Beltelecom

4.4

204 ratings

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Юлия П.

Level 4 Local Expert

I contacted Lida on October 21st about the renewal of the contract. The employee reissued the contract for about 35 minutes. A few days later, it turned out that I had entered some kind of promised payment, which, of course, she did not warn me about, as a result, I receive a message that I need to top up my balance.Of course, I didn't expect this, because I only put money in the account, that is, the person did what was not necessary and no one asked for it. I started asking this employee what the balance on the previous account was, she said she would call me back, but she never called back.… When I called Minsk (they're also good), they only transfer from operator to operator, because they don't know anything.

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Александр Sman

Level 30 Local Expert

The office was renovated, but the staff remained the same. Eternal queues. Eternal incompetence. Eternally Chinese, cheap equipment hidden in a box with the inscription "beltelecom"

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Матвей

Level 5 Local Expert

Slow internet connection, frequent connection outages, incompetent customer support and overpriced prices! They take money, but there is no Internet. If you want a good Internet connection, then you are not here!

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Дарья Гордиенко

Level 2 Local Expert

Terrible service and customer service, impossible to reach!!!

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Дмитрий К.

Level 6 Local Expert

Excellent, renovated building, pleasant staff, a large selection of goods in installments for Beltelecom users

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Наташа С.

Level 6 Local Expert

Fast internet connection. Excellent software . Our staff is always in touch.

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Mikhail Nestsiaruk

Level 6 Local Expert

Fast and high-quality provision of services and necessary information

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дмитрий синевич

Level 10 Local Expert

Internet prices could be lower.Together with the Internet, I impose zala TV on no one.

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Аsiya38

Level 14 Local Expert

After the renovation, it became very pleasant to come to the office, it is very beautiful there and everything is thought out for maximum convenience of customer service. The staff is always polite and responsive.

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Роман

Level 12 Local Expert

few queues, good service

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Татьяна Б.

Level 2 Local Expert

This is some kind of horror , there is no Internet from the word at all , ate loads for which we pay 40 rubles a month , probably we need to go somewhere already, since this is already beyond the limit 🤦

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Арсений В.

Level 3 Local Expert

No quality from the company, an office of absolutely indifferent individuals, because of which I pay 30BYN a month, but when I come home I do not see the normal quality of the Internet. Every day, and most importantly, steadily, packet losses on various Internet resources, speed drawdowns and absolutely every day from 21:00 to 23:00. Apparently they do not want to solve this problem, since those.Support responds only on holidays

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Яна

Level 3 Local Expert

It 's just a nightmare . I don't write bad reviews, but it's no longer possible. Wi-Fi will be lost every evening at about 10 o'clock. Our tariff is expensive, so naturally we want the Internet to work normally. So at first there were only excuses , everything is fine with you . Then we came and checked and OH, a miracle , everything worked perfectly. Wi-Fi didn't work on the sites for a week. It's worth calling them on 123, as everything starts to work here, although they say to buy an amplifier and that they are not responsible for Wi-Fi, but only for the Internet connection. Some kind of deception. They charge money for the Internet, which barely works, or they need to call every night to sort things out.

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юрий савицкий

Level 7 Local Expert

It is very beautiful after the repair of the premises, no matter how much I applied, the issue was always resolved positively by the employees as well as by the service center for equipment maintenance

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Яблоков Е.

Level 2 Local Expert

Thanks to Beltelecom for the good service and very good work. There is never a problem with Zala and the Internet. And for the guys who write bad reviews, I will give advice not to save money but to connect a good package of services from Beltelecom and you will have no problems!!!! And Beltelecom - I wish you development and good luck in your work and in your personal life. Thank you for the very good service.

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Анна

Level 7 Local Expert

Everything is modern, accessible, polite and pleasant staff

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Natali Latvis

Level 6 Local Expert

Convenient location, city center! However, the working time was reduced to 19.00.

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Розалия Водилина

Level 8 Local Expert

The service is at the highest level.everything is made for people. The room is very beautiful-it doesn't say much.everything looks European! Keep it up !!

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Виктор

Level 6 Local Expert

Top-level specialists. The building is renovated and beautiful

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Вадик Гринюк

Level 12 Local Expert

Technology! The room has been refreshed, it's a good place, and most importantly it's modern.

