Belinvestbank

Rating 4.2
465 ratings
Rate this place

134 reviews

Level 6 Local Expert
July 21, 2024
Good afternoon. Everything is OK, but there are not enough ATMs in Minsk. Please put an ATM to deposit cash on the card, in the area from the Palazzo shopping center to the neighbors store on the ave. Winners, 89. There is nothing nearby to replenish the card. It is a big request to put at least an ATM. We're waiting. Well, we arrived, and also removed the ATM for cash withdrawal along the way. Pobediteley, 101. Put ATMs urgently, at least in the Palazzo shopping center. PS. thank you very much for the new ATM at Pobediteley, 101. Thank you, for something.
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Level 10 Local Expert
July 22, 2024
The slowest bank. To issue a card, I came in the middle of the working day and sat under the office for an hour, although there were 2 people in front of me. There is one employee in each office. To pick up the card is the same. At 17-50, employees go home, despite the large number of people under the offices. When I was given a card, a bank employee was talking on a mobile phone, even shouting at someone, which I consider inappropriate (even if the question concerns work)
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Level 2 Local Expert
September 10, 2024
The worst bank I've ever been to! Customer focus is zero, or even less. The service is catastrophically long, there were 2 people in front of me - I waited an hour (I had to issue a card). Plus, there was an unpleasant smell in the department during the entire waiting time. I will never return to this bank branch again. I do not recommend it.
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Level 2 Local Expert
September 3, 2024
Terrible bank branches, employees do not know their job. I went there twice on the same issue and they immediately unfold it. I do not advise you to go there, you will lose your nerves and time, you will not solve your problem with the bank. I advise you to contact another branch of the bank!!!!
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Level 4 Local Expert
September 11, 2024
I thank the staff of Belinvestbank for their excellent, friendly service. My banking was restored on my phone. I couldn't restore it myself.
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Level 9 Local Expert
December 22, 2024
A bank with unclear queue divisions, a very strange bank, the staff on the phone says one information, and the staff at the bank says a completely different one, opinions differ, it's good that they finally closed the card in this institution
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Level 13 Local Expert
September 1, 2024
Repairs are underway now, you should enter from the side entrance and go further, in general, the staff is polite, as usual, there is no air conditioning, apparently, against the background of repairs
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Level 8 Local Expert
May 28, 2024
I paid the bill for the new building, not only were the bills redone twice, but the money was still wrong. Fortunately, the payment is made by a registered developer company, according to the application, the total amount was taken into account. The bank's reputation is not up to par, but sometimes you have to apply. Everyone decides for himself whether it is necessary or not. Think and have a good day.
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Level 3 Local Expert
June 27, 2024
After 17:00, only one window is open where you can close the account. As it turned out later, the ticket was also taken in the wrong place, but the specialist kindly redirected it to another window, where my number did not appear as a result. Thank you for the wonderful experience, with such an attitude, I will be happy to look for another bank
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Level 10 Local Expert
November 8, 2023
The service is catastrophically slow. If I had known about it in advance, I would not have made this fatal mistake and would not have sat in line for more than an hour. By the way, there were regular customers in this queue who explained that this is always the case here, and if you come after work, you have every chance to waste your time. Especially when it comes to bank cards. Therefore, if you have the opportunity to order an online card, and then receive it by mail, I recommend doing so. Don't repeat my mistake. I can also add that I did not like the style of communication of the bank's specialists, I can characterize it as disinterested and indifferent, without any touch of professional ethics and friendliness.
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Level 15 Local Expert
December 6, 2024
High-quality service, courteous staff
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Level 8 Local Expert
August 30, 2023
A good bank building, nice and courteous staff. I would like to have consultants in the work waiting room, because sometimes you don't know what exactly to press even on the same terminal if the situation is not quite simple. The prices are reasonable, but I would like to add the generation of the PIN code of the card via SMS, as in the same Belarusbank.
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Level 8 Local Expert
August 4, 2023
It is impossible to get through to this department! It's a very strange work schedule, i.e. if you work like a normal person, then it's impossible to get there. If you rush from work after 18:00, then it may turn out that there are about 10-15 people in the queue, and only 2 employees are engaged in credit transactions))) It's cool to say that. Ie, the work schedule is very convenient for bank employees, but not for others. There, dodge yourself and try to make it / get into this bank. Well, the crown number is Saturday and Sunday - a day off) Super! It is a pity that I have to deal with this bank, because I do not observe such problems and "amenities" in other banks!
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Level 9 Local Expert
November 20, 2023
Constantly , the device that issues electronic queue coupons does not work normally ! The queue is constant until the guards come ! What happened in the summer, what happened in the fall!!! And they constantly find fault that the money is all dirty , torn , not so highlighted and do not want to change !!!
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Level 2 Local Expert
January 23, 2024
It is impossible to get through on either of the two telphones, and the bank's call center just said "call" the branch and they will help you there! We'll have to go to solve a problem that could be solved remotely
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Level 2 Local Expert
July 11, 2023
I was very disappointed in this department. I came to issue a card, took a coupon in an electronic queue at 17:03. I waited in line for 30 minutes after which a consultant came up and said that I would not be served, they say the working day is over. I would have understood everything if I had taken the ticket on the eve of the end of the working day. As a result, I just spent half an hour of my life.
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Level 10 Local Expert
January 13, 2023
Neat, polite, and fresh. That's probably how you can describe this bank. Good customer service. Of course, there are almost always people, but this probably speaks about the quality of the bank's work.
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Level 14 Local Expert
June 15, 2024
There are few specialists at the reception of citizens, but well done, those who work there help in any way they can to reduce the queue.
