designs. The card was specially issued and ordered online, since the time to collect the card is limited to zero - the bank's opening hours coincide with my opening hours, and you don't work on Sat and Sun either. As a result, do you have to wait more than 40 minutes to pick up the card?? While three cash desks were completely empty and the receptionist only politely explains that there is a queue! Is it not part of your functionality to check passport data and unload cashier 4, minimize the queue? So why are you there to sit out the time? I don't understand how to solve this problem. You withdraw money for making a card in seconds. What can I do to arrange home delivery after 19.00 of an already issued and paid card?
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Оксана П
Level 15 Local Expert
November 14, 2024
The closest bank to my house by order. The staff is polite, the staff are all attentive and considerate. They will explain everything in an accessible way and help
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Алеся С.
Level 2 Local Expert
April 23
I've been sitting here for an hour now to exchange a miserable $100. Or just put it on the card.There are a lot of cash registers, but they all eat. Or maybe they don't work at all. The head is not there, she has left. 2 cash registers ... Don't come here anymore. I do not recommend it!
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Ксения К.
Level 6 Local Expert
December 23, 2024
Unfortunately, this is the nearest branch to the house, terribly slow service, eternal queues, waiting time is very long!
If you have a choice where to go, choose another branch.
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Алена Тарасевич
Level 2 Local Expert
April 23
There is 1 employee working for the bank, who served one person for half an hour. We waited in line for more than an hour to change the money. It never got to our turn.,
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Екатерина
Level 5 Local Expert
March 27, 2024
If you want to spend an hour waiting for your turn, then you are here. You stand and wait for your number, and any random numbers are selected on the electronic scoreboard, but not yours ..... People came much later, but they are called first, how is this possible?!.. Where is justice?!? I think it shouldn't be like this! If I came first, then I should go next in turn, and not the 5 people who came recently after me! It feels like it was done on purpose! I come here rarely, out of necessity! I do not recommend visiting this bank. It is better to perform all operations on the card. You will save both time and nerves!
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Минчанин
Level 12 Local Expert
May 15, 2024
For such a densely populated area, of course, the department is small. There are always a lot of people. The staff tries hard, but the service still takes a long time. You can "hang" for an hour (.
Two information kiosks inside with bill acceptors. Outside there is an ATM and an information kiosk with a bill acceptor around the clock.
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Tatsiana Oparenko
Level 9 Local Expert
April 1, 2024
The operator girl helped pay the state fee for the passport. I did everything quickly, with a smile, kindly and with patience. And all this at the end of the working day! ))) It's a pity I didn't pay attention to the name badge because of the stuffiness in the room...
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Татьяна Рудозуб
Level 3 Local Expert
February 2, 2024
I came to the bank at 17:35 to withdraw money from the account. The bank is full of people, there are 2 cash desks, one of them accepts such selected operations that the employee got bored and played with hand cream. When asked if it was possible to withdraw money from her, she began to resent why I did not say that from the account. Naturally, this could not be done at her cash desk. Disgusting communication with clients and the work of this department. I've been waiting for my turn for over an hour!
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Татьяна Смольская
Level 6 Local Expert
February 28, 2024
I come here only if I need to make a payment by card. Basically, the staff is not bad, but there is one receptionist who spoils the whole picture. Unfortunately, I do not know her name, but if you have to face her, then you will understand everything.
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Дмитрий Давидович
Level 8 Local Expert
February 6
Excellent Belarusian brand of banking services, well done!
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Саша Саша
Level 3 Local Expert
January 25
± is fine, it's not very easy to get there, so we put it at this point in Minsk.
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Alex Li
Level 7 Local Expert
September 11, 2024
Although there is a large flow of people, the girls are doing well. They work quickly and provide the necessary information.
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Ирина Балицкая
Level 11 Local Expert
April 6, 2023
Good evening, a few words about Belarus Bank.My Brother sent me a translation of the Yunye Western.Everything came in beautifully , clearly , competently and decently. It was very pleasant to communicate....
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ирина костечко
Level 5 Local Expert
September 19, 2024
Good department, always high-quality and professional service
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СЕРГЕЙ И.
Level 5 Local Expert
April 24
Friendly staff. The queue often moves slowly.
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Сергей Минск
Level 8 Local Expert
March 27, 2024
There are no claims against this branch. The staff is polite and friendly, they will always help if there are any difficulties.
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Анна Двораковская
Level 12 Local Expert
October 19, 2023
Not a bad department, basically everyone is polite, only one young lady, in the first window on plastic cards is always rude. How many times I got on it, I always left with a spoiled mood. And the other girls are very nice, I love this department.
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Екатерина С
Level 9 Local Expert
November 26, 2023
Always polite service. Queues, if you're lucky. They will always tell you how to pay near the information kiosks. The only thing that is problematic with parking .
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Tatsiana Gt
Level 2 Local Expert
December 8, 2022
Today I was served in this department, a very pleasant, responsive team.
I was just pleasantly surprised by the specialist Olga Valeryevna Kor****ko, who worked at the checkout. I express my gratitude to this employee for high-quality, pleasant and professional service. It's a rarity nowadays! The compartment is clean, bright and spacious.
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Оксана Крук
Level 7 Local Expert
March 22, 2024
If necessary, you can always contact a consultant for help. All issues can be resolved on the spot.
