Beltelecom, service point of the Minsk region

4.4

681 rating

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Елена Журавкина-Мул

Level 10 Local Expert

There are few people for maintenance, but the service time is very long. The atmosphere is cozy

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Алексей Пупкин

Level 8 Local Expert

There are 2 people in the queue, I am the third, the result is 40 minutes of waiting, I have not seen such a fuss with each visitor anywhere..

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Денис

Level 3 Local Expert

Long waiting time and maintenance. It is necessary to reserve time for more than an hour.

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Наталья

Level 8 Local Expert

There were questions about the cost of services. All issues were quickly resolved and helped to optimize costs

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Елизавета Лойко

Level 6 Local Expert

The staff is friendly, knowledgeable about their business and work. They will tell you everything, explain it. But, they took a girl without a ticket. When I started saying that there was a queue for coupons, the customers were told to take it, comparing me to a grandmother in the hospital - I would strangle

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Егор Яковлев

Level 6 Local Expert

Poor service. The services provided are of average quality. It is not realistic to get help from specialists by phone, as well as it is impossible to get through to the service center. They called for 4 days - the effect is zero.

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Вадим Х.

Level 4 Local Expert

The service speed is terrible, two specialists served five people for 1 hour:20 minutes.

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Антон и Ольга Качура

Level 10 Local Expert

Queues are like in clinics

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Мария

Level 9 Local Expert

The issue was resolved quickly.

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Сергей Ш.

Level 6 Local Expert

Polite staff. Office washing decoration. Convenient operation mode.

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Мария Светич

Level 9 Local Expert

It makes a lot of noise at night

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Наталья

Level 7 Local Expert

The employees are professionals. Everything was clearly explained, not forced to do too much

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Анастасия М.

Level 7 Local Expert

We were there on Saturday. The service is slow, there are a lot of people. Among the advantages: there is a TV, a toilet, there was a place for children to draw

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Сергей Захаревич

Level 13 Local Expert

It works well on Saturdays. But in general, workers are like workers. No better or worse than other organizations.

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Алексей Барсук

Level 6 Local Expert

Everything is at the proper level. Fast enough, professionally and politely.

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Максим

Level 19 Local Expert

Excellent fast service

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артем л.

Level 6 Local Expert

Everything is fast, clear and to the point. They even surprised me. Well done

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Владимир Леонов

Level 9 Local Expert

Finally, a normal staff has been formed, issues are being resolved

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Андрей Свириденко

Level 3 Local Expert

Thanks to the staff, we quickly changed the modem to the latest model without any questions. There are a lot of maintenance staff-there is no queue.

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Виктор

Level 8 Local Expert

Women are never in a hurry. In general, it is almost always necessary to stand, even if there seems to be no queue, with great patience

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Валентина Валькович

Level 8 Local Expert

I got into a time when there were no people.The service is good.One very big drawback is the connection for almost a month.I repeatedly had to call and ask WHEN.

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Михаил В.

Level 9 Local Expert

In general, everything is fine, I have not seen large queues for several visits. Electronic queue, as well as in all Beltelecom service centers. There is a water cooler

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Alexander Rutskij

Level 10 Local Expert

It takes a very long time to serve. On Saturday, we sat for 1.5 hours to change the charger to the modem.

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Жуковский П.

Level 3 Local Expert

SC as SC. + there is an electronic queue, it works on Saturdays

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Сергей Паша

Level 5 Local Expert

Quickly and efficiently

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Татьяна Милашевская

Level 8 Local Expert

On February 6, I receive a message via Viber that I am connected to the Family package 15, 3 in one, the Internet, the Hall and the phone in my account are 28 rubles and 48 kopecks,they moved without my consent to the TV Hall, as a result, the Internet and the phone are disconnected for non-payment, which was not enough to transfer 26p to a new contract Moreover, I did not give consent, I said I would think about it and call back, but beltelecom independently made a decision, now they are forcing me to pay another 26 rubles for the package, and, that money 28 rubles 48 kopecks WHERE?,I will not pay anything more,we managed to transfer them to the Hall,be able to correct your mistakes,and transfer to a new contract 28 p 48 cop or return to the old contracts, It's a shame to deceive a client,my signature should be under any contract,I did not sign anything, but,the words to the trial are not You'll sew it on

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илья молодой

Level 15 Local Expert

They work sooooo slowly, and this is not the first time (I sing what I see). Every time you run into a five-minute consultation, you will sit in a queue of three people for an hour...

