Белпочта, отделение 220102
Address
Business hours
Open until 8:00 PM
Directions
Magiliowskaja
510 m
Varvasheni
138 m
191 reviews
June 8
I live nearby and constantly have to go to this post office. I do not know what they do with people at this post office, but I noticed a clear pattern: the new employees are very nice, friendly and fast, but the longer they work here, the more arrogant and indifferent they become.
There are many cases, I will describe 2 of them:
1. There is an employee who started working there about 3 years ago. At first she was very friendly, always helped and got into the situation, even helped me figure out the banking application so as not to pay the communal service every time at the post office. But a few years later, she began to be rude to everyone, work with indifference, stopped explaining anything. One day I had to send a letter with documents and she intercepted me near the mailbox, tore out the letter and put it on the scales, it turned out that it weighs 1 gram more than necessary and requires a stamp for 6 kopecks. I offered to pay off right away, because I was late for a meeting and it was important to send a letter, but she flatly refused to sell this brand. She said that only through the ticket at the end of the queue. I had to stand 30 people in line for a stamp for 6 kopecks, which I could immediately give away! Spending so much time swearing and arguing for what? It was possible to sell this unfortunate brand 100 times. That's the kind of customer focus.
2. The second case is when they refused to give me a letter that came to me as the director of the organization. I came with a notification that clearly stated that only a passport was needed to receive the letter. As a result, an absurd situation: I have a notification with my full name and passport, they have a letter addressed to me, but they did not give it back. I showed the charter of the organization, but they demanded an appointment order. This was not indicated anywhere, while they understand that the letter is to my address, in my name, everything is confirmed by the passport. They did not give it away on principle, I had to write a complaint and accept the time spent.
I'm not giving you 1 point, just because of the new employees who haven't managed to become like that yet.
See original · Русский
3
2
October 13
The horror!!! How are pensions distributed??? No warnings!!! Because of this, there are many problems, especially the terrible attitude towards bedridden people with disabilities. They say: "We don't owe or owe anything to anyone! " Is this an attitude towards the elderly and the disabled? On October 12, they did not bring a pension to my disabled wife lying down!!! And no call, no explanation!!!
See original · Русский
June 4
A good small office, electronic queues, you don't have to wait too long, convenient location, parking is nearby
See original · Русский