I still haven't figured out what factors determine the speed of letter delivery, in particular from Minsk to the Minsk region, but I sent it once on a weekday from this point and the letters were delivered the very next weekday.
I did the same thing at another location, and just once it was just as fast, and since letters usually take 5 days.
A normal post office.
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andrei_freedom
Level 19 Local Expert
October 22, 2024
Regular mail. But there are almost always a lot of people in the evenings. The working hours of the parcel delivery department are generally interesting: From 9-15. No working person will have time. Therefore, we have to wait with everyone in the general queue
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Елена
Level 6 Local Expert
December 20, 2024
Great, I've sent parcels many times, conscientious, responsible employees, they help with the paperwork, keep it that way!
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Елизавета Шевчук
Level 2 Local Expert
January 30
I sent a parcel two days ago, I was in a hurry from school, there was a 2 shift, and the mail was up to 8. I made it, arrived in 15 minutes and waited for my turn. The employee asked, "Is it a regular package?" I was usually asked this question when they meant the speed of delivery or which class to ship. So I thought the girl meant it, and I answered "yes." by the time I finished filling out the address, the mail was closed and the girl turned off the computer. No receipts were issued for any of the parcels. when I asked about the track code, they told me, "the package is ordinary, so there is no track code for it." I was surprised because it had never happened before.
the parcel did not arrive, the recipient called the post office, they told her if it was sent even on Tuesday morning, it was supposed to come, but there are no parcels in her name. she can't track it, so the question arose. Why didn't the employee explain what "regular package" means? why should I guess what it means, what other options there might be, well, as I thought of class 1 (which gets there faster). She always sent parcels and said they were regular and had a track code. Moreover, they also did not give a receipt (even for a parcel sent before closing). Why don't employees warn you in advance that only the recipient can find out about the receipt of the parcel and only when the notification is sent to the mailbox?
In addition to all this, she called the number indicated at the address, the girl answered, introduced herself as the head of the 125th department. I explained the situation, they sent me receipts, and they answered all my complaints, "Everything needs to be discussed during the provision of the service, not two days later, if you had immediately said that you needed a track code, you would have been understood." The recipient of the parcel called the same number earlier before my call, and as she said, she had to "prove" that the receipt and barcode had not been issued, because the head of the 125th branch claimed that this could not be.I also work with people in the bank. However, I explain everything in detail before doing it, why do the post office staff think that this is not part of their duties?
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Александр Рогач
Level 6 Local Expert
October 23, 2023
The other day I received a parcel at the post office, everything is very good, an electronic queue, quickly served, politely. The room is clean, there is a place to sit down. I am satisfied, I liked it very much, the main thing is fast. Thank you.
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Надежда Туровец
Level 5 Local Expert
October 29, 2024
Good mail. I am pleased with the electronic queue, fast service.
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Елена Загорская
Level 9 Local Expert
April 8, 2024
The work is organized correctly, there are several windows, everything is in place, the waiting time is long. There is something to strive for in terms of speed.
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Мария
Level 7 Local Expert
October 7, 2024
Slow service, the recipient's address and full name were not filled in correctly
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Марина
Level 16 Local Expert
July 30, 2023
The eternal slow queue... Not once in 7 years of living in this area have I gone in so as not to spend less than 20-30 minutes there. One or two people serve. The only thing that pleases is the parcel delivery department (behind separate doors in the corner of the hall), they quickly find and quickly give out everything.
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Никита Сергеевич
Level 12 Local Expert
November 20, 2023
Standard medium-sized Belpost, picked up the parcel, decent service, friendly girl operators. I had to sit in the queue for some time, in general, the norms.
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Наталья
Level 13 Local Expert
April 2, 2023
You can't give this department more than 3 stars! Nothing changes it: as there were huge queues, so there are! The level of service is below average, it is impossible to reach by phone.
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А.К.
Level 4 Local Expert
October 29, 2023
Very good staff, always friendly and attentive
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андрей пугач
Level 15 Local Expert
February 7, 2023
High-level service , small queues and fast service , courteous staff.
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Людмила К.
Level 15 Local Expert
February 28, 2024
After the repair, the post office became convenient and tidy.
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Паша К.
Level 2 Local Expert
November 26, 2021
Terrible service. To pick up a parcel, you need to defend it for an unknown amount, but they do not respond to registered letters in any way, they do not inform. They will send a notification and go to the post office, WAIT! The phone is constantly unavailable, at 154 they replied that they could not help in any way, only through the branch. And the department also has RUDE staff. I'm sorry, but you chose your profession yourself, you don't need to take it out on others!!!
