Belarusbank

Rating 4.2
229 ratings
Rate this place

61 review

Level 6 Local Expert
December 30, 2024
Tatiana Plastun is an excellent operator, she did everything quickly, clearly, without unnecessary questions and in a positive way, thank you!
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Level 2 Local Expert
July 12, 2024
I went into the new department after the renovation and was pleasantly surprised. At the entrance, the consultant Jeanne greeted me with a smile, clarified how she could help me with my question. She helped me figure out the info kiosk and take the ticket to the cashier. The cashier also served with a smile. Professionalism on the eyes! When I left, the consultant said goodbye with a smile and wished me a good day. Surprisingly, it is one of the few branches in Minsk with such service.
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Level 10 Local Expert
November 3, 2024
There is a very large flow, multi-meter queues, crowding. The staff is good, but the flow of visitors exceeds their capacity. I don't recommend it during rush hour.
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Level 4 Local Expert
February 11
It takes a very long service from specialists, you have to wait 30 minutes -an hour! The process is faster in windows, but not all operations go through the window.
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Level 7 Local Expert
October 23, 2023
Excellent staff works: competent and polite. Service is fast enough, but queues are almost always. The location is passable. It is better to come on Saturday an hour before closing time. And if you need it urgently and during rush hour, it's better to go to the branch on Baikal.
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Level 5 Local Expert
December 3, 2024
Good staff.friendly, cultured.
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Level 6 Local Expert
December 10, 2024
Excellent department, good staff
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Level 2 Local Expert
September 22, 2024
A terrible bank, ATMs and information kiosks are constantly breaking down, it is impossible to do anything if the bank is closed, it is already boring
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Level 3 Local Expert
April 11, 2023
Spacious office, with excellent staff. Queues are not large, they are formed through an "electronic queue".
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Level 3 Local Expert
March 13, 2023
It's big enough, the location is gorgeous, right in the house where I live, the staff is good.
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Level 11 Local Expert
May 4, 2023
Excellent branch, the staff is all as one, it's nice to come in. Thank you.
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Level 10 Local Expert
September 15, 2024
4 windows, and I waited an hour.... In the queue....
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Level 14 Local Expert
January 10, 2023
Belarusbank is gradually raising its Brand, not like before. There are fewer queues, it has become more comfortable, and the qualifications of the staff have increased!
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Level 22 Local Expert
July 24, 2023
A good office at home, everyone will tell you, help
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Level 9 Local Expert
March 16, 2024
At the moment, there is a repair, let's see what happens after
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Level 4 Local Expert
August 8, 2023
The department cannot cope with the flow of people, you have to wait in line for two or three hours And all because there is no division of normal services by priority The most terrible department in Minsk
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Level 12 Local Expert
June 30, 2023
The average room service is small and there is little space well, the staff is so normal, the attitude to customers is good, but minus them they need to expand the room
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Level 11 Local Expert
November 15, 2023
everything is clear, but there are always queues
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Level 12 Local Expert
April 11, 2021
I made a card, left the contract at home, a month later the breeders call from the Ukrainian number to viberk from the bank's logo and ask if I made the card * the date of the contract* The surprise is pleasant, but the bank clearly has a problem with the security of my data. Some kind of rat, such a small, nasty one, merges the customer base to enterprising Slavic brothers : (and they can't do anything, like write to the chat on the bank's website they'll figure it out, yeah :(
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Level 12 Local Expert
June 2, 2021
The department, like everything else, is equipped with an electronic queue. Long gatherings are still frequent. The operator's consultant helps with questions. They stop accepting payments 10 minutes before the end of the working day, which is also true. Clean, neat.
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Level 17 Local Expert
April 16, 2024
A modern bank office.That's just the queues everywhere
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Level 6 Local Expert
February 17, 2022
Closing a loan agreement turns out to be the same as opening this loan. Having all the data, everything in the 21st century should be made out in 5 seconds.
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Level 4 Local Expert
March 21, 2021