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Роман Павловский
Level 5 Local Expert
April 12, 2023
It was necessary to pay for the renewal of the passport. At the entrance, an employee met me, took me to an ATM and in just a minute she made everything clearly, quickly changed the money, even received the change on the phone almost instantly
Excellent service!
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Влад Шуманович
Level 15 Local Expert
April 15, 2024
The service is so-so, there are not enough people, constant queues, it's easier to figure it out yourself than to stand in line to achieve something😅
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Сергей Демидчик
Level 8 Local Expert
June 5, 2024
Good staff! They will help with any question, but the queue is large)
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Александра Лисовская
Level 9 Local Expert
April 14, 2023
The boorish attitude and communication of one of the consultants, often one or two cash desks work, first of all they always serve legal entities with which contracts are signed, and ordinary people who stand there for an hour have to stand for the same amount.
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Prozo Games
Level 8 Local Expert
November 21, 2022
The ATM did not go to withdraw money, I wrote everything, only you can withdraw 100 rubles and so on up to 500 rubles.the service is very good, they do everything quickly, they help, well, in general, the service is at the highest levels.The waiting time takes about 10 -20 minutes.the attitude towards customers is very good.
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Андрей Криж
Level 19 Local Expert
February 20, 2024
02/20/2024 at 16.24 I came to pay the Belarusbank loan, it's 17.29 now, but my turn did not come, people are in an hour, no one is in a hurry, two cash desks are working, but in reality one, since they are closed for a break, everything is for people, thanks to Belarusbank
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Дмитрий С.
Level 2 Local Expert
October 24, 2024
I have never seen such slow work of employees
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Павел Чибосс
Level 9 Local Expert
October 18, 2023
We park either along the road or in the yard. There are always queues, since this is one bank for the entire nearest district
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Евгений Климко ツ
Level 13 Local Expert
November 25, 2022
The older one who is sitting in the hall is inadequate. I asked her to help and almost burned her with a look! Although I waited in silence for her to pay attention to me! Did I interrupt her from discussing my health with the belneftestrah insurance company? And let the client stand waiting.
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super.tatsiana100
Level 11 Local Expert
April 6, 2024
Very experienced staff, always clean...
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Алекса
Level 4 Local Expert
March 30, 2023
Eternal queues. In the evening, because there are a lot of people, in the afternoon - 1 or 2 windows work. ATM and information kiosk with cash reception on the street. There is an information kiosk in the room
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Hard
Level 12 Local Expert
July 5, 2024
A good bank, in general, Belorubank is the best of its kind.
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Юлия Misteriya
Level 5 Local Expert
June 26, 2024
I've never been in a queue faster than 40 minutes.
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Тихон Навойчик
Level 6 Local Expert
March 30
A good bank
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Никита Карпенков
Level 3 Local Expert
April 19, 2024
The worst branch of the bank, two workplaces are open, waiting about 40 minutes
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MiKot
Level 7 Local Expert
January 31, 2023
It's been a long time since I had to pay at the bank. Very long service. Unclear distribution of responsibilities among the bank's specialists: there is a queue in one window, there is no one in the other.
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Светлана Белая
Level 14 Local Expert
May 3, 2022
The service is good. But the waiting time is very long. There is always a queue. The average waiting time is 20-40 minutes. Convenient location.
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Malika Malvina
Level 4 Local Expert
May 18, 2024
There are a lot of people all the time, but there are two cash desks out of six
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Алекс
Level 5 Local Expert
May 9, 2022
A good department with an intelligent consultant. A very highly qualified specialist who can really answer your questions. Unlike Belarusbank's telephone specialists.
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Тамара Нехайчик
Level 5 Local Expert
September 17, 2024
The staff is very polite.
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Aleh N.
Level 5 Local Expert
January 4, 2023
Excellent bank within walking distance. It's a pity the long queues sometimes you can stand for a long time
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Miroslav Zaharov
Level 4 Local Expert
July 23, 2024
Standing queues for 2 hours
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Aliaksandr
Level 16 Local Expert
January 26, 2022
There seem to be enough service windows, but the queues are moving slowly. I don't really like the fact that operators are forced to trade and sell lotteries in the market, which is also the reason for the slow progress of the queue
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Анна Сечная
Level 5 Local Expert
March 19, 2024
The best bank in the area!!!! Recommend
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Екатерина
Level 11 Local Expert
March 21, 2024
Huge queues, slow service, I even had to come for 2 days in a row to pick up the card. Terrible separation)
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Бизин Николай
Level 3 Local Expert
February 10, 2022
It is not clear how people are served! There are people without a ticket and people on an electronic queue. I ask you to deal with this, since this is not the first time, but specifically the 4th window in the bank accepts people without a ticket out of turn.
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андрей в.
Level 3 Local Expert
March 20, 2021
I paid by card in the info kiosk. I asked for the help of a girl consultant. It was a surprise to me that the consultant quickly helped me make the payments. Moreover, she entered the account numbers herself. And there were quite a lot of bills. As a result, in a few minutes she helped me make payments that would have taken 15-20 minutes to pay in my info kiosk. Thank you. Pleasantly surprised.
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Ольга Полюхович
Level 7 Local Expert
June 14, 2021
The service is fast enough. An attentive and responsive consultant girl (always helps quickly and calmly).
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Ирина Корж
Level 6 Local Expert
June 26, 2023
10 people in line, and there is one window of work, I asked for more than an hour in the middle