Belarusbank
50 reviews
March 17, 2024
I really liked the service at the bank on Kirova Street. A polite team, each customer with payments is invited to service in the information kiosk or through banking. It's a pity that our district has only 80+ pensioners and they create a queue at the checkout. The only drawback is that one window is almost constantly closed. Therefore, the burden on specialists is huge. I even watched how they came out earlier from dinners and from over-searches, as customers were outraged. They always offer additional products. Well done.
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January 9, 2024
I called these offices by phone. I asked if there was a free Belcard. They said there are all sorts. He asked me to leave one in my name. They said they would leave it. I arrived half an hour later - there are no cards. Where did they disappear to?!
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February 15, 2023
The most irresponsible and slow employees work in Belarusbank on Kirova Street. I have been served in this department twice or three times and noticed that it is natural for them to keep a person in line for twenty to thirty minutes, and directly serve in the window for forty minutes. But lotteries and insurance are offered very quickly. It seems that the bank's employees have been taught to quickly extract money from people, but they do not know how to draw up contracts promptly and clearly. I recently issued a pension card to my mother, again they kept it for a long time. And after a while it turned out that not all the data was entered or something was lost, they say, come, otherwise we will block the card. In a word, it's a mess in this bank. It's sad, but a fact...
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December 26, 2023
They work in windows slowly, but most likely employees are loaded with additional work in addition to working with clients, as well as at the post office. The mobile Internet is terrible, I go outside to have a connection and it rains on my head- there is no roof over the entrance, because this is a luxury. On the positive side, there is a responsive and competent employee in the hall for help.
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November 11, 2022
You can come to this bank if all other banks in the city are closed!
The electronic queue is constantly buggy. Skips coupons.
There is only one cash register. They can open the second one, but it will work for a couple of minutes. Cashiers are slow. The queues are huge. There are few places where you can sit.
It's a scary place!!!!!!
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October 13, 2022
The queues are large on an ongoing basis already. Please do something. Only 2 cash registers are working, but if the bank sees that so many people, you can also include a third cash register in the work. A specialist in the hall helps with the information desk. And those who need to make currency exchange transactions have to wait a long time. Grandmothers stand for more than 15 minutes at the cashier, and there are more than 15 people in the hall. There are a large number of elderly people in this Textile microdistrict. Please take this into consideration.
And please help other citizens, I want to receive prompt service, which in turn will contribute to a high quality of service. Many people coming to see this queue immediately leave.
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November 28, 2023
It's fine, but there are constant queues and the staff is very slow
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September 13, 2021
I had to visit this bank.There are almost always customers there and you need to be ready to stand in line.The workers are masters of their craft.Everything is done efficiently and quickly.If there is a need to pay through an information kiosk and something does not work, then help will come in the form of a beautiful girl.
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June 7, 2021
Disgusting live queue. In the age of modern technology, it is already possible to install a coupon machine. Otherwise, pensioners sit and cannot understand who is behind whom, they see everything poorly and have to sit and think where and when to approach them. The staff is rude, yells at grandmothers, drives them from one to another, because they can't do anything themselves. And some of them grumble worse than those grandmothers, and they can't shut up.
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May 30, 2022
Card transactions are not available, but what is it, how tired you are, I wanted to put money on the card to pay for the order, You don't even deserve 1 star.
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July 17, 2023
Incompetent employees. Long queues, one working ticket office
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3
August 19, 2021
Crazy queues... 2 windows are working, in which two clients are stuck for more than half an hour each...other windows are closed, people are standing and writing complaints out of desperation... But who cares about the bank :(
Half an hour of just wasted time...
shame and shame in the 21st century!
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5
March 15, 2024
A great bank
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2
August 3, 2021
There is no electronic queue, it is not clear who goes where and for whom, the feeling of a "scoop" on the face. The head of the department works in violation of the Civil Code of the Republic of Belarus, the law on consumer rights. Terrible squad!!!
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6
September 14, 2023
They work very slowly.
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January 11, 2022
There are almost always a lot of customers, employees have apparently been reduced, only half of the windows are working, there are constant queues
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4
July 27, 2022
Responsive employees. Thank you so much.
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September 7, 2021
The standard of banking services. Friendly staff and fast service.
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October 14, 2021
A good bank! Friendly staff and fast service!
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May 10, 2022
The bank is big, but not all windows work, you have to wait, there is a place to sit)
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June 25, 2021
This is not a department, but just a nightmare, the entrance from the courtyard, a lot of money and inadequate staff, from whom there is no sense at all, because there is an icon in the hall from the evil eye)))
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February 16, 2020
Conveniently located.They work clearly.There used to be a lot of people.Now it's smaller.Another RCC has opened.Polite treatment.If necessary, they will provide assistance or advice.
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October 17, 2022
Set up a terminal for an electronic queue
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May 29, 2021
The service leaves much to be desired.
Most often, only one of the 4 windows works.
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August 4, 2021
The department itself is not bad, but it is extremely overloaded, with constant queues and waiting hours.
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April 17, 2022
Long service, no electronic queue
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January 29, 2021
Probably disgusting than very very bad)))))) For a long time , 2 out of 5 cash registers are working . Employees do everything slowly
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July 5, 2022
There are always queues and they are closed for a break
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June 20, 2022
There is often a queue of pensioners((
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January 26, 2020
Bank administrator (or specialist) She gave us all the details of the payment via the mobile app. It's really very convenient.
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July 30, 2021
There's always a queue, the ticket office doesn't work much. A crowd of people, everyone is shouting, everyone is brawling.
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July 27, 2020
There are huge queues, sometimes only one window works, although there are enough workers, they serve for a very long time.
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July 3, 2022
Disgustingly slow specialists . Worse than the Russian post
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February 5, 2022
half an hour before closing, the bank is already closed
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December 8, 2021
There are always huge queues!!!
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July 8, 2021
It's a terrible place.
The work of the operators is at a low level.
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5
September 29, 2019
It's a good bank, but there are long queues at the cash desks. Maybe even sometimes 1 cash register is open when there are a lot of people
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December 9, 2021
Constant queues.
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4
October 10, 2019
A bank with four cash desks... You can both apply for a loan and pay cash payments and open a deposit...
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January 4, 2020
A disgusting bank... There are always endless queues... 1.2 windows are working, and then barely..
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January 27, 2022
A good bank!
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October 12, 2019
There is a constant problem with queues. But the girls are trying. Polite.
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February 8, 2020
The queues are terrible, the staff are competent, they will explain and show everything
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February 6, 2020
There are often huge queues, and 1-2 windows are open.
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January 16, 2020
Not all windows are constantly queuing, only two are working
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October 28, 2019
Eternal queues. And an ATM that always eats cards.
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April 15, 2020
Competent consultants
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December 3, 2019
Slow service
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September 9, 2019
Always sitting in line
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January 1, 2020
I sat for 2 hours to change the currency.
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