I was in this branch of the bank.
They didn't help solve the problem, they were rude and told to figure it out for themselves.
It is not possible to register for online banking. 10 codes have arrived, all do not fit.
Thank you for the spoiled mood of the employee of this bank
See original · Русский
Наталья Махно
Level 9 Local Expert
April 22
Everything is organized perfectly - from the electronic queue to drinking water in the waiting room to the toilet. The specialists work professionally-politely and without unnecessary emotions.
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Андрей Н.
Level 4 Local Expert
November 16, 2023
It is not possible to register online. I log in under the username and password that I wrote down - And THEY DON'T FIT SUDDENLY. We received 15 SMS with codes - as a result, either incorrect data (from the ID card), or it is impossible to register the user. I decided to call the call center - not a single number picks up. In the meantime, I was waiting for an answer - I went into the negative on the balance. You'll have to go yourself just to reset the password in the application. 21st century! And this is not the first time. There has NEVER been such a problem with the applications of other banks. Extremely dissatisfied. By the way, when I got through on the 15th time, they couldn't help me in any way. You'll have to go to the other end of the city to reset your password.....
See original · Русский
Natallia
Level 4 Local Expert
March 18, 2023
A beautiful bank! Thanks to the large number of cash registers and windows, I have never been exposed to a large number of people! You take the ticket and go straight to the service! The staff is always polite and smiling) There is an ATM and self-service terminals, which is also sometimes more convenient) They take care of their health, there is always an antiseptic and an unobtrusive but noticeable advertisement with a recommendation to treat their hands. In other places, such things are more "off the hook" somewhere in the corner for show. I have been serving in this bank for a long time! The perfect and intuitive bank application! Thanks for the service!
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1
Наташка
Level 4 Local Expert
August 20
After 17 hours, too few employees work in the bank, you have to wait a long time in the very flow of customers.
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Лидия Лапошко
Level 7 Local Expert
November 10, 2023
You have the coolest employees working at this bank, whenever you are in the bank, the employees always smile positively, polite, it's nice to visit such an institution so keep 100 points.
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1
1
Дмитрий Голуб
Level 9 Local Expert
October 3, 2023
Pretty good. Good service, there is water in the cooler, toilet. Only the phone and the Internet do not work in the windows , which are located in the right wing
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1
1
Татьяна Прокопчик
Level 4 Local Expert
October 30
Everything is good, culturally, competently! 👌
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Юрий
Level 8 Local Expert
February 13
Excellent bank, responsive staff, with lots of offers for every taste!
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Андрей Кучма
Level 6 Local Expert
October 20
Walking distance and parking
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Дмитрий К
Level 7 Local Expert
March 17, 2023
There is no reason not to give 5 stars. Polite staff, no queues. There are 2 information kiosks and an ATM in the building! And I recently learned that this is probably the only bank in Grodno that rents bank cells (safes) to individuals!
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3
Vadzim
Level 12 Local Expert
November 14, 2023
The parking lot for cars is very small, all the places are constantly occupied by workers' cars or residents of nearby houses.
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Bundle Away
Level 12 Local Expert
September 5, 2023
Huge queues scared me, to put it mildly, when I entered the foie. However, I had to stand for no more than 6 minutes. Fast service, polite, competent.
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1
1
Андрей Пуляновский
Level 8 Local Expert
October 22, 2023
Good service, I have applied many times, always, everything is at a good level.
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2
rik tapaz
Level 5 Local Expert
October 17
One of the best banks in Belarus
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Александр Жидок
Level 6 Local Expert
September 24, 2023
A good bank. Excellent service, courteous staff.
See original · Русский
3
Дарья Панок
Level 4 Local Expert
September 22, 2023
An incomprehensible system with numbers in the queue. It's good that it's like in other banks: it's clear that some of the numbers go to the cashier, some for loans, some for advice, etc., but in this bank it's impossible to understand how many people are in front of you and you're sitting-you're sitting and waiting for something
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1
Валентина
Level 13 Local Expert
July 10, 2023
Convenient,practical,service and staff are beyond praise
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Сергей Михайлович
Level 15 Local Expert
May 10, 2023
My favorite bank, despite the fact that I receive all my main income from the other three. Everything is clear, adequate and "client-oriented".
See original · Русский
sm stan
Level 16 Local Expert
May 19
Service and maintenance at a high level!
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Борис Кулич
Level 7 Local Expert
June 4, 2023
A great bank.
Good and affordable credit programs.
There is no unnecessary paperwork.
