Beltelecom

Rating 4.1
771 rating
Rate this place

253 reviews

Level 22 Local Expert
June 12, 2022
In general, everything is fine. The electronic queue removes a lot of questions. ))) The specialists are competent, correct. In the evening, I didn't have to wait long and the issue was resolved within 5 minutes.
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Level 7 Local Expert
December 31, 2023
Fast service, small queues, everything was explained.
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Level 6 Local Expert
November 8, 2023
The service is excellent, but there is no parking for customers.
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Level 5 Local Expert
January 13
Everything is super fast
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Level 13 Local Expert
August 17, 2022
An electronic queue, a lot of operators, everything is operational and cultural.The only "waiting room" is a little cramped.
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Level 14 Local Expert
May 1, 2022
I have already visited this branch three times to conclude and renegotiate the contract for the Yasna package. There are no queues, the staff is polite and friendly. When renegotiating the contract, I always received a pleasant discount ;)
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Level 7 Local Expert
July 16, 2022
People, honestly, I try to write only good reviews to organizations, but this situation just knocked me out of my rut, this is the first time I've encountered such a nightmare! Everything is very, very disgusting! To terminate the services, I had to spend my personal time and run.... Before that, the "master" came, turned off the Internet, and did not take the equipment and did not inform the service. Accordingly, we were not given any documents on termination. I think it's straaaanno... Naturally, in full confidence that this was all and the Internet was turned off, we were already thinking about choosing another operator. As a result, as I understand it, we continued to count the fee for the Internet as for a worker(!) and began sending SMS and payment notifications... When they called to find out what was the matter, the operator said that it turned out that only a "request for disconnection" had been accepted... And it turned out that the connection was made by some left-handed person (I don't even know that) When asked who was connected, they gave a name... I don't even have a friend like that!!! There were a lot of legal issues..!!! First of all, why didn't this master, who came to the shutdown, inform the office! Secondly, the Internet was designed in some mysterious way-by a completely third party to a person who was not even present at the conclusion of the service agreement and found out about it only when SMS messages began to arrive ... HOW CAN THIS BE?????? Do you even look at your passports?! Do you check the information from the documents, WHO came to you and WHOSE data is provided? Who is the service issued to and by whom? What right do you have to accept someone else's passport data provided by an outsider? This is at least a scam. I will most likely go to court. The negligence is complete!!! I STRONGLY ADVISE EVERYONE TO BE CAREFUL! Look for another OPERATOR, fortunately there are enough of them, because in beltelecom the attitude to personal data and customer orientation = 0.
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Level 10 Local Expert
April 9, 2024
Excellent female operators, good and fast service
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Level 11 Local Expert
May 26, 2022
Electronic queue. Experienced employees who do not just answer "No, you can't" But explain the reason and advise what to do. Which tariff plan to choose. Competent consultation. Quick paperwork and receipt of equipment
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Level 12 Local Expert
June 1, 2022
A terrible place where they were deceived out of the blue, an old ZTE modem of 2009 was estimated at 25p, i.e. for old money 250,000 rubles, what nonsense can this be???constant queues, they work slowly, they don't care how many hours people sit in line like sleepy flies. You better not go there!
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Level 2 Local Expert
July 31, 2022
The queue is not moving... It's stuffy, people sit for hours! I sat for over an hour and left without solving my questions! During my waiting time (more than an hour), only two people passed, although several operators were working!
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Level 9 Local Expert
January 13, 2022
Excellent service, professionals work, everything was done very quickly. We changed the Internet tariff plan to the yasna-35 tariff plan (telephone, hall, phone calls in the Republic of Belarus)
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Level 8 Local Expert
January 23, 2022
Electronic queue, it's better not to go in the evening. Once I came at 19.30 and took a ticket, the department is open until 20.00, at 20.00 the outgoing employee said that they would accept everyone who managed to take a number. And somewhere at 19.55, the electronic queue terminal turned off, as I understand it, so that people would not take coupons because they would not have time to serve them. However, at 20.20 they said that they would not accept anyone else, although there were only 3 of us left, and they referred to the fact that their program might not work (I wonder how it worked from 20.00 to 20.20) and they did not have an administrator, but he would have warned us that the queue was accumulating too large and that they won't have time to accept everyone. Why don't you have an administrator during business hours? Why don't you accept people even though they came during business hours and waited for almost an hour? The customer focus is off the scale.
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Level 4 Local Expert
December 29, 2023
The staff is very pleasant and polite
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Level 13 Local Expert
May 11, 2023
Electronic queue. A professional approach. Client orientation
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Level 6 Local Expert
February 16, 2022
Apart from the fact that the short number 123 was initially sent to Kolodishchi to conclude a contract, and then still to this center, the impressions are positive. The specialists do their work well and quickly.
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Level 5 Local Expert
October 16, 2023
