Beltelecom
77 reviews
November 21
In general, the office is unclear, it is impossible to get through. It's a great marketing ploy. "Thank you for your patience," yes, after such patience, every caller should be given a Grandaxin!!!! It's too much to put even one star...
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September 30
We changed the modem, came from the village, came back, but the passwords do not fit, it's evening to return, we always call busy!!!Tomorrow I will go and deliver a sharaga, a house without Internet!!!
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August 29
Everything suits me, there were questions-the questions were solved and they are not. Moreover, both with an individual and a legal entity
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February 5
I don't even know what to write. But by the way, it's great that there is an installment plan for subscribers of the Hall. I take something there from time to time.
As for the services for subscribers, it's a little frustrating. I called for the same problem three times, the problem was not solved. I would like to see a better quality of services.
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1
May 6
It is impossible to get through.I listened for an hour that I was the first in line.Then the whole day that all the operators are busy. And they thank you for your patience.What kind of patience does it take to call all day????and listen that you're the first in line.It's a complete mess
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3
April 14, 2023
Here, unexpectedly, on the day of submitting an application for the equipment offered to customers on the site, I received a long-desired tablet in installments!!!🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩
There is another technique. For example, robot vacuum cleaners!
And the installment plan is very profitable! You pay directly to the company without any bank charges!
The staff is polite. Solves all issues quickly and professionally. There are different clients! 😜🤓
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3
2
May 16
Good service, everything will be explained and advised, but for some reason, often only one specialist works, and you can sit in line for more than one hour
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1
June 18
There are questions about the speed of service, but very politely and intelligibly.
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March 28
For a whole year I can't get an Internet connection to be made normally (in the city center)!
I would not be a manopolist in the country, I would never use their services in my life!
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2
September 15
Queue maintenance is not very convenient and they are trying to learn extra options
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December 9
It is not possible to get through.The subscription fee is raised, the subscriber is not informed.
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October 9, 2023
Why specify the phone number of the service center if it is not available. Today is Monday, probably a hard day for the service center specialists: I listened for an hour that I was the first in line and the second hour - all operators are busy!
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4
1
October 9, 2023
There aren't many people in the queue, but it's sooooo long to wait. No one is in a hurry... Fortunately, the staff is polite, there are no questions, they explain everything. Just give them a little bit of acceleration.
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2
1
April 2, 2023
I wanted to connect to the Internet, but I thought I was in a TV store.I sat in line for 1.5 hours because of them.It's kind of crazy.Then they began to offer me the maximum tariff for prices, a landline phone that I do not need at the cottage.In general, morazm is getting stronger.We live in the 21st century, everyone has mobile phones, and they are a landline phone.A madhouse.
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4
1
October 17
Quickly and without any unnecessary problems
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1
November 9, 2023
Good and professional service. But if you get on the queue, then sometimes you have to wait a long time
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January 31, 2022
An ordinary government organization, so everything is below average.There's always a queue.Minus, there is a very small parking lot. The Internet is not the best and cheapest in the city, there is a more interesting provider.
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5
May 21
Terribly slow. Hand over the modem and close the contract. It took an hour of queuing on a weekday.
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July 4, 2023
The staff is working very slowly, it feels like customers are not very important to them. The equipment is issued second-hand.
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1
2
August 27, 2022
It's nice to contact, it's nice to talk, they will explain everything, help, solve the problem, even if they didn't mess up. Keep it up ! That's just before we worked from 8.00 a.m., then-from 9.00 a.m...
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3
1
June 19
It works well
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April 29
It is impossible to get through
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1
May 22, 2021
Everything is in a modern style , an electronic queue , there are sofas for those waiting , good service , Parking nearby .
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2
July 7, 2023
It's terrible. There are a lot of offices and in each office there is a
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1
2
June 6, 2022
Finish the site. Why was it necessary to touch the old site.? Now Beltelecom's website is disgusting....., You'll get more nerves than you'll achieve anything!!!🤬
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4
3
June 27, 2021
Everything is fine here, an electronic queue, everything will be explained and advised... Although... The last time they answered rudely, when I asked if I could give up a landline phone (I haven't needed it once in a year and a half), the answer is - I don't like it, go to another operator... Something like this...
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3
3
June 29, 2022
Good service and always friendly, prompt.
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4
4
May 16, 2022
I apply often.nice. but there are not additional ones. But everything is solvable.
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4
2
May 24, 2021
I came three times a day, the first one I waited 1.5 hours.. I ran off to work, the second one jumped in, stood for 30 minutes, 2 people were served for them, and left... And the third time the wait is at 2 o'clock... Is this normal!!!!??? You need to take time off to get to a specialist for an appointment!!!!
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4
May 24, 2023
Everything is cool, but alas the queues are from year to year, so 4 stars
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3
2
April 30, 2021
I would like not to sit in line for half an hour when there is only one person in front of you. The desire was to turn around and leave.
As for the service, everything is fine here.
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4
1
December 23, 2022
And the service center cannot be reached........
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5
2
May 21, 2023
The heaviest communication node
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3
January 24
Great!
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1
March 24, 2020
Queues, queues and more queues. You spend at least 30 minutes here before you are served. The quality of the home Internet for such money leaves much to be desired. Modems are the cheapest ones that do not support Wi-Fi at a frequency of 5 Hz. It is better to keep silent about the speed of the Internet, even YouTube sometimes hangs as 720p
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7
December 2, 2021
The service is as fast and comfortable as possible.
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1
3
March 5, 2021
A great place where there are few people and you can pay well and quickly send or receive a parcel
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3
December 22, 2021
I waited in line for a long time, because a lot of employees were sick, but they were served quickly
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1
3
June 8, 2023
The issue was resolved quickly and promptly.
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3
2
January 15, 2020
Everything is fine. Be careful, there are only 2 specialists working on Saturday. It is better to approach on a weekday, so there is less chance of "getting in line"
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9
September 11, 2021
An excellent branch. Polite and understanding staff.
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3
November 29, 2019
Polite staff. I came to change my password. And they offered to connect the TV of the hall. Everything was quickly arranged. Now it's better for the same money. And the TV is working.
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14
1
November 23, 2020
Mail as a post office, I use the fourth branch, a vending machine with coupons was introduced and it became very convenient
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1
February 8, 2021
It's gotten better, but it's still slow and expensive. Eapost will become a competitor over time.
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2
2
November 3, 2019
Fairy. Haven't you been able to make normal services that will be pleasant to use for so many years? The staff is not happy , alas , but the attitude towards customers is " No one forced you to leave." The horror!
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6
April 10, 2021
A beautiful new building.Beautiful decoration inside.
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2
2
March 27, 2021
Extremely slow service. Stock up on at least 2 hours of free time.
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3
April 26, 2022
Attentive and competent specialists.
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3
2
February 27, 2020
Electronic queue, competent friendly specialists. Everything is as we like it.
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6
January 31, 2020
The desk is normal, the specialists are friendly, they will tell you everything, explain and show you always
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9