I am writing a great review about using this service for 3 years. Initially, it seems that the service is really decent, however, I fixed the same phone there, first they changed the motherboard, a little later the display. The phone did not beat, did not fall, and nothing happened to it mechanically. And so, less than a year after replacing the motherboard with this service, the phone just stupidly went out when it was picked up and only unlocked. Well, this phone had been lying for a year, it was forgotten and hands no longer reached it. Now we decided to sell, because another one was bought a long time ago, but before the sale we decided to take it for diagnosis....And according to the diagnostic results, they said that the replacement of the processor (which is actually directly connected to the board, which they just touched). The question of the reasons is a strong physical impact (fall / blow, etc.). To the fact that you say that it really did not fall and that the reason is their poorly done work on the motherboard argument: it was changed 2 years ago, and it was covered immediately after the end of the warranty period))) as a result, the phone, which now costs 500 buns, needs to be repaired for 480)))
As a result, my advice to you based on 3 years of treatment: if you have the latest iPhone of new models, spare your nerves, time and most importantly your WALLET. Because this service cannot apparently cope with any complex repairs, in addition to replacing the battery.
I was extremely dissatisfied with the service, I will never turn to it myself in my life and I do not advise you.
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Елизавета К.
Level 5 Local Expert
August 26, 2024
Teach your managers how to handle customers. I've been with you 2 times before. Today I left a request on the website to be contacted via messenger, but in the end a girl called, I said that I had left a request for a messenger, and then I was not interested ... (since you even at the request of the client, you cannot contact)
she replied that she did not find me in tg ... I told her about Viber, she said she couldn't find it
Indeed, everyone finds it somehow, but she did not find it
And if you face the truth, I didn't even try.
Manager: firstly, she did not introduce herself, secondly, she did not apologize, thirdly, she could have calmly corrected this situation and offered to contact me in the messenger, and not me to look for her
And as a result, she hung up the phone. Customer orientation is super, I see you like to lose customers
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Андрей Шарко
Level 8 Local Expert
October 27, 2024
I have contacted this service twice. I had a positive experience both times. In the first case, all the information was transferred from the old iPhone to the new one. I managed to do it on my own by 50%. They didn't succeed on the first try, but they did it completely. No one demanded any additional payments. According to the price list. The second time, they warned that the application might not work as before. But everything ended well.
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Матвей Каранкевич
Level 2 Local Expert
July 8, 2024
A good service center. Employees are interested in their work. The problem of the device was quickly, clearly and concisely explained, and all problems were fixed on the same day. Special thanks to the employee Daria, a very responsive girl!
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Иван Ковалевский
Level 3 Local Expert
April 3, 2024
I was very pleasantly surprised by this service center. Polite staff, competently and clearly explained my problem, offered solutions. As a result, I agreed to a more expensive repair, but of a higher quality. Thanks to the staff, I will recommend you!
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Таня Аккерманова
Level 2 Local Expert
October 29, 2024
terrible service, the matrix was not replaced, after the button stopped working (it was in excellent condition before the repair). after asking the girl "pretended that the button was working", returning to them with the reason that the button was not working, the girl said "oh, I don't know", I don't recommend it to anyone
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Лиза
Level 2 Local Expert
April 3, 2024
I handled the problem on my iPhone. The repair was done quickly and efficiently, the phone works like new! I was very satisfied with the service at this service center and will recommend it to friends and acquaintances. Thanks for the great job!
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Екатерина Иокша
Level 3 Local Expert
December 13, 2023
Excellent workshop, high-quality service and customer service
I would like to express special gratitude to the employee Ilya, who helped to sort out the laptop issue as soon as possible and clearly explained what the problem was.
I definitely recommend it
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Сергей
Level 4 Local Expert
December 29, 2023
I highly recommend this organization.
I applied to replace the glass with an iPhone 11. They promised to glue it professionally, they said only a specialist would notice the replacement.
The screen was re-glued and returned by courier the next evening, as a result, there were stains on the screen and the lower part of the screen was poorly glued (when pressed, it bounced a few millimeters). I had to go back to return.
The next day they call back, they say:
- yes, the glass was really not glued, we will glue it! and the stains are probably from the installation, we will glue a protective glass to you and they will disappear.
This was said by EXPERTS in their field, obviously knowing their joint!
