Belaruski Narodny Bank

4.4

197 ratings

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Вилена Ш.

Level 2 Local Expert

I waited 25 minutes just to pick up the card, and I didn't get it.

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Надежда Лапа

Level 7 Local Expert

There is only one specialist consultation window for the entire department. You spend time in the queue. And the consultant herself is in no hurry, she works like a sleepy fly. The ticket offices are working like clockwork, there are no questions.

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Инга Русиянова

Level 8 Local Expert

We applied for a loan for repairs. We considered different banks, but here the conditions turned out to be the most understandable. The money was received quickly, the next day

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Николай Савин

Level 3 Local Expert

Huge queues. Committed 3 days ago

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Денис Саватеев

Level 7 Local Expert

I ordered a card at the branch for payment abroad, they said I could pick it up at the main office in the evening. Thanks for the speed!

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Инна Плеханова

Level 7 Local Expert

The bank is located in the shopping center and it is convenient that there are 4 cash desks on the 1st floor.

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Владислав К.

Level 6 Local Expert

There are crazy queues, you can't get to the specialists at the ticket offices. Waiting over 45 minutes just to pick up the manufactured card. Pay attention either to their work speed, work in the system, or to the increase in staff.

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Dzianis

Level 6 Local Expert

There are always one and a half specialists for the entire department except for the cash registers. When coming here, count on half an hour of sitting

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Сергей Займист

Level 6 Local Expert

The consultant explained everything about the deposit, adjusted it to my situation, and now I'm saving up with bonuses.

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Denis

Level 6 Local Expert

Advantages: low exchange rate for the mobile application. Cons: The Central Bank has a very small space for such a large number of people. Tonight, when approaching the department, there were about ten people standing on the street due to the fact that there is simply nowhere to fit inside. I took the ticket to the cashier for exchange operations at 18:20, the queue came at 18:57. All wet from the stuffy space, you approach the cash register and right above the cash register there is a yellowed old air conditioner that blows icy air directly into your head. For all the time they have been in the bank, the employees as a substitute loudly warn that I work until 19:00 and those who fail will not be served. In the end, there is a rush to serve everyone. Dear bank manager, is it worth reviewing the terms of customer service?

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Алексей

Level 12 Local Expert

I am happy to work until 22:00 pm.

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Максим Карочкин

Level 30 Local Expert

Competent advice from a specialist at table No. 6. She explained and answered the questions clearly and competently. I recommend the department.

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Александр Анников

Level 6 Local Expert

a good department and responsive staff

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Евгений

Level 8 Local Expert

A very convenient bank for me. It is good that the branch opens together with the opening of the shopping center

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Александра Новик

Level 10 Local Expert

The branch in the shopping center is open until 20:00, it is convenient to drop in after work, you do not need to ask your superiors.

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Дарья Волконогова

Level 7 Local Expert

Everything is fine, I have replenished my ATM card, and it works with virtual cards.

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Jake Bykov

Level 15 Local Expert

Alas, outwardly, the modern banking service stubbornly sets up the expectation of an equally modern and fast service. In fact, unfortunately, expectations are not being met. A simple replacement of a phone number in contacts will be solved in just 20 minutes…

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Анастасия

Level 6 Local Expert

Relax, the reviews are outdated. The bank opened in a different location, at the main entrance to the DanaMoll. 4 cash desks and a specialist, an ATM and all the amenities for a short wait.

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Олег Осипов

Level 3 Local Expert

There are one or two cash desks out of four and huge queues. They often give out old dollars with defects.

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Игнат Аксёнов

Level 6 Local Expert

I pay with a BNB bank card on business trips abroad, I have never had any problems with payment.

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Наташа Ильёва

Level 7 Local Expert

The first time I came, I really liked it, it was very cozy. But after the situation that happened through no fault of mine and the consequences after that, there's not a foot in there at all.

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Josu

Level 7 Local Expert

Friendly staff, it took 5 minutes to open a card for a foreigner

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Юрий а

Level 10 Local Expert

Nice office, It's a pity they have loans that are not profitable ... And they do not print out payments, in other banks, they provide all the information

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Яна Карельчук

Level 7 Local Expert

I travel all the time, the BNB card works in 20+ countries without any problems.