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Виктория

Level 8 Local Expert

I arrived at the end of the working day, I was quickly and efficiently consulted and the discount on the tariff for the Minsk region was extended. Thanks

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Вячеслав Ахмеров

Level 8 Local Expert

There's no one, just a girl. He doesn't know anything.

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Дмитрий Радюк

Level 8 Local Expert

There is no alternative, but also the quality of the norms

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Виктор Абрамчик

Level 5 Local Expert

I like working at the Beltelecom service center. People are good-natured, sympathetic. The staff is polite.

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ИГОРЕШКА

Level 5 Local Expert

Politely. Quickly. No queue.

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Татьяна Евдокимович

Level 2 Local Expert

I've been trying to get through for a day, it's probably unrealistic.Problems with the Internet, it doesn't work, I can't connect to the network, what happened....I'm rebooting the modem, there's no reaction.

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Gae4ka =))

Level 14 Local Expert

6.12.2021 Visited the service center . It was necessary to replace the TV set - top box . The operator girl explained everything clearly, changed the console , answered all questions, and also changed the tariff plan with a discount. Wonderful impressions from visiting this place. Good luck to everyone 😉👍

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Александр Мигай

Level 9 Local Expert

Small service, serve only the area. With a queue of 5 people, I waited an hour.

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Татьяна

Level 4 Local Expert

Every time I visit this institution, I am surprised at the quality of service (in a bad way). It's a pity that there are no grades with a minus, I would put - 10. The electronic queue worked only once out of several visits. If you can't repair it either, what kind of high-speed Internet are you talking about? When my "live" turn finally came, the specialist barked: "Wait, I didn't call you"... ants are crawling on the floor, and naturally they crawled up to me and started crawling on my legs, barely took my legs away. But a highly profitable enterprise!!! We are happy for them!

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Игорь Иванов

Level 8 Local Expert

It's better to go to lunch. I turned off the service quickly and without unnecessary questions

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Алексей Антоненко

Level 9 Local Expert

Very polite staff

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Алексей К

Level 7 Local Expert

It's just a horror and not a service. There are 10 people in the queue, four workplaces and an administrator in the hall. Only one works. They say you don't like going to kolodishchi

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Виталий К.

Level 12 Local Expert

Everything is fine. We quickly resolved all the issues.

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Александр Вихревой

Level 12 Local Expert

It got a lot better after the update. The staff works quickly. It tells you a lot of things. Well done!

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Александр Карп

Level 5 Local Expert

Slow maintenance.

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Алексей б

Level 11 Local Expert

It's all very slow somehow

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Дмитрий И.

Level 4 Local Expert

I was extremely surprised by the lack of queues. Something has changed, the office has been made comfortable, but a little bit, in small things, there is still a rue

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Ольга Адамович

Level 7 Local Expert

All issues were resolved quickly and efficiently 👍

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rey009

Level 4 Local Expert

I liked everything very much, from the friendly staff to the informative content.

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Алена Статкевич

Level 3 Local Expert

We have been waiting for the activation of the service package for more than a month. There are no consoles, every week they are fed with promises that they will be. We would have already found and bought these consoles ourselves - just plug in something.

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Alexey Beskorovayniy

Level 6 Local Expert

Courteous staff, advised on all the issues that we had in terms of re-registration of equipment and Internet connection.

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Игорь Каптур

Level 4 Local Expert

Well done, all employees work quickly and efficiently

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Екатерина Китаева

Level 4 Local Expert

They work slowly

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Beltelecom, service point of the Minsk region

185 reviews