There are always queues, 4-5 jobs, but only one specialist works, at the lowest gear, several cars were insured for hard hats and CTP, with each request there are always some questions that require a long time, there is a feeling that the employee is trying his best not to help the client, but the goal: to recognize The case is not insured. It's good that the last contract is coming to an end, there is no desire to cooperate with them anymore.

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инна

Level 4 Local Expert

I have never met such a boorish attitude from what they call a "specialist" anywhere. It is impossible to talk, they do not allow you to insert a word, if you start explaining your situation, they immediately raise your voice and are rude. As a result, I can only be serviced at the local Central bank, because this is a priority in my insurance conditions (as it was announced to me on the phone). And they refused to send me a letter of guarantee to a private clinic that is INCLUDED (!) in my insurance program and I have been treated there for three years, although there were no problems with this before. As a result, I give 600 rubles of insurance, and I go to be serviced at a free clinic or at my own expense by the specialist I need. And yes, if you want to get an accurate and high-quality test result and not sit in a kilometer-long queue, you can not count on the same Helix, you will be sent to the Central Hospital...

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Дмитрий Владимирович

Level 7 Local Expert

To get through, wait 15 minutes to get an answer, constantly wait in line for 40-50 minutes until he calls, payments with deadlines are delayed, you have to get through, remind.

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