I am writing a great review about using this service for 3 years. Initially, it seems that the service is really decent, however, I fixed the same phone there, first they changed the motherboard, a little later the display. The phone did not beat, did not fall, and nothing happened to it mechanically. And so, less than a year after replacing the motherboard with this service, the phone just stupidly went out when it was picked up and only unlocked. Well, this phone had been lying for a year, it was forgotten and hands no longer reached it. Now we decided to sell, because another one was bought a long time ago, but before the sale we decided to take it for diagnosis....And according to the diagnostic results, they said that the replacement of the processor (which is actually directly connected to the board, which they just touched). The question of the reasons is a strong physical impact (fall / blow, etc.). To the fact that you say that it really did not fall and that the reason is their poorly done work on the motherboard argument: it was changed 2 years ago, and it was covered immediately after the end of the warranty period))) as a result, the phone, which now costs 500 buns, needs to be repaired for 480)))
As a result, my advice to you based on 3 years of treatment: if you have the latest iPhone of new models, spare your nerves, time and most importantly your WALLET. Because this service cannot apparently cope with any complex repairs, in addition to replacing the battery.
I was extremely dissatisfied with the service, I will never turn to it myself in my life and I do not advise you.
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1
Елизавета К.
Level 5 Local Expert
August 26
Teach your managers how to handle customers. I've been with you 2 times before. Today I left a request on the website to be contacted via messenger, but in the end a girl called, I said that I had left a request for a messenger, and then I was not interested ... (since you even at the request of the client, you cannot contact)
she replied that she did not find me in tg ... I told her about Viber, she said she couldn't find it
Indeed, everyone finds it somehow, but she did not find it
And if you face the truth, I didn't even try.
Manager: firstly, she did not introduce herself, secondly, she did not apologize, thirdly, she could have calmly corrected this situation and offered to contact me in the messenger, and not me to look for her
And as a result, she hung up the phone. Customer orientation is super, I see you like to lose customers
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4
Андрей Шарко
Level 8 Local Expert
October 27
I have contacted this service twice. I had a positive experience both times. In the first case, all the information was transferred from the old iPhone to the new one. I managed to do it on my own by 50%. They didn't succeed on the first try, but they did it completely. No one demanded any additional payments. According to the price list. The second time, they warned that the application might not work as before. But everything ended well.