As a result, after these procedures with glued glass, the sensor stopped working correctly, and in the place where the screen was glued, it protrudes by several millimeters, it is very noticeable in the case.
What was I told :
This is not the original glass and it is thicker in this place, if you want the original one, you need to order it costs 500 rubles, which NO ONE initially told me and that the sensor would work correctly, too, no one said!
Draw your own conclusions. This is how professionals work in their field 👍
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Tama tama
Level 10 Local Expert
May 23, 2024
A quick replacement of the screen on the iPhone was needed, options were offered at adequate prices, replacement in less than an hour. Nice guys, the color rendering quality is excellent.
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Фёдор М.
Level 4 Local Expert
February 13, 2024
I gave them to change the glass in the phone. In response, they gave me a phone with a stripe in the middle of the glass. When asked to change it, they replied once again that the technology was followed on their part, it was glass from the factory, they pasted a film as compensation)
I sincerely do not wish the owner to hear from the restaurant that the cooking technology has been observed, it's just rotten meat from the meat processing plant, it may differ from fresh, and as compensation, tea from a bag at the expense of the institution)
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Даша Сойка
Level 2 Local Expert
April 3, 2024
I have repeatedly contacted the service, there is always a very pleasant impression. Many thanks to the service specialists for their professionalism and friendly attitude
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Владислав А.
Level 3 Local Expert
October 21, 2023
I do not advise you to contact, divorce, the sensor stopped working (presumably due to moisture), during disassembly they said that everything was very bad inside and the screen was only for replacement, and when it was removed, stripes went over it. I paid for preventive cleaning after water ingress (80 rubles). They offered to buy the phone, but we refused. A couple of days later I found a workshop where replacing the screen is much cheaper. During disassembly, it turned out that in beprime, when the screen was removed, the FaceID loop was torn and the inside of the matrix was scratched. Factory seals did not indicate the presence of water inside, although when calling from beprime they said that everything was bad inside. In the new workshop, they said that it was possible to simply re-glue the sensor, and everything would work, but beprime did not think so and also finished it off to the end, leaving only the option of replacing the whole module. As a result, as I understood, it was profitable for be prime to buy a phone for 300 rubles, which did not get water.
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Светлана Си
Level 3 Local Expert
August 17, 2023
The most useless waste of time is to look for a better workshop than BePrime. I have been applying for three years, the team keeps a high standard of service and respect for the client.
They will treat your technique here as personal - carefully, tactfully, offer options and always help.
The prices are reasonable, the delivery is very conveniently thought out, a replacement option.
Everything is concrete, clear, honest, dynamic.
I sincerely recommend it.
Guys, thanks for the work, you are the best!
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Vadiwad
Level 4 Local Expert
July 19, 2024
We were looking for a center with affordable prices to replace the battery without soldering the controller. They came in the afternoon, said an hour and a half, although the site says from 20 minutes to 1 hour. A little longer, but cheaper than in others. But an hour and a half passes, I call, he says that the phone is lying disassembled on the engineer's desk – I'm not surprised, because we saw this engineer on a long smoke break. As a result, we haven't received the phone yet after 2 hours.
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Александр Шевченко
Level 5 Local Expert
August 28, 2023
Now I will only contact you here with any repairs. Before them, I gave the Apple officials to tape the screen in the Iphone 12 pro. But they severely screwed up the screen for me: they damaged the layer between the wheelbarrow and the glass, they did not offer an optimal solution to the problem. I took it from the officials and brought it to BePrime. Upon acceptance, I was impressed by the competent consultation. And as a result, my problem with the screen was solved in the best possible way. I was extremely pleased. Now I will only apply here. They solve problems efficiently with high-quality original components for a reasonable cost.
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Елена Бузыкина
Level 2 Local Expert
July 22, 2023
Excellent service, my phone was resuscitated twice!! The guys are very polite, the prices are very reasonable, the quality of the service and the approach to the client is excellent!!! Thank you very much and prosperity!!!
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Вероника Петровская
Level 2 Local Expert
December 16, 2024
I fixed the phone several times, everything was done in the highest class!! thank you very much
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Elena S.
Level 4 Local Expert
March 26, 2024
👎👎👎just terrible service!
They came to change the screen on the phone, told me to wait a couple of hours, and eventually forced me to wait as long as 5!😤
And they gave it away in glue and with elastic bands wound on the phone. Appreciate your time and don't come!
