Beltelecom
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Gascinica Luchosa
174 m
Similar places nearby
319 reviews
October 2, 2023
Good
2
1
February 3
Excellent organization! The Internet quality is excellent, and cable TV is also top notch! There are various promotions, for example, when you connect the Internet, cable TV is free!
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1
April 7
In general, it boiled over, as they say. When connecting, they gave me a modem, they didn't even warn me that it wouldn't be possible to hang it on the wall (just put it on a shelf - that's the design of the modem), i.e. I had to move the place for it and look for an outlet next to the shelf. Although they originally wanted to hang it on the wall in the hallway.
Further, they did not warn that the connection fee is 7.55 rubles. It's clear that I would have paid, but the deposit remained.
When I called the support service to find out about the negative balance (although their employee hadn't even connected the Internet yet) and about paying for the master's call, they switched me to a regional specialist, and a specialist answered my questions! She said, "You should have asked these questions at your service center!" Then she really came to her senses and explained what was what. I believe that this is not acceptable communication with clients. The impressions are so-so (
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