05.09.24 witnessed an extremely unpleasant scene in the morning.
There was a boy in the queue at the checkout, when the queue came up to him, he normally, respectfully (!) asked for a knife, bought it. He gave me money, but he didn't have any change. I was standing behind the cash register !The head! the store. I will not write my last name here, I hope that the management will see this message, they will see for themselves who was working at that time. It's hard to describe the way she talked to him with clucking and rolling her eyes. At the same time, she spoke rather rudely and in a raised tone said "do not touch" items near the cash register. She casually threw the purchases and money to him. The boy said thank you and left. After that, she communicated with adult customers quite respectfully.
It was extremely unpleasant to observe the whole situation. Counting on the fact that the child, the person wanted to assert himself? Everyone who stood in line is the same customer, regardless of age! It is shameful and low to communicate from a position of one's own superiority with any person, and especially with a child!
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1
Дарья
Level 12 Local Expert
September 9, 2023
Хороший книжный .
С детского сада и уже для своих школьников покупаю там необходимые материалы т к. близко к дому .
Если ехать специально , то парковки около магазина нет , рядом остановка 100 , 53, 45 , 4 автобусов .
Теперь стала доступна функция заказа необходимой литературы в этот книжный для самовывоза ( на фото как раз забрала заказ ).
! У магазина один минус !! Это работники на кассе . Молодая девушка в очках , отпускает товар всегда недовольная , вопросы лучше не задавать ! Разговаривает всегда хамски .
В других магазинах этой сети таких вопросов нет .
Иванна Петрова
Level 2 Local Expert
September 21
The staff communicates rudely! Complains about the salary of 600 rubles))
The purchased product turned out to be defective, sent to the manufacturer...They do not bear any responsibility!