Finally, I completely refused the services of this institution. I don't advise anyone
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Level 4 Local Expert
June 27, 2022
The service is fast and high-quality, friendly and competent staff!
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Level 7 Local Expert
November 6, 2021
Reconnected the package of services from address to address. Very pleasant operators, and even despite Saturday and the end of the working day, they completed their work in a respectful form of communication, without "snorting" and rudeness. Everything was explained, shown, repeated, in general, everything is very professional, clear and to the point. Thanks !!!!!
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Level 10 Local Expert
February 25, 2024
Excellent specialists are working.
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Level 13 Local Expert
June 24, 2022
I always come after 18 and always have to sit until closing time. Out of 6-7 jobs, 3 are working, and after 19:30 there are two in general. On average, 30 minutes per person.
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Level 12 Local Expert
June 4, 2024
It's been a very, very long time
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Level 18 Local Expert
December 29, 2021
I decided to turn off the Internet, which has risen in price by as much as 30% (!!!!) over the past year , when I said that I wanted to break the contract, I was, without exaggeration, offered all sorts of game 5 times, and a smart vacuum cleaner, and reduce the price for a month, and some kind of detectors.. to what and why? I can't find the answer
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Level 11 Local Expert
June 10, 2023
The experts are super!May God bless every girl 😎
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Level 4 Local Expert
September 12, 2022
I contacted you about the Internet connection. I would like to note the competence and courtesy of the staff of this center.
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Level 18 Local Expert
December 18, 2022
The girls did everything they needed to do. It's just that at the end of the day they were very tired and unemotional
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Level 25 Local Expert
January 31, 2020
Great staff! Fast service! They will tell and explain everything! Electronic queue. Of the cons: there is no toilet for visitors; and there is no lighting of the steps at the entrance in the evening! You can fall!!! And it would also be nice to put an anti-slip coating on the edge of the steps with a yellow stripe. In my opinion, it's not lying right now. I wish you success!
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Level 10 Local Expert
September 8, 2021
There is a constant queue, slow service. You have so many jobs and it's still slow, and there were days when only 2 people worked, and the rest were not at the workplace., oh, the queue is tin. Despite the fact that they have a good Internet connection
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Level 8 Local Expert
June 24, 2022
Fast, competent service, Thanks to the employee for the consultation.
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Level 8 Local Expert
January 25, 2023
I applied a couple of times, everything is fast and convenient!)
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Level 9 Local Expert
April 21, 2023
Not fast There is a coffee machine Parking is not easy
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Level 8 Local Expert
August 16, 2023
The slowest institution. After the clinic
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Level 10 Local Expert
August 27, 2023
The most disgusting provider! He is no longer worse.
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Level 12 Local Expert
May 29, 2022
There was a long queue for connection. I also paid for the connection, although I connected everything myself. They did not give a clear answer to the question of why.
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October 19, 2022
You have to wait a long time, despite the electron queue. The employees work like sleepy flies.
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Level 10 Local Expert
November 27, 2023
Quickly solved my question
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Level 5 Local Expert
February 26, 2022
As always, long queues, slow service. A waste of time, at least 1.5 hours , and as a result, a live queue.
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Level 5 Local Expert
May 13, 2021
A well-equipped service center. However, despite the large number of jobs, waiting in line is delayed for a long time.
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Level 11 Local Expert
February 1, 2023
As always, there are long queues. It was the same thing 5 times.
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Level 15 Local Expert
August 31, 2022
Benevolent employees , experts in their field .
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Level 8 Local Expert
December 15, 2023
There are always queues. Uffff
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Level 10 Local Expert
August 2, 2023
Normally, promptly.
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Level 16 Local Expert
August 11, 2022
Electronic queue, cleanliness, order, everything is fine as always!
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Level 3 Local Expert
April 6, 2019
Excellent service point, high-quality service, a professional approach is felt in everything. I am glad for a government organization that is one step ahead of its competitors in the quality of services provided. Thanks!
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Level 17 Local Expert
May 26, 2022
the location is extremely inconvenient. The convenience of waiting takes you back 50 years.
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Level 13 Local Expert
August 6, 2022
Goss and his bureaucracy. Electronic queue. There is an overloaded parking lot.
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Level 4 Local Expert
February 29, 2024
A good place
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Level 12 Local Expert
May 19, 2023
Quickly and without queues
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Level 11 Local Expert
October 24, 2022
The queue is 25 minutes-3 people. The service is fast.
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Level 9 Local Expert
March 13, 2023
All my questions have been resolved, thank you!
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