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Виктория Волобуева
Level 4 Local Expert
July 28, 2023
The service is complete bullshit, you can immediately see that the reviews are screwed up.
I gave the tablet for repair, the next day they called and said that they did not know what the cause of the breakdown was and asked to pick it up (an alleged breakdown was announced, which was not confirmed, the repair of which would cost 80 rubles).
I sent it to another service, which identified the problem after 15 minutes. (By the way, in this service they would have charged 65 rubles for the previously announced breakdown.)
Therefore, I can safely say that the prices are higher than in another service, they did not show themselves in any way, the reviews were screwed up. I do not recommend it!
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Максим Козловский
Level 14 Local Expert
April 15, 2024
Good afternoon. I don't understand why you need to specify additional communication channels if they don't work? I filled out a feedback form in which I indicated my wife's phone number, since I am at work. It was indicated that we will call you back within 5 minutes. Good. It's been 10, 20, 40 minutes. An hour and a half has passed. I got free and found out that no one called back (((.... I called myself - I asked why they didn't answer on the feedback form -the answer is brilliant!!! 100%% - and everyone is calling us!!! 😂😂😂😂 how do I know who is calling you and how, it doesn't matter to me))) don't make such feedback forms if they don't work for you.... I filled it out from others, already out of sporting interest - they called back in 1 minute. Remove the let's call you back label - this service does not apply to you
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Boss -
Level 22 Local Expert
September 17, 2024
A fairly high-quality service for repairing Apple equipment
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Алеся К.
Level 7 Local Expert
September 20, 2023
Good evening 🥰 I want to say a big thank you to manager Pavel ☺️ For his excellent knowledge of iPhones and prompt help 😇 Thank you
Alesya Koblyakova.
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Алексей Трушанов
Level 7 Local Expert
December 13, 2023
I dealt with the problem of a broken front and rear glass on the Iphone 11 pro, agreed for a certain time (offered a replacement phone), took the phone I made in the evening. There were no problems with handling and repair, the price is more than adequate. Conclusion - I recommend it as a good workshop.
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Тайный санта
Level 5 Local Expert
July 5, 2023
excellent service, I applied to replace the display (module) with an iPhone 11 pro-we did everything quickly and efficiently. Prices are on the list of the lowest in Minsk. The phone was returned by courier, the payment was accepted as it was convenient for me-they left a receipt and a guarantee. I recommend it to everyone!
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Катерина Петрушкина
Level 4 Local Expert
October 12, 2023
Thank you very much to this service. I had a problem that after charging the phone just turned off and did not give any signs of life, no matter what I did. The service did it for 1 minute, and they didn't even take any payment because the case was very easy (just some kind of glitch happened) thank you very much!
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Григорий Лукашевич
Level 2 Local Expert
April 10, 2024
They gave the phone to replace the module.As a result, the battery was changed, the phone does not hold a charge at all and two black spots appeared on the screen that they installed.I do not recommend it very much
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Никита Мазаник
Level 3 Local Expert
December 11, 2022
I chose this service center because there were the most positive and numerous reviews. I addressed the problem of replacing the battery. In order not to paint for a long time, the result is:
- after a week, the battery came off. I had to go to the center again so that the phone could be disassembled for re-gluing.
- when I first visited the service, I overheard one of the customers complaining that after replacing ONLY the battery, problems with the display began... The same thing happened to me, to which they replied that they were not to blame for this, but that I had not noticed it for half a year of operation and that I had a Chinese screen :)
- I put a new original reinforced battery. As a result, it worked exactly like a shrunken Chinese battery.
- and the most juice - IP protection was not glued, as a result of which, from a not serious fall (the phone was a good, expensive shockproof case), the screen broke, the protective glass without a single crack and chip, and the display, unfortunately, came to a complete end of the working career
I HIGHLY DO NOT RECOMMEND THIS SERVICE CENTER
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Костя Пустельников
Level 3 Local Expert
August 31, 2023
+rep, I didn't understand what was happening with the firmware, I waited a month for the earphones, in the end nothing came up, I came here, a nice young man made me headphones in 0 seconds, because I just don't need to do self-repair equipment, but just take it to BePrime, thank you!
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Enriko P.
Level 2 Local Expert
May 7, 2024
We did everything quickly and efficiently, good service, pleased
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Наташа Н.
