The bank is good, the service is very polite. The consultant is very professional. The only inconvenience is the opening hours of the cash register.
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Алексей
Level 14 Local Expert
December 30, 2023
The bank is good (the queues are not large, the location is convenient, the specialists make a pleasant impression (both externally and with their professional literacy), the interest on deposits at the time of writing is the best in the city, the exchange rate is average, it is not difficult to take a loan). I have been a user of the bank's services for 8 years now. Always a positive impression of the visit.
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Александр Власов
Level 15 Local Expert
January 12
Irina is a wonderful employee who solves any issue that may arise. Thank you for your professionalism!
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Сергей Сыромятников
Level 3 Local Expert
April 8, 2024
Cultured, polite girls, Give full information about bank cards and a complete answer to other questions. Thank you so much. It is a pleasure to work with such a bank. The service is fast. A good bank.
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Максим Н.
Level 6 Local Expert
July 8, 2024
I left a request for a loan.They called back, discussed the details in a pleasant voice, and set a time.Arriving at the office 10 minutes before the time, I sat there for another half hour.
No one has found time for me.Thank you, you helped a lot)
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Ольга
Level 14 Local Expert
November 23, 2022
A good bank. The staff is very polite and incredibly patient. A cozy and stylish room.
Of course, they didn't give me a loan, but there was no residue left.
Most of all, I was surprised that the bank is refinancing its own loans.
Minus: the location on Yandex Maps is not specified correctly.
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Сергей Nivtil
Level 11 Local Expert
March 1, 2023
Five stars for the staff. Despite the fact that they work at the speed of sleepy flies, the competence is high!
The interior, the organization of workplaces, service areas - it's creepy! For customers, the waiting space is an ultra-small patch. And if you take into account that there is always a queue at the bank, it becomes clear that not everyone
has waited ... But the funniest thing is the seats for customers. They were apparently specially selected to be as uncomfortable as possible. Well, so that they don't stay in a slow queue, but go to Belinvest or Belarus... Next to it...
So: five stars is an advance...
the main message: put chairs in the waiting area. Simple, cheap, unpretentious chairs... Yes, even if there were benches made of planks...
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Анастасия М.
Level 4 Local Expert
May 15, 2023
The service is like in any bank. Polite specialists, the attitude towards customers is correspondingly pleasant. The waiting time depends on the number of visitors, but experts try to solve all issues quickly and I can say that in our case it is high quality.
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Виталий Гончаренко
Level 20 Local Expert
February 11, 2024
A good bank, with excellent service and a wide range of services for the public
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Evgeniy Kukushkin
Level 8 Local Expert
May 16, 2023
A convenient bank. An unusual beautiful interior. Nice design. Respectful communication of the staff. Unfortunately, I am not a customer of the bank, I came to exchange currency.
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Людмила Гайдукова
Level 8 Local Expert
January 29, 2024
The staff is polite, they explain everything clearly, offer all possible options.
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thuringen20
Level 9 Local Expert
December 15, 2022
Somehow, hackers (although I did not click on the left links), did not give my card details to anyone, money was debited from my account in Poland. How many times in my life have I had cards from different banks and Internet banking connected to them, I have never had such problems. The bank refused to refund the money, which is a violation, given that it is the bank's fault. And in the rejection letter they offer me to resume cooperation with their bank. I will never recommend it to anyone again!
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Вика Островская
Level 8 Local Expert
May 5, 2023
I was there once. The service is comfortable and fast enough. The consultant girl was ready to help at any moment)
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Елена Шестак
Level 9 Local Expert
April 22, 2024
Culturally and politely and most importantly quickly served
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Алексей Станиславович
Level 8 Local Expert
May 28, 2023
You are still shining with one star because of another branch, which has cast a shadow over the entire bank. I will definitely stop by and hope all five stars will light up in the review. Don't let me down.
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224305 Белоголовкина
Level 2 Local Expert
October 7, 2022
She was also inattentive when reviewing the contract, as a result - 1 basic for delay. Considering that there were pennies left to pay... Be careful! How many times I took out goods on credit-installments in different banks - the first time such an unpleasant story. For the bank: along with the SMS with the date of final repayment, it would be possible to remind about penalties!
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Анастасия Тарасевич
Level 12 Local Expert
January 19, 2023
A very good bank, competent, understanding staff, there are queues, but the service is fast, minus it was difficult to find the first time.
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Дмитрий Махальский
Level 11 Local Expert
April 19, 2023
A great bank, excellent service, everything is at the highest level. All banks should look up to this bank
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Валентина Ивченко
Level 7 Local Expert
July 18, 2024
A great bank. Good service.