There are always a lot of queues at the ticket offices, which are always not all working, even taking into account the electronic queue. For that, no one came to Altayskaya Street empty. There are 3 employees working and there are no queues and no electronic queue either
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Level 14 Local Expert
February 1, 2020
I started a pension card for my mother. Due to the closure of the bank's branch on Baikalskaya el Street for repairs, the queue was simply huge. We waited patiently and immediately received a ready-made Velvet card from the consultant, who also promptly redirected us to the cash window to withdraw cash and pay bills. Well-coordinated work of specialists!
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Level 7 Local Expert
December 20, 2021
There are always a lot of people. The air conditioner is not working. Saturday, Sunday is a day off.
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Level 9 Local Expert
May 10, 2021
In my case, the decision of a different type of moment required a lot of consultations over the phone, and here the question arises about the quality of knowledge of full-time employees (although the head of the department decides everything in an instant and knows the whole mat part, as they say). For everyday frequent transactions, it is a normal bank.
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June 28, 2021
Zhanna Viktorovna is a very competent and friendly consultant
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Level 14 Local Expert
September 8, 2019
With such a load on this department, it seems that angels are working there. Visitors are happy to dump all dissatisfaction with the system on employees, and employees try to help with incredible patience. I have never seen a bad attitude towards the irritated from those working there (how is it: I came, but wait here?!!) visitors.
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Level 11 Local Expert
February 19, 2022
There are always long queues, if there is no time, I do not recommend it.
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Level 11 Local Expert
June 25, 2021
Belarusbank, it's hard to call it a bank, a savings bank of Soviet times...I just have to go there
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Level 12 Local Expert
October 27, 2022
The course is not pleasant(((
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Level 4 Local Expert
August 7, 2020
To get a loan consultation, you need to stand for an hour while a specialist issues a card to one person. Wasted time.
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Level 6 Local Expert
October 16, 2019
Endless queues, even information kiosks do not save, the one that is often buggy on the street. I stopped working on Saturday, it's generally a nightmare, it would be better to take a day off on some weekday!
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Level 30 Local Expert
June 5, 2023
Everything is as usual....
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Level 12 Local Expert
November 3, 2019
There are always a lot of people. The queue is moving fast. The consultants are competent.
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Level 5 Local Expert
April 24, 2022
A wonderful department.
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Level 16 Local Expert
August 31, 2021
There are always queues. The feeling of not being comfortable.
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Level 10 Local Expert
January 13, 2022
There are many queues often
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Level 13 Local Expert
August 5, 2021
Well , so - so , there are few shops to wait for , you have to stand , there is not enough space !!!
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Level 18 Local Expert
August 5, 2019
Although there are a lot of people, they work quickly, but it's too bad that they don't work on Saturday anymore
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Level 12 Local Expert
May 21, 2021
There are always huge queues
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Level 13 Local Expert
December 3, 2019
There are always huge queues, even taking into account the electronic queue
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Level 9 Local Expert
May 25, 2020
The bill acceptor in the information kiosk on the street has not been working for a month+ - self-service in Belarusbank style.
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Level 8 Local Expert
July 3, 2020
An eternal crowd of customers, even with an electronic queue.
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Level 15 Local Expert
April 18, 2021
He is one long-lived person.
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Level 10 Local Expert
January 2, 2020
I stood in line for 30 minutes. Only 2 out of 5 cash registers were working . Don't go there anymore
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Level 7 Local Expert
December 11, 2019
There's always a queue. The consultant helps if it doesn't work out.
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Level 6 Local Expert
June 1, 2021
everything is fine, but you can't change euros..
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Level 23 Local Expert
February 6, 2020
It's deadly stuffy in this department, and just as slow
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Level 8 Local Expert
January 15, 2020
There is practically no free access to cashiers' windows and terminals - there are constant queues..
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