I would like to express my deep gratitude to the employee Lyudmila Sekevich
I took out a loan for the purchase of real estate. We applied for a loan in less than 40 minutes (before that, I had experience in other banks where they held it for 2 hours and then deployed it according to the documents). Lyudmila explained all the details, told what difficulties there may be with the documents of the guarantors, how they can be avoided.
As a result, the loan was approved. But a problem surfaced that an additional agreement was not signed between the bank and the developer for a new house where I bought an apartment. From the bank's side, they prepared everything as quickly as possible. Lyudmila kept me informed about all the steps - when the paper was signed by their management, what information is provided by lawyers who communicate with the developer. She offered options for what to do if they did not have time to sign the document.
As a result, the loan agreement was concluded. Everything was processed and transferred just as quickly, they managed it up to an hour. Lyudmila also gave me advice on how it is more profitable for me to deposit my own funds in order to win on the euro exchange rate.
It is very pleasant when such professionals work! Thanks!
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Славяна Петюк
Level 8 Local Expert
April 5
Anna Vasinova is a wonderful employee of the cash register! I always meet only responsive employees in this department. There are no queues, they will tell and explain everything.
What can I say if even a security officer always greets at the entrance! Thank you for your work, you make your stay at the bank comfortable!
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Владислав Щ.
Level 9 Local Expert
August 8
Gentlemen! Have you thought about closing this branch? Order a card - you sit for an hour, get a card - you sit for an hour. An unhappy employee… I put 1 for the attitude towards customers and the waiting time.
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Ксения Гольмант
Level 6 Local Expert
May 2
I came to close the card and account, sat in line for 15 minutes, was called - as a result, the employee had no one before me, that is, I sat in line and waited until the specialist solved the case, I understand that the job is not only to work with people, there are documents, but you could not keep a person waiting So much time
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Эдуард Поплавский
Level 6 Local Expert
October 25, 2023
A vile bank. The attitude towards customers is worse than in any other bank. It has been serviced for 10 years. Brought them income. When applying to lower the credit rate, they began to carry such heresy and the rate was not lowered. Although their competitors did it themselves. I closed the account, closed the card project (~100 employees) and am happy. They started sending all sorts of penalties somewhere and 40 rubles....
Good luck to them in finding clients with millionth turnovers. If they don't appreciate big business customers, then there is no talk about small business at all. I do not recommend this bank to anyone.
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Вероника Пальвенок
Level 6 Local Expert
November 20, 2023
I can't afford to put more stars..the queues are huge, the problem is not that I have not seen queues in banks, the problem is that there have never been such queues! Very slow work and a long wait, probably, this is not solvable... If anything, I visited the bank on Monday.
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Инна Медак
Level 2 Local Expert
July 12, 2023
I wanted to make a card from work at this bank. I have read the offers of different maps and they are all the worst. On one card, you can withdraw a maximum of 300 rubles per month, on the other, payment in the store starts from 10 rubles, you will not be able to buy juice)) All are charged for card maintenance every month. You can make a card for a fee! You should attract customers by issuing a free card and so on, and not withdraw it on the go! No wonder all my friends say one of the worst banks.
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Anastasia Vasilevskaya
Level 4 Local Expert
September 16
They can't handle the load. People who have been waiting in line for more than an hour have been kicked out
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Катерина Шидловская
Level 6 Local Expert
March 29
Thank you all. A great team. They will always help. They will tell you
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Андрей Л.
Level 2 Local Expert
August 20, 2023
For more than a year and a half, they have been sending me SMS messages that I have to pay for the "maintenance" of their card, although I have not used it for this time. What do you want me to pay you for??? And yes, it is impossible to close the card remotely. 0/10 the bank's rating. We recommend it to anyone
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Егор Куртов
Level 3 Local Expert
November 6
Arrange with the insurance company to tell the same information.
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Петр Грибанов
Level 8 Local Expert
January 11
Cool staff, low workload, only the interior is boring, but this does not affect the functionality.
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Вячеслав
Level 14 Local Expert
April 28
Convenient location. Good service.
