Poor quality of service. Queues are being collected for several hours. The department is small, there are a lot of people, some with children. The staff does not pay attention to the queue. To comments or requests to report the average waiting time or the number of people in the queue, they respond that they do not know themselves. As a result, the salary came to the account, and in order to collect the money, you need to wait in line for 2-3 hours to receive the card.
See original · Русский
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Николай Прудников
Level 5 Local Expert
February 26
A flawed place, with sad faces at the tables, disgruntled employees doing everything possible so that no one else would come to them , asked how to change the PIN code from the card , looked so displeased, and then said, " hmm, you can only pay 4 rubles at an ATM," 4 RUBLES, In NORMAL BANKS IT IS DONE FOR FREE, OR THROUGH THE APP , AND YOU DON 'T EVEN HAVE AN APP ON YOUR PHONE !!! HORROR IS NOT A BANK, PEOPLE DON'T KEEP A DIME THERE.
See original · Русский
1
Show business's response
Polina Lobatskaya
Level 3 Local Expert
March 16
the service is simply disgusting, in addition to endless queues and non-functioning cash registers, they provide incorrect information about the year of the bills. at the very beginning, I specified the year of the bill, as a matter of principle, a new sample was needed. They answered me in 2017 and 16, but in the end I got my hands on 2006 and 2013, of course they refused to change, and they also "forgot" to return the change