I give 4 stars in total for the cleanliness, beauty, amenities and friendly staff. I think it's fair to get -1 star for the speed of customer service (waiting time in line) - this is the most important criterion that needs to be improved! The question of time is most often crucial when choosing a branch. If you carefully read the reviews, you will notice that this remark has been a key one for 4 years. Please note, the administration of the branch and the management
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Юрий
Level 11 Local Expert
November 2, 2024
I regularly visit this department and always have only positive impressions, everyone in their place sincerely tries to help and explain everything clearly.
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Фёдор Коротыш
Level 6 Local Expert
October 3, 2024
I come more than once. I am constantly faced with a queue with a minimum number of people. Currency transactions are fast, but card transactions (receipt, registration, etc.) are very slow. 30 minutes have passed, but the number on the scoreboard has not changed
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Люда Ф.
Level 2 Local Expert
December 7, 2024
Disgusting service, after standing in line for an hour on Saturday, they just kicked out the last three customers. Boorish treatment of people. You can't do that, you have to serve up to the last customer.
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Илья Медушевский
Level 5 Local Expert
November 1, 2024
Everything is very fast, the bank is beautiful and the staff is good
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Елена Минютка
Level 4 Local Expert
September 4, 2024
Out of 6 specialists, two are working and very slowly. For example, you will not be able to quickly change the currency there!
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283633 Джанков
Level 4 Local Expert
October 16, 2024
Instead of three windows, only one is working. In order to change the currency, it was necessary to sit in line for half an hour.
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Антон Быков
Level 7 Local Expert
February 19, 2024
Courteous staff, they help both with payments and with available options for deposits, cards and loans. Open 24/7 2 info kiosks really save and save time.
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ctac o.
Level 3 Local Expert
March 26, 2024
The work of the bank's employees is very slow. The waiting time in the queue is 20-30 minutes, when in fact there were 2 people in the bank.
At the same time, the operative work of the consultant is noted, he was ready to help and answer questions
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Андрей Щурский
Level 5 Local Expert
December 24, 2024
They came to pick up the card and waited for more than an hour, the queues were long, but the people were kind
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Владиммр Мательский
Level 2 Local Expert
July 24, 2024
I am 73 years old.I am very grateful to Anton Vladimirovich for his sensitive and sincere attitude
.. attitude towards people
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Наталья Барабаш
Level 7 Local Expert
May 6, 2023
A standard branch, the main focus is on information kiosks, 1-2 windows work in the operating room, there is an electronic queue, an ATM on the street. The staff is friendly, helps with payments through information kiosks if necessary.the porch is not high, there is air conditioning.
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Алексей И.
Level 6 Local Expert
February 15, 2024
I came to a specialist to change the phone number of the application. The specialist said that he changed it, but in fact he did not change it.
Here is the help from Belarusbank specialists
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Ольга Кучеренко
Level 9 Local Expert
August 23, 2024
Very, Very nice staff!
They help sometimes even too much )
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Татьяна ломако
Level 9 Local Expert
March 11, 2024
One specialist at the checkout, one at the service and a million elderly people, on issues of the district administration.
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Булкина Наталья
Level 4 Local Expert
January 27
Excellent staff.
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Vera Makarenko
Level 5 Local Expert
November 23, 2022
The service is extremely slow, the break schedule indicated at the workplaces is not observed, which also lengthens the time in the queue.
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Николай
Level 2 Local Expert
May 30, 2023
Nothing changes, as there was a disgusting attitude towards customers, and it remains
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Оксана Шаблинская
Level 16 Local Expert
January 10, 2023
A good bank, top-level service! Electronic queue
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Дмитрий Новиков
Level 10 Local Expert
March 11, 2023
Few people, the quality of service is excellent, I recommend