They came to change dollars, did not accept banknotes in denominations of 50 and 100 dollars, there was no clear reason for the refusal. They gave other bills, agreed to change them, they didn't have any change, they were forced to transfer it to charity. We won't come again. In another bank, they changed all the bills without any problems. She didn't remember the last name of the operator, talked to us as if we were trying to give her fake money, complete disrespect.
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Janna
Level 7 Local Expert
December 4, 2023
In the next store, on Lenin Street, there was no change at the checkout to give change for a purchase in this store. I ran to the bank branch to change the bill. Imagine my surprise that the bank branch refused to work with small change, as the consultant explained to me. I sent the bill to be changed two blocks later, i.e. to another branch of Belarusbank. As I understand it, the bank has made its work easier, and you citizens run around the city in search of a change. Although changing money is one of the bank's operations. Maybe we should also give up this little thing somehow, if the banks are already not working with it?
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Александр Рыбак
Level 9 Local Expert
December 4, 2023
A bank branch after reconstruction. Designed in a modern style, electronic queue, modern equipment. Everything has become much better, the environment, accommodation and customer service, the location of workplaces.