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Кристина Судиловская
Level 6 Local Expert
December 16, 2022
I noticed a not very pleasant nuance in this branch of the bank.They do not accept currency for exchange, even with barely noticeable spots, or the last time I had some kind of streak when examined in ultraviolet...Everything was exchanged in Belarusbank without any problems)
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Андрей Сергеевич
Level 20 Local Expert
July 29, 2022
Large Parking lot, near the metro, there is no queue, electronic coupons.
There is a curvy, friendly young lady in the window.
The issue was resolved quickly and without hitches, competently.
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Виталий Падейко
Level 9 Local Expert
October 31, 2023
Great bank!specialist Oksana Ivanovna, above all praise!!!
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Антон Ячейко
Level 10 Local Expert
March 11
Excellent staff, everything is clear
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Александр Зеневич
Level 9 Local Expert
September 29, 2023
Sometimes there are queues, but where without them.
In general, everything is fine.
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Алексей Курганов
Level 7 Local Expert
March 4
A good bank can withdraw money and is useful in itself
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Tatiana
Level 9 Local Expert
June 22, 2023
Excellent staff, good location of the department
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A B
Level 6 Local Expert
June 16, 2022
I want to express my gratitude to the policeman on duty at the entrance yesterday 15.06. Very polite - greeted at the entrance and said goodbye at the exit. I didn't like the cashier employee
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Марина Шпак
Level 7 Local Expert
October 21, 2022
The staff is being condescending.You feel like a little bug that wants to hide somewhere).Otherwise, it's fine.
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Александр Грабов
Level 13 Local Expert
December 20, 2021
There is a constant problem with parking. Drive half a mile until you find a place. And the department itself is not bad. Very fast service. And the friendly staff.
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Татьяна Лучковская
Level 11 Local Expert
June 4, 2023
I closed the card, quickly, clearly, without queues
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Татьяна
Level 5 Local Expert
July 17
Not a bank , but a mockery . I was filming
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Руслана Джанкова
Level 12 Local Expert
November 3, 2021
Excellent service, everything is fast and polite, and this is the main thing for the client
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Anonymous review
February 10, 2023
Convenient and fast
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Павел
Level 18 Local Expert
September 14, 2021
I often change money. The electronic queue pleases. A large influx of people after 16:00
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Сергей Киселёв
Level 24 Local Expert
November 1, 2019
I often use various banking services here. The staff of this bank works quickly, efficiently and professionally.
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Владимир М.
Level 14 Local Expert
September 4, 2021
It is a very small department and there are a lot of people in autumn.
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Андрей н
Level 8 Local Expert
November 20, 2021
An ordinary bank, an electronic queue solves a number of problems
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Станислав
Level 21 Local Expert
July 22, 2021
Normal service, electronic queue as everywhere.
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Александр ll.
Level 30 Local Expert
June 22, 2021
A good bank. The service is excellent.
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Максим Житкевич
Level 14 Local Expert
October 18, 2019
A good bank branch, friendly staff! In general, Belinvestbank is very good!
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Nika Varlyha
Level 19 Local Expert
April 17, 2019
There are long queues, and sometimes it is also closed. Previously, when the kiosk was working from the street, it was easier to pay for everything.
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dipalist
Level 12 Local Expert
May 13, 2021
I couldn't change the money because there were no Belarusian rubles in the cash register!!! In the bank!!!
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Дмитрий Иванов
Level 11 Local Expert
October 6, 2021
There's always a huge queue
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Инна Соловьёва
Level 2 Local Expert
November 16, 2020
Card making is a long process up to 10 days
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Nick Brown (m)
Level 2 Local Expert
June 24, 2019
service by the hour per person and even on a first-come, first-served basis?! And this is in 2019?
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Heinrich Himmler
Level 8 Local Expert
March 16, 2020
Fast service.
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Людмила Г.
Level 12 Local Expert
October 4, 2020
A good bank!
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Наташа
Level 9 Local Expert
September 21, 2019
Favorable exchange rates. There are few queues.
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Николай Н.
Level 7 Local Expert
April 23, 2018
There is almost always a long queue, otherwise everything is OK)