What's great is a huge and empty parking lot in the city center! It's amazing!
What I didn't like, the course didn't match what was on the Internet! They said that they had changed it 10 minutes ago, the figure was insignificant, therefore I considered it not significant, I do not lower the rating.
There is no queue, but I had to run through different buildings in search of a window! The coupon issuing machine is in one place, the windows are in different ones, but I also considered it a plus, the queue is evenly distributed among all cashiers!
Overall, the impression is excellent, I recommend you to visit!
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Оксана Б
Level 13 Local Expert
August 21, 2024
The convenient location of the bank and parking are available, which is important. But there are no conditions for a secure real estate transaction. We were in the hall, which is in the basement. There is no separate cubicle, there was practically a crowd in the corridor. The operator is hard to hear. In general, so-so compared to similar operations in other banks. There is something for the bank's management to work on.
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Евгений Гуз
Level 9 Local Expert
December 26, 2024
I want to leave my feedback, and like most, it will not be in favor of the bank. In August, I bought USD to make a deal to buy an apartment. The amount was large and the check was saved, but it turned out that the transaction took place only now (in December), and the money bought from the bank lay untouched. What I'm getting at is, there's a deal on it with 5 100 USD bills, they won't accept them because they're unusable (mold and stains on the bills), so I take the check and go to the cashier, where they turn me around with explanations that my bills should be checked by some super specialist and identify the flaw, and only then, it is possible to exchange my bills for bills without a defect. I tried to clarify why it was necessary for me, the bank's client, to do a lot of unnecessary and inconvenient actions for me, if it was possible to sort me out on the spot, and then to solve those bills with the defect already inside and release me as a client and apologize, but no, this did not follow. Tired of fighting with the cashier, I tried to find a client with advice from a hotline specialist, and then they also made it clear to me that the bank was not going to do anything for me, and was not going to do anything at all in this situation!! Well, it remains only for you, ordinary people, to warn you against such a customer-oriented bank!!!