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Юля Ковальчук

Level 8 Local Expert

Very convenient places to wait) I almost missed my turn)))

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Veronika

Level 7 Local Expert

Oh, my God, take away the "squad" sign. This is not a branch, but an ATM + an employee nearby. I came to the "branch" to withdraw money from the account and ended up wasting my time on the road, since there is no branch there.

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Инкогнито 0118

Level 9 Local Expert

Convenient, fast, there is no queue

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И Р

Level 12 Local Expert

It was 06/02/2022. The queue is large - 10 people. They stood for about 30-40 minutes. At the same time, the bank employee is very competent, knows his business well. He tries to serve customers as quickly as possible and help everyone. Rating 4 only for the organization

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Марина К.

Level 8 Local Expert

Good service, fast. The staff explained everything in an accessible way.

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Вероника

Level 4 Local Expert

The most terrible bank, failures for several days, it is impossible to withdraw money from either a passport or an ATM, why do you need such a bank at all

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Rostislav Chanov

Level 7 Local Expert

It says that the branch, but in fact it is a small point located in the middle of the AISLE in the shopping center, like some kind of point for the sale of a franchise honey jacket or hats. 2 employees, one is sitting at a single laptop, and the second is serving customers on his feet. The queues are long, and there is nowhere for customers waiting in line to sit(( And all the documents are on a shelf under the desk of a bank employee, and they are perfectly visible. So that the personal data of customers, etc., is "completely safe") There are no complaints about the bank's employees. The Bank has created such conditions. He needs to fix it. So far, I do not recommend anyone to go to this "department". UPD 06/29/2022: the bank responded to the review and assured that it would make changes. I adjusted the rating (as well as the review, because it was too harsh in places). So we are waiting for constructive and positive changes)

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Nastia

Level 4 Local Expert

Wonderful communication with cashiers and consultants with:

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Гарик

Level 14 Local Expert

Never use the bnb bank, they lagged 15 years behind other banks in terms of quality of services, everything is so inconvenient that I opened a Bnb bank card and I just have it lying around after I encountered their mobile application trying to transfer money to another account, I went opened a card at another bank and now I have no problems with the card BNK 123 is just lying around

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Антон Лазько

Level 12 Local Expert

I took off the star while waiting.

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Sasha Fedotova

Level 4 Local Expert

Pavel is a very loyal employee!😝😝🥰💋

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3 w.

Level 4 Local Expert

When you need to withdraw money, the application hangs and wait for it to be fixed Or with a 1% commission, withdraw the old-fashioned way

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Егор Волков

Level 6 Local Expert

They served us quickly and intelligibly, even though the place was passable. We went to a meeting on several issues, although we didn't have to

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Ринат

Level 15 Local Expert

The website says: POINT OF BANKING SERVICES. In fact: ATM + specialist. There is no cash register. According to the employee (there are no complaints about her): "They can help you figure out the mobile app and make payments through it).

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Олег Скворцов

Level 13 Local Expert

Communication experience is not enough yet. But life will show

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Максим Дорощенков

Level 6 Local Expert

One consultant for the entire bank. The queue is 20 people. For each person, 10 minutes. This is bullying

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Ольга Александрова

Level 5 Local Expert

A super bank!

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Руслан Тедеев

Level 5 Local Expert

Everything is gorgeous

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Гладкий Игорь

Level 15 Local Expert

I visited the Soviet Union. It is excessive and not informative. The staff needs to be trained.

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Светлана И

Level 7 Local Expert

A very inconvenient application!!! A complete divorce on deposits!!!

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helenuszka

Level 14 Local Expert

It's a good gym.and the staff is polite.

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Роман Малахов

Level 6 Local Expert

Constant queues of 20 or even 30 minutes

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Дмитрий

Level 11 Local Expert

A modern point of service.

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Васин Алексей

Level 12 Local Expert

The tin queue stood for 30 minutes, during which time 1 person passed, eventually left

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Маматузаков А.

Level 4 Local Expert

The time is 9.40 a.m. the ticket offices are closed

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Анна Мельникова

Level 10 Local Expert

This is not separation, this is bullying!! There are 2 people sitting and that's it, there is no cash register, but there is nothing good in this bank.

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Belaruski Narodny Bank

107 reviews