A wonderful branch of the bank. The staff has a high degree of customer orientation, friendly and qualified staff. Special thanks to Ekaterina and Julia for their responsiveness!
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Ольга
Level 4 Local Expert
December 19
The best branch of the bank. Customer focus is on top! The staff is friendly and professional! Ekaterina and Julia - you are professionals with a capital letter!
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Оксана П.
Level 5 Local Expert
June 27
Good bank branch, air conditioning, no queues. I would like to thank Marina Titovets for her responsiveness and kindness. An excellent specialist, helped to open an account, arrange insurance, advised on deposits. Good luck and success.
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Валентин Чёрные
Level 5 Local Expert
July 24
A regular bank, two ATMs inside the branch, one ATM outside and an information kiosk. Fast service, pleasant young specialists.
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Александр Суша
Level 8 Local Expert
November 23
Good staff , everything is fast, clear and prompt, responsive staff
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Кси Харрисон
Level 5 Local Expert
September 25
great, it's a pity that the money was not given, thank you so much for the information and fast service!!
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Вадим Ка
Level 12 Local Expert
July 4
A good department! An ATM on the street that is terribly stupid with accepting bills, and it is very hard to see from the sun what needs to be fixed on the monitor!
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Александр С.
Level 3 Local Expert
December 21
In my opinion, Belarusbank is the best at metro station.Malinovka is also nearby, I always put money on the card there.
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ghvelll
Level 2 Local Expert
May 31
I wanted to express my gratitude to the young guy at the consultant's desk, the guy is very young, but he did not lose his head and helped me order a card in the application, if not for him, he would have waited 2-3 hours)))
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Исайя
Level 7 Local Expert
July 3, 2023
polite consultants, short waiting times and small queues are a dream!!if there are few people, you can always sit on comfortable mini sofas.
I think it is the best bank for Kosmonavtov and Yesenin Streets.💝
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Наталья Гамсахурдия
Level 8 Local Expert
May 18
Very attentive staff, well, just everyone you don't turn to.And three info strips, it's great, thanks!
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Томара Гришутина
Level 2 Local Expert
October 24, 2023
I would like to express my gratitude to Irena Leonovna for very polite and attentive customer service
And to all employees of this department
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Moonspell
Level 14 Local Expert
March 25
It's a pretty good department. I've been here a couple of times, so maybe I was lucky, but there were no queues. Electronic queue. ATM machine. Information kiosk. Consultant. Neat and clean
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Александр Ефремцев
Level 13 Local Expert
March 6, 2023
The employees are smiling and professional. Clean/warm. There are a lot of people, but it's more the specifics of the location. It works on Saturday! There are 2 cash-ins inside.
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иван Иванов
Level 3 Local Expert
December 7
In the bank, only a man is normal, but only if a woman is normal in the 5th window
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ирина шаркова
Level 6 Local Expert
January 22, 2023
It's a good place. Competent and pleasant specialists. True, there are always a lot of people, but that's because many people like this place)
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Кирилл Стасик
Level 14 Local Expert
November 12
The bank is like a bank, nothing special
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Никита Тисевич
Level 8 Local Expert
November 15, 2023
There is always a queue, albeit a small one, the only minus is that you can't put cash on the card in the same place
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Ольга К
Level 7 Local Expert
March 23
Polite staff. Everything is always good
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grin
Level 9 Local Expert
February 12, 2022
It's January now, it's not possible to approach the bank normally: all hiking is in ice (or puddles when the ice melts). I, a cripple on crutches, risking falling and not getting up without help, somehow made my way along the wall of the house to the bank. The bank employee listened to me without enthusiasm with standard excuses. And the cart is still there - they don't give a damn about my remark. Did you guys get fucked up there? PEOPLE COME to you!!! Not skaters. Your bank will be impoverished if you invite someone from the side, at least from the same housing office that is not far from you - they will be happy to clean your approaches for a portrait of Hamilton on paper with watermarks. I remind you:
Point one: THE CUSTOMER IS ALWAYS RIGHT
Point two: IF THE CLIENT IS WRONG, SEE POINT ONE.
In general, it's terrible. Taking care of people at the highest level.
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igor.kashin1 kashin
Level 16 Local Expert
July 21, 2022
In terms of the quality of customer service, it lags far behind other companies operating in the country. It is advisable to have more terminals and an ATM in the branches, constant queues, especially if you need to make a cash payment
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!!!!))))
Level 8 Local Expert
February 5
There are always huge queues!!!!!
2 ticket offices are open-3 on breaks!
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Таня Кравцова
Level 4 Local Expert
July 14
Thanks a lot
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Gerrero
Level 25 Local Expert
December 2, 2021
This is a regular branch of Belarusbank. Not all windows work. One of the information kiosks was also not functioning. And in another, classic(!), the man probably made international payments to the MFB. I.e., for a very long time and very slowly. And the girl in the audience was clearly in no hurry to help him.