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sadom6

Level 10 Local Expert

Polite and technically competent staff...they will prompt and explain...

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денис ф.

Level 3 Local Expert

1. It is impossible to reach the specified phone numbers. 2. There is no communication with the master to coordinate the time of the visit

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Виктор Гурский

Level 4 Local Expert

Very helpful staff.

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Sanja

Level 6 Local Expert

The Internet is disgusting.

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ira gavr

Level 4 Local Expert

There are often queues and the stench of sewage. After staying there for even 10 minutes, it feels like I was lapping up sewer fluid.

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ООО

Level 2 Local Expert

The organization is stupid. They post their phones online and on the site, but you can't get through to more than one. I understand that this is a show-off, like, look, do we also have phones or what?

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Денис Королько

Level 2 Local Expert

What's with the Wi-Fi?!!!!? The fourth day at home, after a business trip. There is no Internet, just no Internet. It loads every other time, there is nothing to look at or search for. It slows down terribly. I pay a lot of money a month. So three months ago they also called, if you pay extra, then the speed will be higher. The question is, where is your speed!!!!! And if you don't pay by the deadline, then they cut off and the fee drips into the minus. You won't miss it. And you don't see that the servers are not doing their job.

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Иосифовна Анна

Level 6 Local Expert

Thank you very much, it's very convenient.

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SEARHEISh

Level 8 Local Expert

I changed the modem in the service department: cozy interior, first impression: we have made SIGNIFICANT progress since 2020! The master works with the client directly: the problem with the equipment is solved quickly. BUT! it seems there are booklets advertising the product on shopbeltelecom, but they gave out a huawei modem without external antennas, there are no others... It's kind of sad... here would be suggestions to the consumer on signal amplification and so on. Some kind of showcase with various equipment for sale, there's a smart house, video cameras... yes, and advertising as in the pick-up points, for example, 21vek, with a test of equipment, and not an empty TV above the terminal.queues, WHERE IS the marketing? How can a consumer be interested in your store?

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Жукова Наталия

Level 5 Local Expert

Very expensive service. The quality of the connection is good, but the prices are not for me.

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Олег Грищеня

Level 8 Local Expert

Quickly and efficiently

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Катя Лопато

Level 17 Local Expert

Good organization

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Артур Жук

Level 4 Local Expert

When optics are already being conducted to the private sector, I hate them for the fact that there are simply no competitors in our city. And the very quality of the network leaves much to be desired...

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Иван Лобенков

Level 12 Local Expert

Class 👍👍👍

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Евгений Т.

Level 4 Local Expert

Excellent service!

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Александр Владимирович Петиков

Level 5 Local Expert

everything is OK.

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Никита Филон

Level 12 Local Expert

We quickly and without unnecessary questions changed the Internet tariff. There is Wi-Fi in the room.

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Анастасия М.

Level 5 Local Expert

The service is not bad. The only thing that is not very good: not all consultants know how to use a personal account.

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Юлия З.

Level 4 Local Expert

Everything is fast

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Дмитрий Радюль

Level 10 Local Expert

I don't want to use Beltelecom's services. It is expensive and the quality is low.

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Игорь К.

Level 5 Local Expert

Good service, nice people working

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Лилия Гоголадзе

Level 5 Local Expert

Everything is good and beautiful and the staff is good

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марина сонгина

Level 6 Local Expert

Everything is fine, but first of all, postal payments are not serviced, not apartment fees

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Суудер Генрих Андрусович

Level 5 Local Expert

friendly, most importantly, qualified staff.

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Анатолий Калашников

Level 14 Local Expert

As always... Slow maintenance. In terms of knowledge of Internet technologies, the staff is not trained.

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Сергей кожевников

Level 14 Local Expert

It takes a very long time to repair

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Лепешко Петр

Level 3 Local Expert

The electronic queue works like hell

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Гений

Level 11 Local Expert

Finally, you don't have to sit in line for 2 hours.All right

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Валентин Русак

Level 4 Local Expert

everything is OK

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Юрий Супрен

Level 4 Local Expert

Previously, 30 rubles were enough, but now more than 40. we will switch off.

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Beltelecom

53 reviews