Belarusbank

Rating 4.3
372 ratings
Rate this place

93 reviews

Level 5 Local Expert
March 18
There have always been good staff, the girls are great, but not this time!03/18/2025 I applied to the credit department office on the left at the entrance , there is a woman with dark hair, short haircut, I received an SMS that I need to provide additional information.No, I've never seen such a boorish attitude in my life, arguing, shouting! The girls in the other office are always polite and will always explain everything, but this.... I think such people have no place in such an institution, I ask you to take action, I left in shock, I thought to write a complaint right away, I didn't even remember her name, I think the management of her employee recognizes the description! And by the way, this is not the first time, we were sitting with the girls in the next office, and I heard her boorish attitude towards other people, but it was the first time I personally encountered her. I'll come back and write a complaint! I'm sorry I didn't write right away, I wanted to leave as soon as possible.I ask the bank's management to take a closer look at this employee!
See original · Русский
Level 9 Local Expert
January 21
The bank is big!!!,the staff is polite!!! But there are always long queues and more people. Special thanks to the lending department for their courtesy and accuracy in their work.
See original · Русский
1
Level 7 Local Expert
January 2
The information kiosk on the street is always crowded, it is impossible to replenish the card, and on the contrary, there is often no money in the ATM. The queues are always long, it took half an hour to change the currency. They can't provide proper advice in the mortgage department, you need to extract information and you won't find out anything in the end, the staff work with such a face and attitude, as if they were spat on their plate.
See original · Русский
1
Level 6 Local Expert
January 10
The staff is friendly, they will always help and prompt. The only thing is that ATMs outside often stop working, just when they are really needed.
See original · Русский
Level 5 Local Expert
December 16, 2024
fast service, friendly staff, it happens that it is not very good, but this is normal, the mood is not always good)
See original · Русский
Level 7 Local Expert
October 13, 2024
Belarusbank.. The building itself speaks volumes, the team is friendly, the staff are responsive, pleasant communication.. 👍🌹🌹
See original · Русский
1
1
Level 8 Local Expert
May 5, 2024
Belarusbank is very good and convenient.A place accessible from all sides to get to it, wherever you live in Borisov.Inside there is comfort and excellent staff service!
See original · Русский
1
1
Level 7 Local Expert
December 8, 2023
My favorite bank.The staff is very polite and courteous. There is no big queue.... they serve customers quickly and efficiently... Super 👍 I recommend it to everyone
See original · Русский
4
1
Level 7 Local Expert
October 21, 2024
The central office. All functions in one place. But usually there are a lot of people
See original · Русский
1
Level 4 Local Expert
July 19, 2023
Everything is fine, good consultants and specialists, everything is detailed, clear, culturally, intelligible. The work schedule is excellent.
See original · Русский
5
Level 13 Local Expert
March 3
Disgusting service, or rather the lack of it! There is a savings bank.
See original · Русский
1
Level 11 Local Expert
January 25, 2023
The central office is spacious enough, but there are often a lot of people, the operators work quickly, but you still have to wait.In summer, it is not always comfortable inside.
See original · Русский
3
1
Level 7 Local Expert
April 15, 2024
A comfortable office, friendly staff, but a very long electronic queue, forever.....
See original · Русский
2
2
Level 12 Local Expert
July 22, 2024
Good service, pleasant and courteous staff.
See original · Русский
1
1
Level 9 Local Expert
July 18, 2022
Good and courteous service, despite the queues, they manage to help everyone (Exceptions are when old grannies are standing in front of you)That waiting in line at the ATM is increasing ( The big plus is that it was possible to receive transfers earlier than Western (I don't know now), unlike many
See original
3
Level 5 Local Expert
May 19, 2024
This place is convenient and close to me.
See original · Русский
1
1
Level 8 Local Expert
February 28, 2023
An operational service that accepts all payments and disbursements of the entire city at peak hour. There is an ATM and an information kiosk on the street with the function of accepting bills. Three more information kiosks inside the bank. Convenient electronic queue.
See original · Русский
4
Level 4 Local Expert
May 26, 2022
Very polite service, excellent specialists. But the ATM operation on the street wants to be better. In sunny weather, the screen is not visible at all. And the information is also loading slowly.
See original
3
2
Level 12 Local Expert
May 3, 2023
Professional workers! They will smooth out any conflict. The disadvantage is that the electronic queue gets lost, the numbers slip through and you have to wait even longer for your turn.
See original · Русский
2
2
Level 5 Local Expert
August 19, 2022
I was in other banks, the staff was very polite, but it was in this bank that I came across a very rude bank employee, she brazenly answers, hurry somewhere, if the fact that we are visitors, she wanted to belittle us like a bad cop, what everyone wanted to ask forgot, a very unpleasant residue remained from the preferential lending office, I I'm still registered there, I'll throw such arrogant people into the complaint book next time.
