Belpochta
99 reviews
February 4
This is a very good post office. attentive and courteous staff. and if you had to wait in line, there is a professional cosmetics and hair equipment store on the ground floor, as well as a hairdresser.
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1
March 22
Today I was paying for utilities at the parcel receipt window, number 148. I went to the window at about three o'clock on Saturday afternoon 22. 03.3025.
The queue was huge. I waited about forty minutes.
I did not choose this service intentionally.
I wanted to pay for utilities.
And I didn't pay any attention to what was written on the ticket.
And so, I go to the window, and the sur painting happens. The cashier accused me of choosing this service on purpose. In plain text, that this is not my ticket and I passed on someone else's ticket and I'm lying and the ticket is not mine.
I've been paying for utilities at this post office for so many years, and in the first place I made a mistake when choosing a coupon.
I was so confused that I started making excuses that it was my ticket and I was mistaken. I came home and burst into tears.
I did not expect such treatment and was confused.
I'm not used to being rude, but on Monday morning I'll ask for a suggestion book.
No one should have to go through such humiliation!
I hope that the management will take action against the employee.
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December 31, 2024
Excellent modern post office. A large room . Modern service.This building houses a hairdresser, a furniture store, and another store for cosmetics and household items.
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1
April 3
Nice clean room. Polite staff. There are no queues or very small ones. Fast service. There is always a lot of up-to-date correspondence and printed materials.
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January 28, 2024
The first disadvantage is the stairs, if you are with a wheelchair, God forbid a disabled person, just a pensioner, then it is better to look for another OPS.Climbing the stairs is problematic, it's like an impregnable fort) Apparently they were guided by considerations of not visiting this institution) The second point is the OPS staff, the operators are completely non-contact, a smile? No.
Should I ask? Take a ticket, in a completely empty compartment, to buy a toy? Take the ticket)
Thank you, but we will bypass it) I wish Belpost to improve the service in this department))
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2
August 3, 2023
I live in this house. Thanks for the electronic queue. The girls are all nice and very patient. It seems to me that postal workers need to raise their salaries at least twice. They are always attentive and kind here. Although there are a lot of people during rush hour. And in principle, the house is old, visitors are more often elderly people.
Look at the calendar. Do not come on the days of pension issuance and from the 20th to the 25th of the payment of utilities.
I would like the work to start earlier than 10 o'clock.
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January 11, 2024
There are no complaints about the work of the post office at all. I really like that receiving and sending are in the same window: it's nice when you come, there are a lot of people, but you don't stand in line for a parcel for three hours. How long I have been in service (for more than ten years), there have never been conflicts.
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July 29, 2024
Excellent mail, girls work hard, sending and receiving parcels is just a large amount, plus payment for communal services and the issuance of a pension
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June 16, 2023
A good branch, an electronic queue, so that no one in the queue will fight, there are many windows, almost always everyone works, everything is quite fast! You can even buy food (pasta, sunflower oil, etc.) ...)) The main thing is to try to come in the first half of the month, and then everyone starts paying for communal services..🥴
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March 24, 2023
The post office is excellent, the ticket office works a lot. There is an electronic queue, which is very convenient) the staff are friendly, they will explain everything if necessary) I go here to buy postal envelopes))
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December 29, 2023
I like this department, there are practically no queues, staff work is well organized, clean, spacious, I wish there were more such departments!!!
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June 9, 2024
Good staff!A wide range of services!Modern!Convenient!High quality!
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February 27, 2024
An electronic queue, which is good news. Polite staff, there is something to keep the child busy. The average waiting time is no more than twenty minutes.
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1
February 4, 2023
A good branch, it is clear that for just the mail that you need to wait and wait. Now there is an electronic queue and you need to take a ticket. There you can also buy a post lock and some sweets with a margin. Now they are introducing an identification system on the site, you come to the post office and they verify the data, and after that you can receive tracked parcels without a passport using a code (key) from your personal account. There is a commission for operations. In the department, you can receive a pension, pay for an apartment, receive parcels and more.
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November 7, 2023
Mail ... I can't say bad or good ... it's difficult to imagine working in this institution. There are friendly employees, and there are not so many. In general, I put a 4ku.
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2
May 29, 2024
The work is organized perfectly.
The staff are professional
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December 1, 2024
Regular mail, nothing unusual.
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August 9, 2024
mail is like mail. Nothing is ordinary. As everywhere there are queues .
