Slow service, no electronic queue, stuffy office.
The staff feels like they've just been hired. I asked where to go for certain payments, the girl directed me to one of the halls, took a queue, sat for a good time, then it turned out that it was not necessary to take a queue at all, as a result, I spent 30 minutes in vain.
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яна м.
Level 2 Local Expert
November 4
It's terrible! There is no electronic queue… as soon as you do not come there, you will definitely spend an hour, they redirect you from one to another cash register.. you stand in line, then they bring a customer in front of you, and you stand on.. I don't understand how their system works.. the most terrible department!
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Алексей Иванов
Level 6 Local Expert
August 19
Disgusting, the worst department. There is no electronic queue, on weekdays you have to wait at least an hour and a half. The queue of 4 people moves for 1 person every half hour. They have not been able to change the flashing lamp for 3 weeks.
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Анна Марунич
Level 9 Local Expert
December 28
Very polite, qualified staff, convenient waiting and fast and high-quality service
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Никита Л.
Level 3 Local Expert
January 22
As long as I don't come to this department, there are always huge queues. And it is still not clear who is in which cashier. One window closes, another opens, but the other window may not have the operation you need. Why should the client keep track of this, instead of waiting until he is called to a specific window?? And the pre-registration does not apply to all transactions, dear representative of the bank. The department clearly lacks an electronic queue, as well as interior renovation. I really want to know when such a large branch will be updated, because the staff there is quite pleasant, but the feeling that you enter the Soviet savings bank does not leave!!!!
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Калининградский ЭРТ
Level 15 Local Expert
July 9
a good department, pays state border crossing fees of 40p, everything is fine, I advise you, the staff is well done
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Иванка Олейник
Level 10 Local Expert
February 10
Advice and wishes. Set up an electronic queue. Visitors figure out among themselves who goes through which window. You can get a card in one window, which works with long-term operations. I sat in line for 50 minutes. At that time, one person was being served. There was a queue of retired women behind me for a pension. Which can also be obtained only in this window. It's flour
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Макс С.
Level 8 Local Expert
August 28
The bank is good, very responsive employees will always help with any conditions for cashing out money using cards and opening new accounts
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Николай Цыбульский
Level 9 Local Expert
April 26
One of the few branches that is fully operational on Saturday. There was an urgent need to pay for insurance. The staff did not even dismiss difficult issues. We figured it out and helped. Thank you.
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Александр Ланденок
Level 11 Local Expert
May 3
There is a small branch on the ground floor of the building, inside there are ATMs and information kiosks, among the disadvantages there is no electronic queue. There were 4 windows, one person in each, three in line, stood in the middle of the room in a bunch and waited for where to run
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П
Level 4 Local Expert
September 18, 2023
If you want to get nostalgic and immerse yourself in the low-grade banking service of 15 years ago, you should definitely visit this branch of the bank. The absence of an electronic queue. At the height of the working day, only 2 of the 4 ticket offices are open. Moreover, some kind of drearily long operation is carried out in one, for more than an hour and a half, and employees are asked not to take a queue there. All other sufferers go to the second working cash register. At the same time, people are regularly thrown into it without waiting in line from the hall in which accounts, deposits, etc. are issued. In general, the best choice for lovers of pain, humiliation and "you weren't standing here."
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Саба
Level 12 Local Expert
February 29
This branch meets you with 2 ways.
On the left there are more serious issues, on the right there are more related to transfers, deposits and currency exchange.
There are enough ATMs and information kiosks, I was satisfied with everything.
For grumbling "characters" who do not like the service, you can offer to spend 1 working day)))
Thanks for the service 😎👍🏼
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Женя
Level 3 Local Expert
July 27
Thanks to the employee of this department, Victoria. Good attitude to clients and to your work! 😊
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Дмитрий Новик
Level 7 Local Expert
October 28, 2023
The staff is pleasant, patient, everyone will show everything, they will tell everything for you)) but the taksibe bank, the rate is always not profitable, the conditions are not very attractive for services.
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Росолько Ольга
Level 8 Local Expert
March 30
I like this branch of the bank. Excellent staff. Quickly, clearly and always help, no need to wait long
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Катерина Перепечина
Level 7 Local Expert
October 18, 2023
It's time to update the department itself on the interior, the queues are usually small, this is a plus :)
the staff are excellent! Polite, always ready to help!
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Сеня Ф.
Level 4 Local Expert
December 27
They didn't want to open a simple salary card. They forced me to issue the most expensive one, with cashback for air tickets. No alternatives were offered. I had to search for the most common card on their website to order it.
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Марина Савицкая
Level 5 Local Expert
October 24, 2023
At the ticket offices, the queue of one person will move for 20 minutes. As a result, you will be told that "we do not have this operation"!
Every time I come here with stress and come out with even more stress!
I hate this bank!
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Олег Прохорович
Level 5 Local Expert
April 16
A wonderful bank. Polite staff will always help if there is any confusion.