See original
7
1
Level 5 Local Expert
April 30, 2023
An assistant always helps, and will tell you something, an electronic queue, the waiting time is less than 5 minutes ,,
See original · Русский
5
Level 8 Local Expert
December 12, 2021
Every other day, the terminal does not work from the street. And this is the last TWO months. The bill acceptor does not accept money, neither new nor old. You run to the Revolution and there's the same song. They, the terminals, are somehow cut off synchronously. No one in the bank is worried about this inconvenience for people. And they are not going to be puzzled by the timely unloading of money from terminals. Well, they don't know what logistics is, what to do. And you run! Fortunately, the terminals are so "conveniently" scattered at great distances from each other))) People are terribly outraged. The jar is all purple.
See original
3
Level 5 Local Expert
February 4, 2024
It's always like you don't get in line for half a day. I try not to go there anymore
See original · Русский
2
Level 9 Local Expert
October 21, 2023
The bank is good, the service is at the highest level!!!!
See original · Русский
4
1
Level 11 Local Expert
June 27, 2023
Very often there is no money in the ATM. Everything else is fine.
See original · Русский
1
3
Level 12 Local Expert
March 27, 2023
Everything is at the highest level, well done
See original · Русский
5
Level 13 Local Expert
June 22, 2021
Lots of people, it's hot. The consultant in the hall is well done. But I highly recommend it as a daily visit. And I don't want to go there at all once a year. Internet banking is driving. But not at this bank
See original
4
Level 7 Local Expert
March 9, 2024
The quality is excellent
See original · Русский
1
1
Level 11 Local Expert
October 9, 2021
Illiterate employees are sitting who cannot make the Western Union transfer correctly. If you are stupid yourself, then use the sender's help and fill in the data according to the passport, and not as you please. Now I can't get a transfer.
See original
3
Level 10 Local Expert
July 26, 2022
It is very convenient nearby and you can always withdraw money and pay communal
See original
3
1
Level 8 Local Expert
January 9, 2022
Very good service.The service staff is very competent.Convenient working hours.
See original
3
2
Level 3 Local Expert
March 29, 2022
With fifty thousand Russian rubles, they could not exchange a thousand for national money for me.which is not surprising, according to their course, they just ripped off people
See original
3
1
Level 13 Local Expert
February 7, 2022
There is not enough parking for cars. The one that exists between MT Bank and Belarus bank is small and in holes and in huge puddles
See original
3
Level 8 Local Expert
July 9, 2021
There are huge queues, you constantly sit for an hour or even more. Terrible service! Boorish attitude. The workers are uneducated and slow. It feels like the maximum of their education is 3 grades of a parish school!
See original
4
Level 3 Local Expert
November 19, 2021
Thank you very much to E. A. Zueva for her attentive, friendly and polite attitude. I made out a card today, I left in a good mood👍👍👍
See original
3
Level 8 Local Expert
September 5, 2021
It takes a lot of time to make a card, although there is an electronic queue, but they move very slowly on these issues.
See original
2
4
Level 12 Local Expert
July 25, 2022
Fast service. Responsive staff
See original
4
Level 10 Local Expert
April 23, 2022
If you don't get a crowd of at least 50 people , you sit waiting for your turn for at least an hour!
See original
3
Level 3 Local Expert
November 14, 2022
Boorish attitude towards customers. Employee competence 0
See original
2
5
Level 30 Local Expert
August 3, 2020
This is the main branch of Belarusbank in Borisov. Unfortunately, this is most likely the only Belarusbank office in Borisov that has an electronic queue. Thanks to the electronic queue, it can already be considered that this is the best department 😁 Sometimes it's still a long queue, even if it's electronic. Sometimes there are a lot of people and there are not enough places for everyone, there would be more seats and armchairs, well, there would also be an electronic queue at terminals, in general it would be ideal 👌 😁
See original
4
Level 9 Local Expert
March 1, 2023
There are very long queues on weekends
See original · Русский
3
2
Level 6 Local Expert
June 9, 2022
It's all good. They work fast. Without strain
See original
3
1
Level 6 Local Expert
October 3, 2023
Excellent bank
See original · Русский
3
Level 6 Local Expert
November 18, 2022
The queues are long , the service takes a long time
See original
3
3
Level 7 Local Expert
May 20, 2022
The most non-client-oriented bank I know
See original
4
Level 17 Local Expert
August 14, 2019
Attentive staff, electronic queue, fast enough. Consultants are always on site, they will tell you everything.
See original
3
1
Level 5 Local Expert
December 10, 2019
After the reconstruction and renovation, the department became completely modern. An electronic queue, self-service terminals, an information kiosk for replenishing a card with cash right on the street, even if the bank is closed.
See original
3
1
Level 10 Local Expert
June 20, 2022
Long queues, long service.
See original
3
Level 5 Local Expert
October 2, 2019
Long queues due to the fact that most of the residents of Borisov do not know how to use the benefits of civilization - the Internet, where you can pay all payments! But coming to Belarusbank and having a fight is so much fun!!! :))
See original
6
Level 11 Local Expert
April 18, 2022
A few information kiosks and that's good.
See original
3