We asked about the connection of video surveillance. Initially, C4 said that there are cameras, everything is OK, come sign a contract. At the conclusion of the contract, it is said that we will be connected to a video surveillance system + on request, if necessary, video will be made from any other regional video camera.
Result: I call, I specify how to connect: a message will come in 10 minutes, do everything according to them. I call in an hour, explaining that there are no messages. In response: "We can't reach you!!! Your house is not connected to the system, all videos are on demand only. The residents of the house do not want to connect." I'm clarifying when the ad was posted. The answer is:" Never, there was a door-to-door inspection."
He probably wasn't in Our house. It's hard to find me outside the house.
I don't see any advantages in all this.
Minuses:
- misleading initially about cameras and viewing!
- in an hour!!!!!No operator got through to me. Provided that the bodies are nearby and not busy. How can this be????
- how can people know about your capabilities and connection if there is no ad + when there was an apartment bypass???
Advertising is good, but in fact..... Misleading initially, no work with potential clients.
See original · Русский
3
1
димa д.
Level 3 Local Expert
September 3, 2024
At the beginning of the year, I drew up a contract, they said the payment would be in the communal apartment ... there is no...called...they said that everything is fine with them, and these are my problems and I need to deal with the RSC myself, laughter before and only, Regional video!you must provide the client, once a month, with information on where to pay and how much for your services, and not your client should run around the city and solve your problems!(And, there's a boor on the phone, Vol.video!do not recruit people by acquaintance, take it better by ad).... I am writing on 09/3/2024... From the beginning, I came to this office, the woman said that I was not the owner, and the mother had to sign, took the contract, gave it to the mother for signature, brought it and gave it back... There was no bill in the notification, not for the next month, not for the next... The video editor unilaterally cancelled the contract, since there was no payment, that is, they did not send me the payment, and I am to blame! Reg. The video violated the contract, where it says that they undertake to issue an invoice to the address specified in the contract and addressed to the director, a letter was drawn up by a lawyer and sent, registered with a notification... But they didn't get it... That's the attitude towards customers
See original · Русский
3
Валерия
Level 3 Local Expert
August 14, 2024
It is very difficult to get through. After waiting and listening to music in the handset for three minutes, the guy from the company picks up the phone and asks, "Are you calling me here for 10 minutes?" Not only did they conclude a contract not with the landlord, they also do not know how to communicate.