As a result, a simple operation to transfer money to the card took much longer and through the window of the cash register, rather than the kiosk...
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Александра
Level 4 Local Expert
April 20, 2022
Everything is fine, but when you get a pension you have to wait a long time.You wait for the specialist until she releases the client, who draws up a contract or some other documents.I think you can get a pension at the cash register - it's convenient and fast.The staff is all competent, respectful, I give everyone 5.Thanks!!!!
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Alexander Mozgovoy
Level 6 Local Expert
July 22
A good bank
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Андрей Л.
Level 7 Local Expert
November 5, 2023
During rush hour, when there is a very large flow of people, the queue moves very slowly.
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Кот Ш.
Level 4 Local Expert
September 8, 2022
I took a deposit of $ 1000, $ 300 turned out to be damaged (I found out this already when I handed over currency in other banks), it's complete bestiality to slip money to my clients, with which then I have to run to look for where they will be accepted.
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Гайдук Игорь
Level 15 Local Expert
June 30, 2022
Sometimes you can get in line, see the workload of this department in the rating. And so, good staff, you can pick up the card in any window without wasting time on a specialist.
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Зинаида Мелешкевич
Level 7 Local Expert
February 1
Masters of their craft with a capital letter !!!
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Ирина
Level 12 Local Expert
August 31, 2022
Thanks to the consultants, they are always willing to respond to a request for help. My father only goes to this department with pleasure. Thanks
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Николай Н.
Level 8 Local Expert
August 9, 2023
Terribly slow, constant queues, one-star service too…
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Ольга Евсиевич
Level 7 Local Expert
August 21, 2023
There are clearly not enough workers, there is a long wait in line. And the terminal on the street is the last century! He thinks for half an hour, and on a sunny day you can't see what's written on the screen, he's completely pale!
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Ася Иванова
Level 2 Local Expert
September 25, 2023
A very good bank, always able to
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Александр Новик
Level 8 Local Expert
August 24, 2022
After the repair, it became great and the staff was good
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Татьяна З.
Level 14 Local Expert
September 7, 2020
I came to change my last name, the operator asked me several times what I wanted. I wanted to change the data in connection with the name change. When she figured out what needed to be done, she did. To the question about online banking, about the further use of cards, whether it is necessary to change data, change cards, there was one answer, it will probably work, it will probably pick up on its own. As a result, the cards cannot be used on the Internet, as explained, we cannot comment on the actions of the bank's employees. As a result, you need to go to the bank, stand in queues there again, because the employees don't know anything, only probably. Train your employees already so that they can confidently do their job.
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Андрей м
Level 11 Local Expert
December 7, 2022
Although they introduced an electronic queue, they did not work faster, they work like sleepy flies
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Алексей Р.
Level 11 Local Expert
August 19, 2022
Excellent management and a wonderful team!
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Александр
Level 19 Local Expert
June 20, 2022
After the renovation and expansion, the queues disappeared, which is very good.
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ДмитрийРуса
Level 17 Local Expert
November 14, 2021
After the renovation, it was transformed and it became much more pleasant to visit
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Sepog_20
Level 5 Local Expert
September 6, 2021
Sometimes there is a full house in queues, but it is tolerable. The main "+" branch is open on Saturday, when the rest of the banks in the district are not
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Валентина Борисенок
Level 9 Local Expert
March 4, 2023
Top-level service
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Сергей Ш
Level 4 Local Expert
November 27, 2021
It's better than it was before. If we had also made an information kiosk with money reception around the clock, it would be great.
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Наталия М.
Level 4 Local Expert
September 2, 2021
Terrible service!!!!! There are few people, but you stand in line for 2 hours... They argued that it was lunchtime!!!!
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Ева Браун
Level 14 Local Expert
September 20, 2020
After reconstruction (spring 2020), it is one of the best branches of the network. Of the disadvantages, only the long queues peculiar to all bank branches.
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Feya Katechka
Level 5 Local Expert
March 4, 2020
I have been to this department several times. So far, the impressions are pleasant: friendly staff, comfortable room. Thanks!
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Иван О.
Level 5 Local Expert
December 6, 2021
Good service, explain is available.
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Виталь
Level 12 Local Expert
February 24, 2023
Bills are only large
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лена шунькова
Level 11 Local Expert
January 3, 2020
Very slow service, half of the ticket offices are closed, and employees walk around the hall instead of receiving customers who are expected a lot, I waited 40 minutes and left, because some customers wait 5-10 minutes and they are called, and some came even earlier than me and also waited when I left.A very strange and wrong approach to clients.