It's a good gas station, but it's high time to switch to postpaid. You need to trust your customers. This is much more convenient for consumers and higher sales . The appearance of a self-service terminal is encouraging. I've only seen them in Russia. I have not yet met such people in Europe.
See original · Русский
Диана Калинкина
Level 3 Local Expert
October 31
Last week there was an unpleasant situation with the order of hot chocolate. I didn't see how the process was going and I see that the drink was ready, but it looked suspicious: there was a lot of milk, and only a couple of drops of chocolate on the surface. I decided to check, stirred the drink with a stick, it turned out that the chocolate was not added at all. I turned to the staff, they somehow did not pay due attention to the problem, and then I see that hot chocolate is pouring late, and I did not have time to put the glass back in place, and they said to pay for a new drink. It's a shame, I think it's unfair, because the error occurred due to a malfunction of the equipment. Therefore, 1 assessment and I ask the management to pay attention to the quality of service and operation of the equipment!
See original · Русский
1
Влад Воробей
Level 12 Local Expert
September 9
I often visit this gas station. The staff is pleasant and friendly. I bought a snack several times, it was always delicious. And overall, a nice new gas station.