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Юрий
Level 4 Local Expert
February 17, 2024
OK, the room is spacious. Just don't go right after the utility bills are sent out - there are a lot of people who want to pay.
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Татьяна Серикова
Level 3 Local Expert
January 8, 2024
They served us calmly and clearly. There are no complaints
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Евгения Бизня
Level 3 Local Expert
October 5, 2023
Disgusting attitude and slow discussion
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Юлечка ***
Level 6 Local Expert
March 18, 2024
Excellent specialists
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Игорь Александрович
Level 14 Local Expert
April 18, 2023
everything with the prefix (white) suggests a slight doubt about its quality
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ilya.kurshin
Level 9 Local Expert
February 11, 2022
Mail is like mail. The staff is adequate, there are plenty of windows and workers so as not to create queues. There is something to work on, but this is the state.
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Владислав
Level 6 Local Expert
September 19, 2023
We lost the letter, we made a mistake in the notification with the full name
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Минчанин
Level 9 Local Expert
November 17, 2021
Is it really so hard to greet a woman from the parcel department in return? I understand that it's probably a small job, but I don't like the job - go work somewhere else.
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Smitty
Level 8 Local Expert
July 22, 2021
They are constantly losing parcels! This is no longer funny - it passes through half the continent and is not lost, but on these 20 sq. m. the Bermuda triangle
P. S. is on the issue of the international.She's a terribly unpleasant lady.
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Денис Мотолько
Level 21 Local Expert
September 19, 2021
The electronic queue saved the situation of this institution. Now you can avoid the pandemonium inherent in this place before the electric column.
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Юрий Галеев
Level 9 Local Expert
February 16, 2023
They work quickly and are attentive to visitors.
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Татьяна
Level 7 Local Expert
January 11, 2021
Unfortunately, there are long queues. I believe that it is necessary to improve the system of receiving and sending parcels through post offices... And the problems will disappear
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Flame Less
Level 11 Local Expert
November 6, 2022
Fast, clear, comfortable.
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рита н.
Level 3 Local Expert
May 28, 2021
A very inattentive person works on the delivery of parcels. which time he gives me another person's package. fix it 🙃🙃🙃
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Алла Хмелевская
Level 13 Local Expert
November 28, 2021
The girls try to work fast, but it's very difficult from 15-25.
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Наташка П.
Level 5 Local Expert
April 27, 2020
There are always very long queues. For some reason, the Children's Corner was removed, there used to be paper, coloring books, and pencils there. It was very convenient
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alla a.
Level 3 Local Expert
May 3, 2022
Fast and pleasant service.thanks
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Жуля Жульенушка
Level 11 Local Expert
May 31, 2022
Regular mail at home. With all your + and -
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alex86by
Level 11 Local Expert
August 9, 2022
One of the most advanced departments
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А.D.
Level 10 Local Expert
July 27, 2020
Awful. In reality, postal services are provided according to a visual assessment of 10 percent and then in the order of the general queue... To pick up a parcel with cash on delivery, you lose 2 hours among people paying for communal services.
.. It's tinny.
Is it really difficult to carry out these services when there are no waiting for the main mail services, those for which it was created...
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Виктор Рынденко
Level 3 Local Expert
September 30, 2020
There are very long queues. I would like to install a self-service device for receiving and processing mail
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Александр Познахирёв
Level 8 Local Expert
March 19, 2023
Mail as mail
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Инга Свентицкая
Level 8 Local Expert
October 23, 2022
There are endless queues, forever
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Sloth
Level 11 Local Expert
August 17, 2022
High-quality service
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Elena ROUDENKO
Level 5 Local Expert
October 23, 2022
There is always a queue....
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Евгений Б.
Level 5 Local Expert
August 30, 2021
There was an hour in the queue for the notification. Considering that there was a fifth.
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Грустный Я
Level 19 Local Expert
May 15, 2024
Queues...
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Влад Тарасевич
Level 4 Local Expert
February 20, 2020
Sooooooooo long service , you have to wait until 1:30 . And if you need to be fast , for example , in a hurry , but you have to stand here ?
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александр Бичовский
Level 6 Local Expert
November 10, 2021
it seems to be a post office and parcels cannot be picked up there :(
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Андрей Киселёв
Level 17 Local Expert
February 8, 2021
A good department, they try, however, there are not enough operators and sometimes the queues are long...
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Евгений Тютюнова
Level 7 Local Expert
November 2, 2020
Everything works fine, good service
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Андрей
Level 10 Local Expert
February 18, 2020
A good department. A small one for such an area. Because of this, there are often long queues.