I recently visited the post office to send a package, and I had quite pleasant impressions from this visit. This is an ordinary institution, like all post offices, but nevertheless, I noticed a few things that made my visit especially memorable. When I arrived, there was no queue. Then people started appearing. I noticed that there are a lot of elderly people among the clients. Some of them had difficulty filling out the necessary documents and asked for help. I approached my grandparents to explain exactly what needs to be done and help them read the information. It was nice to see them smiling and thanking me for my help. Besides, I want to point out that the cashier girls were very polite and professional. Each of them was happy to answer the customers' questions, patiently explaining all the nuances of sending parcels. Bottom line: it is very pleasant when polite and responsive staff work in ordinary institutions.

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NATA G

Level 9 Local Expert

I don't really like this department, there are always long queues, very few specialists. We would like to establish separate queues in three directions and with three different specialists: payments and payments, receiving parcels, sending parcels. Then it would be better in my opinion. It takes a very long time to stand and wait until people receive pensions and pay for housing and communal services, so that they can receive their parcel in a minute.

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KinderSurprise

Level 12 Local Expert

Of all the windows, only one was working. The ticket falls right on the floor, into a puddle, and right into a puddle because cleaning rarely takes place. Pensioners are forced to bend down and take out a coupon from a puddle. It's about this department. And as for the whole Belpost, you know yourself which place they work through. I received an SMS about delivery to one address, stood in line, I was told that the parcel was in another place. Is it necessary to say that there is a queue there too? I think not. There was no notification of overstrain. I've never seen at least half of the windows work.

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137 reviews