The speed of service leaves much to be desired, 2 people came to pick up the card in front of me (2 specialists worked), sat for 40 minutes, taking into account the fact that one person was released in 5 minutes and the specialist did not take a new client for a long time. Also, a couple of days before that, I also came 5 minutes before closing time and was refused service, allegedly they were already closed🤷🏼♂️🤷🏼♂️🤷🏼♂️ I took the card in the end in 2 minutes
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Сергей Бардышев
Level 10 Local Expert
December 23, 2023
Very convenient and fast, homely attitude, thank you 😁
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Алексей Кратович
Level 10 Local Expert
March 24, 2023
A neat bank office with normal staff.However, I would not call the service fast.
There is an ATM, a terminal for payment (including cash) and a terminal for depositing proceeds.
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Marina Vyazigina
Level 8 Local Expert
September 13, 2023
Good service, fast and convenient! Thanks!!!
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Елизавета Сергеевна
Level 6 Local Expert
June 30, 2022
There is one employee working. The second one is talking on the phone, on personal topics. The third one reviews one piece of paper for half an hour. Terrible service👎
You sit in line for an hour, although there are 2-3 people in the queue.
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Александр Парфентьев
Level 8 Local Expert
January 13, 2023
Your employees are working so slowly. Maybe change the workers.
I ask you to send me an answer by g.mail, about how you reacted to my appeal
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Виктор Гиль
Level 12 Local Expert
November 13, 2021
They called themselves, offering the service and recorded it at 15:20, but when they arrived, the terminal for issuing coupons was not working, there was a huge queue, the only employee in a slightly rude form said "I can't help you, do what you want." The call to the bank also did not give anything (literally, "Is there anything you can do/do in this situation?" - "we only provide consulting services, but we are "sincerely" sorry").
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kontroler84
Level 7 Local Expert
February 20, 2022
There is almost always a queue, I am glad that it is electronic. The staff is polite and friendly, and you can repay the loan and throw money and get a card.
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Оразгуль Ягмырова
Level 5 Local Expert
January 20, 2023
Super service explain in detail ,there is no queue
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Лучший
Level 4 Local Expert
July 22, 2020
I visited this office in the morning today (there was an urgent need to top up my account through the terminal), the working time is from ten in the morning - I arrived at thirty-five minutes past nine. Despite the open office and my request to go to a meeting and give the opportunity to use the terminal inside due to the urgent need to replenish the account (the external terminal did not work for a technical reason), I received a categorical refusal. They are right, but humanly speaking, an extremely unpleasant aftertaste remains. I had to leave and look for a terminal working near at that time.
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Дмитрий
Level 25 Local Expert
January 11, 2024
Convenient compartment
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Show business's response
Perfectionist
Level 13 Local Expert
February 12, 2021
There are always queues, everything is done for a long time. The card was issued for ~ 25 minutes (MTBank issues it in 7 minutes).
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Шнитовский Е.
Level 2 Local Expert
February 19, 2022
Only one employee works
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Рустам Ака
Level 9 Local Expert
May 2, 2021
I am a client of this bank, I like it very well.
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Глеб Заяц
Level 9 Local Expert
April 7, 2020
Pleasant service and maintenance, no queues, prompt work on reviewing applications.
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Антон Хорошкевич
Level 2 Local Expert
June 30, 2022
1 person is working
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Alia
Level 19 Local Expert
August 3, 2021
It's good that there is an electronic queue
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Вячеслав Беляк
Level 9 Local Expert
April 25, 2022
There's not enough room.
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Witalij Dabralowich
Level 7 Local Expert
January 27, 2020
There are always few people, there are no queues, there is an ATM with the ability to replenish the card account in cash.
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Дмитрий Леонтьев
Level 14 Local Expert
June 10, 2020
It's a good place and there are almost no queues. Quiet and peaceful.