Belpochta
115 reviews
May 28, 2024
As at all post offices in Minsk, there is a queue for coupons, clean, calm, exceptionally polite Belpost employees. And there are practically no queues, during the day rare visitors come in or 1-3 people at most.
Politeness is already a characteristic feature of Belarusians!
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December 6, 2024
I really love this department. The employees are polite and courteous. They will always prompt and help. The queues are not long.
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August 3, 2024
The electronic queue does not always work, and failures often occur. It hasn't been repaired for a long time. The staff is good, they can tell you what to do and how best to do it.
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1
July 2, 2024
They work very slowly. Earlier, you take a coupon for the parcel and you can receive the parcel and the transfer. Now money transfers are separate. You need to queue up. A madhouse. There's a 40-minute queue plus another one to wait for. And two cash registers have been stuck in the past.
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1
October 14, 2023
A good department, always clean, the staff is polite. I read that the staff is not smiling . People pour so much dirt on them that it's not surprising. Sometimes you need to learn to smile yourself to get a smile in return. Good luck to everyone! And I wish all the best to the employees of this department.
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3
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May 25, 2024
If you do not want to spoil your health and nerves, do not go there from the 18th to the 24th of the month. There, the most technically backward PENSIONERS receive a pension and pay for everything.
Although you will send and receive the parcel quickly in a separate electronic queue.
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3
March 3, 2024
A clean and tidy compartment. The ladies outside the windows are trying their best. They will always explain and prompt you. That's just completely gloomy and unsmiling, as a selection. There are not many queues.
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1
July 23, 2023
The girls are doing their best. Sometimes the queues are huge. But the service is fast enough. There are not enough employees at all the post offices. The post office is on the big one. But there's plenty of room to wait.
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November 9, 2023
Mail uses an electronic queue, which is very convenient.The waiting time depends on the influx of pensioners.Thanks to the staff for hard psychological work with clients of retirement age.Clean, cozy.Parcels from China can be received in a separate window without standing in line.Thank you for your hard work.
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3
June 4, 2024
Convenient electronic queue. Air conditioning creates a pleasant indoor climate. It's a pity the queues are constantly
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2
October 21, 2023
This is the best communication department with the best employees, attentive and responsive.They treat each client with respect.And postmen are generally aces.They are not afraid of the weather, nor the distance, nor the load!!!!
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2
1
April 2, 2024
Not attentive, always unhappy, especially those who are younger.
The personal account may be entered in the wrong way, and so on ...
They do not smile, in general, not very good service...
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1
December 8, 2024
Beautiful girls work there, it's nice to come in
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February 10, 2024
A very useful organization. I thank the staff of the post office for the high-quality service. Good luck to them in their work.
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2
January 5, 2024
The area was upset, and the post office was the same as it was, they were queuing on the street, as they once did for wine, it would be worth opening another post office in this area..
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1
July 16, 2024
Very good people work in the 116 department
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1
August 21, 2024
The girls are polite, but the service is slow.
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1
January 19, 2024
Nice young employees ... convenient time and location
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2
April 10, 2024
A good department. The staff is polite. The waiting time is tolerable.
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1
July 16, 2024
It's a good place, but it's slow to work
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1
May 25, 2023
We had to wait about an hour to pick up the parcel from Aliexpress. And I also had to pay for storage. Do not use this service, it is better to use another service for parcel delivery.
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3
2
May 12, 2024
Nice staff, sometimes queues.
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June 2, 2023
There was a big queue last time. They worked slowly, slowly, extremely uninterested. I didn't like it.
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3
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December 3, 2023
There are always queues, on any day of the week or month.
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November 29, 2023
Eternal queues, employees in no hurry
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November 3, 2021
In principle, there are no complaints.
Queues are in moderation. Electronic.
Yes, the building is dilapidated, but the staff neutralizes the negative with their kindness.
Cleanly, intelligently, competently.
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3
September 1, 2023
Sooooooo many people! A huge queue!!!
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May 27, 2021
They try to work as fast as possible, sometimes it works, sometimes it doesn't. The staff is occasionally rude, in general, they will tell and explain everything.
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3
October 16, 2021
They work slowly, after each person they leave for 6-7 minutes, a disgusting attitude, 2 windows are only working, and there are 8 post office workers, they sit and sharpen their mistakes, who like yesterday and where they went, it's just terrible
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September 18, 2021
I have been on various issues several times, the skillful staff are attentive and polite, they solved my problems quickly enough.
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June 12, 2023
Very slowly. Although there is an electronic queue. Optimization is needed. Apparently, there are not enough employees.
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September 24, 2021
Is it probably better not to go to any email after the 20th of the month? Pensions and benefits are being paid, there are a lot of people! Go to the post office at this time!
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3
December 26, 2020
This is probably the worst post office in Minsk.
In order to pick up the cash on delivery letter, I stood in line for 55 minutes! 55 minutes, Carl!
Why there is an electronic queue (with the possibility of choosing as many as 5 points) is completely unclear, because in the end everyone is still moving IN ONE queue.
To say that the staff's work speed is low is to say nothing!
The very quality of the service is disgusting!
In general, if you have the opportunity not to go here, do not go!
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6
July 3, 2021
A good department. There is an air conditioner. Clear. Sometimes there are rude staff and individual employees-individuals who believe that working at belpost they are not obliged to serve and help someone if at this time they are engaged in a pleasant conversation with their colleague.
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3
November 17, 2022
There are not enough handles on the tables. The service desk itself has something and you have to fill it out, it's not very convenient
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1
March 21, 2023
There are often long queues, just big ones
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3
September 13, 2022
It is close, convenient, but often the parcel notifications do not reach
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July 11, 2023
Fast service
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September 15, 2023
Long, but clean and polite staff
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May 8, 2021
The post office has been going there for a long time , it has been in an accessible place for many years , it's a pity that the room is small , there are a lot of people and it 's not bad.
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3
July 10, 2020
Gloomy, angry and not kind employees work in the department for issuing registered correspondence.
It is not pleasant to be there and the mood deteriorates for the whole day.
They should put on a smile, good-naturedness and they would decorate themselves and their work!!!
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4
March 31, 2020
They carry registered letters. They mark that they were delivered home, there is no one. And you come to pick it up yourself, they say, give me the money for storage. We always bring it in. The only trouble is, my wife stays at home. They lie, they lie, they lie. Probably the order from Above, to extort money☝️
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February 9, 2022
The staff did well!Thanks for the promptness
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3
October 3, 2019
Electronic queue, very polite staff. Fast service. One of the disadvantages is a large queue of pensioners from 15 to 25, the number of people taking a coupon for mail and paying for communal services
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4
November 3, 2019
Belpochta district office. A small room with five windows serving customers. acceptance and delivery of parcels, parcels, registered letters, pensions, money transfers, registration of subscriptions, car insurance, repayment of loans and fines, etc. There is air conditioning and plenty of seating for waiting. Electronic service queue.
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5
August 6, 2022
The queue, well, everything is in the best traditions!
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1
September 19, 2023
Great
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1
September 3, 2021
Polite staff. Fast service.
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3
October 23, 2019
The service is not too fast. Electronic queue. Sometimes someone's number is missed. When you try to find out, they say that the system works automatically. They don't always go to a meeting and have to take the number again. I've been in this situation myself.
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October 13, 2020
Cool, we can solve all the issues on Saturday. The queue is fucked up. As it is, everything is fine!
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