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December 19, 2022
Very fast service, maximum 20 minutes in line. Polite staff. Convenient location, across the street from the house.
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March 12
Good service.
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September 11, 2021
The electronic queue has put everything in place a little bit. If there are a lot of people, you can take a ticket and leave for a while. The staff is mostly helpful and friendly. We are always ready to help if necessary, for example with a parcel. choose the right packaging, they will tell you how to sign it.. Well done, they are trying.
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1
February 2, 2024
Windows often do not work according to the written schedule and there is no sign explaining why it does not work! Due to this, the waiting time for customers is slightly increased!
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October 19, 2024
Good service.
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July 15, 2024
They work slowly, queues are constantly running
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1
August 5, 2023
Employees try to work quickly and accurately
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1
November 7, 2023
Gloomy, in principle, just like 30 years ago
Slowly Hurry up
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1
December 7, 2022
I rarely come here, but the service is excellent when I visit.
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January 27, 2021
I haven't been for a long time, and I didn't want to go, but I had to get the parcel when I saw that they put an electric queue, there is no limit to joy, even in the clinic to put such things and nerves will be fine.Of the minuses, there is only 1 window for parcels, and you need to pay for communal services in the bank, or you need to get a card there and the money comes, and you can pay for everything without leaving home, not when you did not understand what the mail is before paying for communal services, etc., And 1 more minus, there is not enough air conditioner, in summer the windows sweat inside from It's hot, and when the queue is there, it's impossible to be there
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1
1
December 29, 2022
The service is good. An inconvenient electronic queue. A crowd of people when payments are coming
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1
1
October 26, 2024
quickly
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November 18, 2019
It seems to be a good mail, but with nuances.
+
1. Electronic queue
-
1. The window for receiving/sending parcels is only one of 4. It would be nice to do 2/2
2. Very slow maintenance
3. Accepting payments in the parcel window!! The most significant disadvantage!!
4. It is absolutely impossible to visit the post office from the 15th to the 25th of any month!! At any time, 50+ people in a queue pay for a communal room. That's why you have to stand for more than an hour to receive a parcel!!
I would like people who send 50 registered letters to be discussed in the far window.
And enter the commission for the communal room already, as the banks did!!
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8
1
June 6, 2023
Excellent work of the service staff
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March 4, 2023
Electronic queue. Fast service.
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November 26, 2021
Large branch, electronic queue. If they had allocated not one, but two windows only for direct mail services, I would have put 5*.
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August 8, 2021
I like fast, courteous service, convenient with an electronic queue.
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October 28, 2023
Long queues :(
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1
May 21, 2021
An electronic queue is cool, you don't need to remember the names of people who always take a queue and leave, and then swear because their turn has passed
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May 12, 2023
Quite a normal mail
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November 22, 2022
Norm! Responsible workers work there...
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August 24, 2020
In this post, my late father suffered his most extensive heart attack two decades ago, then I quarreled a couple of years ago and wrote an angry complaint in the book of proposals.
And now I get a call every time I receive a package!
Did you really re-educate?!!
They can! If they want to...
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3
2
March 18, 2024
One problem is a lot of people
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1
February 22, 2023
There are always long queues) the electronic system, in my opinion, only slows it down
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1
January 12, 2020
The electronic queue allocates priorities (a separate window for receiving parcels). Polite employees, despite difficult situations when working with people. A large selection of postcards and stamps for collecting.
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6
1
January 8, 2021
A spacious post office with normal service and an electronic queue with the entire list of services.
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3
April 10, 2021
A spacious compartment with an electronic queue, which sometimes does not really want to work. There is a shared fast charging for phones.
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2
April 9, 2019
There are about 20 seats in the hall, 5 operator seats, but they never work all at once, on average you have to spend 15-30 minutes in the queue, since it is electronic. Young girls work great, older women are a bit rude.
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4
1
November 22, 2021
The younger generation of workers is something (old-timers were fired, it's a pity
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1
November 3, 2019
Queues. This is the central problem. I have repeatedly come across the fact that in 30 minutes the queue of 21 people moved by only 6-10 people.
The staff is friendly enough.
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3
2
December 10, 2021
It is convenient that there is an electronic queue
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1
March 24, 2020
The electronic queue pleases. A post office that doesn't have screaming pensioners. But the staff are still not polite, apparently out of habit
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4