I don't even know which more absurd situation to start with) I had to use this mail item because of the urgency of the documents being transferred (2 separate letters, an important point). The documents were sent using the Business rate, which includes courier delivery to the door. The first letter. A post office employee calls in the morning and tells him to come for the parcel himself, since the courier does not have time to deliver everything until 15:00 or tomorrow around lunch he can deliver it home. To my arguments that the letter was sent URGENTLY and delivery by COURIER is expected, all I heard was "well, either come yourself or tomorrow, we won't help you." Of course, I took off from my place of work and went to get my documents, intending to ask for a book of complaints, but I did not have such an opportunity, since the letter was given to me through the window of the sorting office on the street. 🫠 The question of who will get the money back for the "excellent" work of a non-existent courier who has already been paid remains open. The second letter. The courier called in the morning and told me to wait at home from 13:00- 16:00, which is a long time, I have a working day. My request to bring a refusal from 13:00-14:00, but I can understand it here, I took time off from work, waited for him. but Upon arrival, the courier asked to go downstairs, to which I asked to go up (since this is what courier delivery implies) When he got up, I heard, "Oh, sorry, I didn't know you couldn't walk," I could keep the sarcasm to myself, apparently he wasn't very happy that he was asked to WORK. Draw your own conclusions)

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Волк1982

Level 7 Local Expert

Post office 4 budennogo 23

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Александр Иванов

Level 13 Local Expert

In addition to the convenient location, there are no more advantages, with 3 jobs available, maintenance is usually carried out by one operator, Mail is processed slowly, As a result, it left the branch after 3 days. During this time, competitors will deliver to any point in Belarus.

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Белпочта № 230004

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