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Наталья Григорович
Level 6 Local Expert
February 17, 2024
It is inconvenient inside, it is not maximally adapted for servicing individuals.
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Татьяна Абраменко
Level 10 Local Expert
May 28, 2022
I very rarely visit this institution, and I am unlikely to visit it...I will not go into details, but the bank's internal investments are aimed at boiling customers, and not at the inflow of both funds and citizens.My purely personal opinion, although the attraction is just,,killing,,
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Вася Александров
Level 5 Local Expert
September 14, 2024
My favorite BANK.
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Иришка
Level 6 Local Expert
February 11, 2024
They decide for themselves what to connect, and which service to secretly connect to the account
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Ecoergospace
Level 17 Local Expert
February 4, 2023
Everyone is an employee by himself, they don't say hello, there is no consultant at the reception, in short, a B2B office, not for people...
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Виталий Магеров
Level 9 Local Expert
February 18, 2023
Excellent service. It is cozy indoors. Well done.
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стас кекс
Level 3 Local Expert
June 5, 2022
The worst of the Vitebsk banks.they set the highest exchange rates when you arrive at the opening, their computer is frozen, then the Belarusian money has run out.there are a lot of people and all without masks.
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Георгий Гелаев
Level 4 Local Expert
July 3, 2022
Good staff, they advise. There is a cooler if you want to drink, and in the heat the air conditioning system saves you
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Кристина С.
Level 6 Local Expert
September 10, 2021
Fast and good service. Very pleasant impressions from visiting the department. There are no queues, everything is very organized
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Владимир Туров
Level 7 Local Expert
February 14, 2022
A very interesting bank, good consultants, they will always explain everything and chew it again and put it in memory
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Alexey Glot
Level 5 Local Expert
April 10, 2023
I liked everything: attention to the client, competence, minimum time!!!
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Жанна Мосиенко
Level 16 Local Expert
March 10, 2023
Good service, took out a loan , everything is fine
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Андрей Анистратов
Level 10 Local Expert
April 24, 2023
Everything is fine. Responsive staff, quick service.
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Andrew Skomorokhov
Level 10 Local Expert
July 6, 2022
It's pretty good for the current state of affairs, my wife has an account here.... normal.
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Yuliya A.
Level 13 Local Expert
October 6, 2021
My favorite bank, good staff will always prompt and explain everything
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Светлана Дубровская
Level 4 Local Expert
November 27, 2021
The first and last time I encountered this bank. Disgusting service and service .I will never recommend it to anyone!(
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Ира Толкач
Level 8 Local Expert
May 26, 2022
The room is cramped.
It is already unusual when people are trampling over their shoulders during registration.
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Evg620
Level 14 Local Expert
December 1, 2019
The area for working with individuals is equipped with luxurious chairs. Air conditioning is always on in summer. There is a cooler with water. Queues of a couple of people. There is an ATM and an information kiosk.
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Ольга Б.
Level 4 Local Expert
December 4, 2023
The best bank!
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Денис П
Level 10 Local Expert
December 30, 2022
A good bank. The staff is on top.
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Юрий Юпатов
Level 8 Local Expert
May 29, 2022
I stood in line for an hour, I did not accept the currency for exchange. The bills are "not the same" as they should be.
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Дмитрий Ермолович
Level 9 Local Expert
December 9, 2022
Politely, competently served
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Ангела
Level 16 Local Expert
June 2, 2021
The service is top-notch, everything is fast and clear.
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Ирина Солкина
Level 10 Local Expert
February 3, 2020
A spacious bank. The service is fast. There are almost no queues. The disadvantage is that parking is almost always occupied. It is convenient only for pedestrians.
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Федя Мишурный
Level 7 Local Expert
December 17, 2021
Sometimes I go for excellent service
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Сергей наумов
Level 8 Local Expert
April 19, 2022
It is focused more on legal entities
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Евгений Соколов
Level 15 Local Expert
September 15, 2021
A bank where all banking transactions can be carried out
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Александр Прищепов
Level 6 Local Expert
September 21, 2022
Excellent staff
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makc-korj
Level 3 Local Expert
August 10, 2019
The bank is open on Saturday, but come for an account statement on a weekday, one working specialist is not enough to perform this extremely complex operation.
The worst Internet banking application I've ever used.
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KIT
Level 8 Local Expert
February 3, 2020
Disgusting. There is always one cash register and regularly there is nothing else to do but wait in line for hours, although some services are automated, but they do not work.