See original · Русский
Арсений Орлов
Level 8 Local Expert
March 25, 2023
Everything is great, fast service, receipt and payment of services.
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3
Анатолий Димитрук
Level 8 Local Expert
September 27, 2023
Excellent bank, we have been serviced by them for 20 years and we do not plan to change
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v s
Level 13 Local Expert
August 27, 2021
The service is almost always top-notch. There's a woman at the checkout who can yell. But when making contracts, they turned to Tit Elena. An excellent specialist! I'm sure she's not the only one, but I always get to her. Just a man in his place. Responsive, friendly, sweet, competent and calm
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1
Александр Врубель
Level 11 Local Expert
July 8, 2023
Excellent, cultured and attentive to everyone.
See original · Русский
1
Mikalai S
Level 9 Local Expert
September 17, 2021
Over the past three months, there has been a continuous negative and disappointment from this bank. In 90% of cases, when trying to use the bank's ATMs, it is impossible to carry out actions due to a malfunction of the ATMs, the inability to replenish or issue banknotes, or simply due to the device hanging up. This has not been observed before! Contacting the support service shows a lack of information in the bank itself about problems with their devices!(((
It was necessary to spoil the image and quality of service once inherent in this bank in a short time. I strongly advise you not to become or remain a client of this bank, as this is a complete waste of time and money for clients, which the bank should a priori not only know, but also appreciate.
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2
Александр Анищенко
Level 4 Local Expert
August 3
everything is OK
See original · Русский
Василий Петров
Level 9 Local Expert
September 15, 2023
Beautiful architectural design.
See original · Русский
Светлана
Level 10 Local Expert
October 11, 2023
I am glad that the queues are always small
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Сергей Рулев
Level 4 Local Expert
December 30, 2023
Always helped out))) 5
See original · Русский
сергей байгот
Level 17 Local Expert
June 6, 2022
The service is excellent, the staff is nice, the attitude is on top
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Наталья Мысливец
Level 7 Local Expert
September 30
Friendly service
See original · Русский
Игорь Рамушевич
Level 7 Local Expert
September 30, 2023
bank as a bank, everything as usual
See original · Русский
Дмитрий Самойлович
Level 11 Local Expert
November 19, 2022
Everything is at the highest level... Fast service..
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Григорий Френкель
Level 12 Local Expert
March 7, 2023
It's a beautiful place. The queue is moving fast.
See original · Русский
1
Simpapp
Level 13 Local Expert
April 18, 2021
Convenient location, fast service and courteous staff.
Freedom to Victor Babarico!!!
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1
Maliauka Ivan
Level 7 Local Expert
May 30, 2022
Nearby, good staff, fast service.
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Дарья А.
Level 8 Local Expert
July 28, 2023
Fast service
See original · Русский
Игорь
Level 9 Local Expert
November 14, 2020
Clean and cozy, competent staff, helped to install and register the application upon receipt of the card
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2
Андрей
Level 7 Local Expert
April 20, 2020
Probably the most pleasant and high-quality bank in Grodno. It's nice to communicate with employees, everything is fast, high-quality and without delay. Which is very important.
See original
5
2
Елена
Level 9 Local Expert
January 20, 2022
The best bank. Competent and friendly staff! It keeps up with the times.
See original
3
Андрей Андрей
Level 6 Local Expert
January 25, 2022
The best bank for small businesses. Excellent service
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3
Оля
Level 11 Local Expert
February 28, 2021
Rarely used, but the staff is pleasant, qualified, comfortable, there is a toilet!
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1
Александр Лозовик
Level 7 Local Expert
December 21, 2021
Fast service. Friendly staff.
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4
Андрей
Level 18 Local Expert
July 15, 2020
The most modern, technological bank. All types of operations can be performed while sitting at home or through the app. Competent specialists, technical support, the only thing that annoys is paid help, how can you treat your customers like that.
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2
1
Сергей Андросов
Level 6 Local Expert
September 3, 2022
Expensive courses for everything and stable
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Анна Шмадюк
Level 3 Local Expert
October 8, 2021
Thank you so much for your attention and help in opening an account to employee Svetlana.
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1
Елена Скорб
Level 6 Local Expert
March 8, 2023
My super bank!
See original · Русский
1
Анжелика Н.
Level 8 Local Expert
February 28, 2020
My favorite bank. Fast service, pleasant staff. And the big minus is that there is no parking
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4
1
Ольга Л.
Level 9 Local Expert
October 3, 2019
A good bank. Convenient location, competent business management, friendly and competent service.