I applied to a bank branch to hand over the currency I recently bought from them. The operator said that the bill was moldy, although there were no visible signs, the bill was brand new, it was stored correctly, and there was a receipt for the purchase. The operator did not provide any evidence, was rude, and did not issue a complaint book on demand. Question to the management: why does the bank sell obviously bad bills?
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Pavel
Level 9 Local Expert
November 5, 2024
A good, decent bank. Competitive rates and the cost of foreign currency. The electronic queue allows you not to crowd near the ticket offices. Of the disadvantages, there is a very small parking lot near the bank.
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Добрый День
Level 6 Local Expert
August 26, 2024
Very polite staff! They will explain everything carefully, answer all your questions. The only disadvantage is that you have to stand in line for a long time.
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Елена Богатырева
Level 8 Local Expert
June 16, 2024
Lovely friendly staff. Full consultation on all banking products. Well done, keep it up.
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Анна Сосна
Level 6 Local Expert
January 5, 2024
Excellent bank, wonderful staff, individual approach to each client, I give 10 points out of 10, keep it up! Thank you for the excellent service!
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Сазонов Николай
Level 10 Local Expert
November 26, 2024
Responsive staff quickly helped to resolve the issue related to a third-party bank.
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Victory
Level 12 Local Expert
August 16, 2023
Very professional service, high-quality and fast, the waiting time is not long, since now there is an electronic queue and several cash desks always work, sometimes you have to wait in the office where cards are issued and you can take a loan, but it usually does not take long and if you come in the late afternoon, we often use their services, we are very satisfied with the polite service
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Ольга
Level 9 Local Expert
October 27, 2023
Conveniently located queues do not happen because there is an electronic queue.inside there is an information kiosk for paying for services, and from the outside there is a bank ATM.there is an insurance company inside the bank.I recommend...
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Nursam Domadoma
Level 11 Local Expert
December 9, 2022
The service is excellent. The staff is friendly, polite and always ready to help. The attitude towards customers is pleasing. The waiting time is short even during rush hour. All personnel are wearing protective masks or screens. All types of transactions, loan processing, payment, installments, etc. are available.
A good bank. A wide range of Bonk card programs with the possibility of adjustment via mobile banking.
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Виктор Игнатчик
Level 8 Local Expert
March 11, 2024
the service is fast, but sometimes in the morning there are incomprehensible queues, it seems that there are employees, but there is a queue
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Екатерина Павловская
Level 4 Local Expert
April 1, 2023
Fast service. I was on a significant issue twice and everything was very fast (waiting no more than 10 minutes) and with explanations! The disadvantages would include a small parking lot near the bank
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Наталья Маржевич
Level 5 Local Expert
April 18, 2024
I like the bank, the service is fast and high-quality.You can change the currency without any problems.
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Даниил Большухин
Level 4 Local Expert
December 29, 2023
A good bank, with the ability to put money on the Pay service. Relationships with clients at the highest level
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Екатерина
Level 9 Local Expert
September 24, 2022
The quality of service is excellent. There have never been any problems. There are places to wait for your turn, you can sit down. The layout of the room is also thought out.
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Катерина Прядкина
Level 10 Local Expert
December 27, 2021
Excellent bank branch. Spacious. There is a check-in for strollers. Electronic queue. Fast and high-quality staff service. There is a terminal. The queues are not long.
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Борман Бармалеевич
Level 4 Local Expert
April 8, 2023
Convenient, high-quality.. Good service.
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Сергей Р
Level 6 Local Expert
January 30, 2024
There are almost never queues
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Ася Егорова
Level 7 Local Expert
October 7, 2021
The whole range of banking services, electronic queue, waiting in line for no more than 15 minutes, friendly staff.
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Александр Якимович
Level 10 Local Expert
July 31, 2022
When you ask about the card at registration, they say one thing, but in fact everything is different. They lie openly.
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Андрей Boss
Level 12 Local Expert
December 18, 2020
Everything is beautiful, fast.
Electronic queue.
There is a consultant and she does not just sit there, but fixes small problems. So that clients do not rush to specialists for every little thing.
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Федя Батарейкин
Level 18 Local Expert
November 23, 2020
Absolutely not a customer-oriented bank. The employees look down from above - like some kind of gods. When applying for the first time, there is no desire to apply again - it is easier to contact Minsk in writing and everything is resolved promptly there
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Валентина Махнач
Level 8 Local Expert
July 11, 2023
Polite staff
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Артем
Level 10 Local Expert
July 24, 2021
A good department, it's a pity, works for lukanomics, and the staff is excellent
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Иван
Level 7 Local Expert
August 13, 2021
The bank - I don't know, I like it more than any bank in the city. This one specifically.
And the electronic queue is normal, "human". And not like in Belarusbank a little further down the street.
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Goga Krago
Level 11 Local Expert
September 1, 2021
Quickly, politely, everything is on the case.
I liked it)))
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Elefant
Level 9 Local Expert
June 13, 2022
Everything is clear and prompt.
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Александр К
Level 12 Local Expert
August 8, 2021
Well, I use the services of this bank myself! The service is good and courteous!
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Вера
Level 7 Local Expert
July 12, 2020
Convenient and close, prompt service, competent consultations.
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Дмитрий Сакович
Level 11 Local Expert
October 30, 2022
Thank you for your work!
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Татьяна
Level 8 Local Expert
February 2, 2022
Fast and high-quality service
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Alex Birdman
Level 3 Local Expert
September 5, 2020
They work quickly and without negativity. It's a pleasure to communicate with the staff
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ИВАН ИВАНОВИЧ
Level 14 Local Expert
November 1, 2019
A good bank. The electronic queue is moving fast enough. Loan interest rates are among the lowest
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Ирина Ш.
Level 3 Local Expert
February 6, 2020
A new, modern office. Positive and very responsive employees.
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Борис
Level 18 Local Expert
July 17, 2021
I use the services of this bank. I recommend.
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Александр О.
Level 5 Local Expert
July 20, 2022
Polite staff and no queues
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Рахунок
Level 9 Local Expert
July 27, 2021
Sometimes I go in the heat, they have air conditioning there
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Сергей Т.
Level 6 Local Expert
March 16, 2020
Despite the heavy workload, the staff does their job by 5 points out of 5.
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анна
Level 21 Local Expert
November 24, 2020
Quickly! Clearly! Politely!
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ВИКТОР ВАЛЕНТИЙ
Level 11 Local Expert
February 17, 2021
I ordered a card from this bank and it was quickly made
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Анжелика К.
Level 7 Local Expert
January 11, 2020
Convenient to get to, good service.
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Илья Гольцев
Level 20 Local Expert
September 20, 2021
The worst in the world
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Oksana Sturlis
Level 7 Local Expert
September 17, 2021
A great bank
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utya-utya-dess
Level 11 Local Expert
May 13, 2021
Not a bad cantor
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Елена N.
Level 8 Local Expert
July 31, 2019
I've been there twice. Maybe I was lucky, the queue was moving fast. Everything is normal
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Александр
Level 5 Local Expert
February 9, 2020
The credit department does not have information (((