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Level 13 Local Expert
August 22, 2023
The worst bank, the worst app. I tried to order a new card, since the old one ran out of time, I had to go through several circles of hell, worked until 17.30, one operator, a lot of people. I ordered it through the app, there are a lot of problems there too. No one even announced that the card was ready until he called a week later.
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Level 17 Local Expert
November 24, 2024
A good bank, but a parking problem.
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Level 3 Local Expert
July 11, 2023
A terrible bank. To get a card, you need to stand in a two-hour queue, I understand the vacation and one person works, but where does the boss look. Not the administrator, no one to ask. The 21st century, and such a horror is happening, the queue goes faster at the post office than here
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Level 14 Local Expert
September 28, 2023
Thank you for your attention and help in solving the issues that have arisen. An attentive team. I wish you success and good health.
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Level 5 Local Expert
July 13, 2023
The worst bank in the world, 1 specialist out of 5 works, I sat in line for a certificate for 2.5 hours, with the number of people in the queue in front of me 3 people. A branch of Hell on earth, choose the head of the Italian mafia as the financial management, but not belinvest.
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Level 7 Local Expert
September 11, 2023
A terrible bank, a long and unjustified wait: there are many jobs, few staff, and incompetent work. One star is only for the renovation of the room, although in the 21st century this is implied by the ordinariness, not uniqueness.
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Level 3 Local Expert
October 26, 2024
The worst bank I've ever come across
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Level 11 Local Expert
August 4, 2023
to get a card, you need to spend the whole day in line. It turns out that there is mail delivery, but only when ordering a card, which the employee did not offer. In general, the scoop is still there.
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Level 9 Local Expert
May 2, 2024
Quick service bank, many windows for maintenance
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Level 5 Local Expert
December 10, 2022
I love this bank, there are always not so many queues, everything is fast, clear, the staff are very polite, they will always help in a difficult situation
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Level 14 Local Expert
March 25, 2023
The bank itself is working fine. They received money for insurance after an accident. It took everything from 5 to 10 minutes. But the dirty entrance doors, the absence of an administrator and the cold inside left a negative part of the impressions
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Level 4 Local Expert
March 16, 2023
There are many offices, but there is little sense, queues..there is no consultant, there is no one to ask what to click on the e-terminal.At least they'd put the student away..I went into the office for 3 minutes , changed the phone number to,,pay,,,- spent 45 minutes..
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Level 8 Local Expert
August 4, 2023
By chance, in this bank, for the 3rd time, if you need to get to a specialist, get ready to stand in line for at least an hour and a half and yes, defend because there are not enough seats to sit down...
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Level 2 Local Expert
September 27, 2023
It is impossible for those who work on weekdays to get in. To simply pick up a card that was chewed by an ATM, you have to wait at least an hour.
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Level 10 Local Expert
February 5, 2024
They serve quickly and have helped with advice more than once, I like this department.
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Level 14 Local Expert
November 20, 2023
The staff doesn't want to work. There are a lot of people in the queue, and the specialists have empty tables. More than an hour in line.
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Level 7 Local Expert
October 17, 2023
Guys, this is a terrible bank, you need to sit in a queue for 2 hours to pick up a card, only one of the many windows works with specialists.
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Level 9 Local Expert
November 1, 2023
Very courteous staff, help to sort out all the questions that arise.
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Level 30 Local Expert
September 23, 2021
The entire branch of this bank is very excellent, high-quality service, professional staff, I am in many I've been to belinvestbank bank branches in the cities and everything is high-quality and modern everywhere!
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Level 11 Local Expert
October 14, 2023
The chairs are soft, but the waiting time is just awful. The staff is tired and sluggish. There is a charging for the phone, but it does not work.
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Level 4 Local Expert
April 26, 2023
On the electronic queue terminal, you almost have to hit the screen to select options. The electronic queue is set up strangely - for example, those who came later are more likely to be called to the cashier.
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Level 4 Local Expert
April 23, 2024
A catostrophe!!! To close the contract, the waiting time is 1(one!!!!)hour
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Level 6 Local Expert
July 15, 2023
The staff is good, but sometimes there may be problems with visitors, but we are all human, everyone can make mistakes😉
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Level 10 Local Expert
December 3, 2022
Free! Promptly! It's clear! No questions asked! Everything is to the point! Good location!
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Level 3 Local Expert
September 21, 2023
To solve the issue on the card, you need to take a day off at work.It's sooooo long to wait in line
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Level 11 Local Expert
February 20, 2023
Excellent service, but the landscaping is not in perfect order, it seems like a state bank, and they can't make the territory around themselves..
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Level 11 Local Expert
January 18, 2023
An excellent bank, there are practically no queues, the service is fast, the staff is friendly
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Level 3 Local Expert
November 2, 2023
It is not realistic to get through to this bank , there are two numbers and they do not pick up the phone one by one . I started calling at 9 a.m. and didn 't get through until one o 'clock in the afternoon . Horror and not a bank . And there is a constant queue in this bank .
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Level 6 Local Expert
April 10, 2024
They add unnecessary services without warning about them.
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Level 5 Local Expert
February 1, 2023
This bank left a terrible impression. Queues are cosmic, the employee issued the wrong card that is needed, did not ask where it is convenient to pick up the card
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Level 7 Local Expert
June 11, 2023
Helpful staff and excellent service.
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Level 3 Local Expert
April 22, 2024
I have not seen slower service
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