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Наталья Синяк
Level 9 Local Expert
July 18, 2023
An ordinary branch of Belarusbank. Queues, just like everywhere else
They provide a standard list of services: both issue a card and exchange money. There are many information kiosks, which is convenient
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людмила немченок
Level 7 Local Expert
October 26
There is no electronic queue, confusion with windows, who goes where
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Бегун светлана
Level 7 Local Expert
December 1, 2023
I use this bank even though I live in the partizansky district. They always help if something doesn't work out. They try to avoid crowds of people
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vivoryx
Level 7 Local Expert
June 7, 2023
A quiet compartment. I was there twice on Saturday.
Nice staff.
There are almost no queues.
There are enough cash registers, but you need to carefully look for them around the corner or behind a column.
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Денюшкин Сергей
Level 17 Local Expert
July 7, 2023
The staff is polite, but there are often queues. You have to spend a lot of time waiting for communication with a specialist
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Оксана Борисенко
Level 6 Local Expert
June 17, 2023
The girl very obsessively offered to insure the property, the info kiosk screen reacted after multiple clicks, the staff is not interested in customers.It's uncomfortable.
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Макс М.
Level 4 Local Expert
September 19
terribly slow service
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Ростислав Малышев
Level 9 Local Expert
June 26, 2023
Like the whole Belarusbank, it's terrible. Thank God, I refused their services and I am very happy. Queues at any time, both at the cash desk and at information kiosks and even an ATM.
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Наталья Фомина
Level 15 Local Expert
March 16
I contacted the bank once, but the specialists explained, explained, sent me to the specialist I needed in each - everything is as it should be! I was satisfied!
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Ирина Глущич
Level 7 Local Expert
July 1, 2023
Very good. They helped, told, took care of, called back. Thank you very much!!!
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Марина Савицкая
Level 5 Local Expert
September 13, 2022
You have been closed for repairs all summer!!!!
Where are the repairs????
Everything is old. The tiles on the floor are broken.. The walls/ceiling and floors are in the worst condition.
There is still no electronic queue 🤦🏼♀️
The benefit of the girls helping at the terminal
The staff is friendly. That's all.
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ольга люкиш
Level 7 Local Expert
September 21, 2023
There are always huge queues, few ticket offices are open. The work schedule is also not ice. I stopped going there.
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Li
Level 13 Local Expert
May 6, 2023
A good bank branch, courteous staff will always help in any situation
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Viktorya OoooOoooO
Level 13 Local Expert
March 28
Definitely a good bank 👍 well done
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Helga Hrom
Level 8 Local Expert
June 4, 2022
Temporarily closed due to major renovation of the building. In general, after the visit, there were not the most positive emotions, a slow woman who served at the checkout. It is equipped with an electronic queue.
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sergei naumov
Level 8 Local Expert
February 11
I had to apply, everything is fine, there are no questions.
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Виктория
Level 9 Local Expert
January 7, 2023
If you need to buy a currency, be prepared for the fact that the bank simply will not have it.
They justify it with the words "the collection has not arrived yet"
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Valery Zharkou
Level 5 Local Expert
January 15, 2023
The bus stop is nearby, the service is on the level. There are chairs to sit down on. The staff is not annoying
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Сергей Микулич
Level 8 Local Expert
June 21, 2023
There are many information kiosks, pleasant staff who will help you
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василий бойков
Level 8 Local Expert
August 26, 2023
I rarely go there, but the service is top-notch, that's for sure
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Илья Г.
Level 3 Local Expert
February 1
Very slow service for people.
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'_&SHAman ty4KA aka82
Level 3 Local Expert
February 3, 2023
This is a bank. People are working inside and there are ATMs. Everyone is smiling.kak VbL dymaete?')
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Евгения Рудницкая
Level 6 Local Expert
November 5, 2022
Polite staff .a good bank .but there are always queues at the ticket office
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Виктор Жук
Level 9 Local Expert
March 3
The best service,
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Александр Х
Level 11 Local Expert
October 31, 2022
Good branch, 4 information kiosks inside + ATM outside.
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Елена Углянец
Level 14 Local Expert
August 11, 2022
The queues are eternal atomic. I try not to walk. There are a lot of cash registers, but only a couple of them work.
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Николай Николаевич
Level 10 Local Expert
June 10, 2020
I'm sorry for the incorrectly written review, it's a mistake on my part! According to the staff, only positive emotions, pros, and very polite staff. The workspace is excellent, a large room for working with clients in person, a large clearing room, I rarely use it, there are no complaints!
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Даша
Level 11 Local Expert
February 10
A good bank
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александр тулуп
Level 9 Local Expert
June 18
Queues
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Ksusha
Level 9 Local Expert
August 13, 2020
A very good female employee works in this branch of the bank, who is always happy to help elderly people (and not only). No matter how I come, I'm always on my feet near the info kiosks and always in a good mood. Thanks!