It's a poor place, with a maximum of 2 operators queuing for 30 people, so I just sat in line for an hour and a half to pick up an already issued card. Now that the card has been received, it is necessary to use their masterpiece application. To restore access to the old account and not enter data every time you log in to the app, you need to enter your OLD USERNAME!!!! Do you think it's enough to call the bank and they will tell you? No, I have to go to the bank again. I arrived, saw a kilometer-long queue in the morning, and left. I do not advise anyone to use this bank.
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2
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Николай Прудников
Level 5 Local Expert
February 26
A flawed place, with sad faces at the tables, disgruntled employees doing everything possible so that no one else would come to them , asked how to change the PIN code from the card , looked so displeased, and then said, " hmm, you can only pay 4 rubles at an ATM," 4 RUBLES, In NORMAL BANKS IT IS DONE FOR FREE, OR THROUGH THE APP , AND YOU DON 'T EVEN HAVE AN APP ON YOUR PHONE !!! HORROR IS NOT A BANK, PEOPLE DON'T KEEP A DIME THERE.
See original · Русский
3
Show business's response
ал ч.
Level 3 Local Expert
April 8
A nightmare and horror !!? To just pick up a card, you need to stand for 2.5 hours, there were a lot of people, 2 employees worked, then one left "for lunch") then she came and started working at a table without clients, even more people gathered, most of them at cards, if I had known earlier that I could order a card by mail, but I only read about it's in a small font on the doors, why doesn't the website offer to send it to the post office right away!? There are no words ...