Level 3 Local Expert
April 15, 2023
The display was replaced with an iPhone 12 , a friendly young man explained everything in detail , they did everything quickly , I didn 't even have time to finish my coffee , I'm very happy !
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Ангелина Р.
Level 2 Local Expert
June 30, 2022
I turned to this service with my iPhone 7 when the charge began to run away too fast. I literally couldn't leave the house because my phone was losing charge very quickly. even when you don't use it and it just lies there :(
I've already screwed myself up, I thought that's it, I'll have to buy a new one, and so on. I was afraid to apply for repairs, because I had a bad experience in the past (not in this company!): after replacing the battery, the phone worked for a week and turned off forever. but when I finally despaired, I came across the be prime website. I was interested in the design, everything was done beautifully and neatly, and I also liked the test :)
as for the repair, everything was done very neatly and quickly! the guys were in touch and described the whole problem after the diagnosis. I didn't even have time to miss the phone, as he was in my arms. they told me what caused the malfunction and gave me a cable 🥺🥺🥺 I was very pleased! thank you very much. I am very glad that I found you and turned to you.
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Вадим Усов
Level 5 Local Expert
January 17, 2024
The screen in the iPhone was replaced, and a protective glass was pasted on. There are no errors on the smartphone. Everything is done efficiently
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Анна Грушевская
Level 3 Local Expert
September 3, 2022
The monitor display in the Macbook air 2019 was replaced (the matrix burst from the fall), the courier himself arrived and took the mac, a day later everything was ready, the mac was working, the screen was as good as new, thanks to the guys. I chose the service for a long time, in one the price was called twice as high as here, in the other it was not available and it is unknown when it will be, some did not respond at all. I will continue to contact you here
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Mishka Kholenkov
Level 2 Local Expert
July 13, 2022
Excellent service, I changed the screen module to xiaomi redmi 9T, brought it in the morning and took it away in the evening, the prices are reasonable, they give competent advice on the question of interest, there is a good cafe nearby, if you need to wait until a small repair of the phone is underway.
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Артём Ш.
Level 3 Local Expert
February 3, 2022
Thanks to this service for a quick and high-quality repair. I should have written a review last summer, but I kept forgetting. I brought the iPhone X white - it didn't turn on, it was hanging on the wire. There are already 100,500 thoughts in my head that repairs will be very expensive. The guys were able to revive my phone for a reasonable price in 3 days. There was a soldering of the controller, the work is subtle. But the bottom line is that in other services, and there were 5 of them before them. Everyone climbed there and no one could figure out the reason, although they shouted that professionals would make any phone. And these guys are great. I liked. I will definitely bring them another phone for repair.
I also forgot to write that, among other things, they cleaned the camera windows from dust, which somehow miraculously got from other servers. That's it.
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Елена Мягкова
Level 5 Local Expert
July 28, 2022
Thank you very much! The battery was replaced in just 15-20 minutes. It works fine, the charge lasts more than a day. I think it will "accelerate". The master is wonderful! The price/quality is the best! I recommend it to everyone
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Илья Алёшин
Level 9 Local Expert
July 7, 2022
Thanks to this service for a quick and high-quality repair. I brought the iPhone 13 pro - the display was broken after the fall. The guys replaced everything in 1 hour for an adequate price. Well done guys. I liked.
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Вадим Наруцкий
Level 3 Local Expert
October 11, 2023
Replaced the battery in the phone, the flight is normal. Professionals in their field! I recommend it!
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Novak A.
Level 4 Local Expert
June 26, 2024
I filled the macbook with coffee in the morning, in the middle of the day I already picked it up after cleaning
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Александр Ольгомец
Level 3 Local Expert
February 22, 2024
We completed all the work within the previously agreed period. Clearly, without pathos.
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Мария Когнитевич
Level 6 Local Expert
April 23, 2023
Unwillingly washed my iPhone 13 pro max)
I thought that it was already possible to say goodbye to him.
The guys brought him back to life somehow, for which I am very grateful;)
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Смелая Валентина
Level 8 Local Expert
November 12, 2023
The repair was done quickly, efficiently and with respect! thank you!
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Огнезвёзд
Level 5 Local Expert
August 31, 2024
Just a good center.
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Pozitiv4ik
Level 2 Local Expert
January 3, 2022
Well, to be honest, I'm shocked by this service. By the way, the phone was given 2 weeks ago. Phone: iPhone 10. I handed over the phone so that it could be cleaned from the dust that had accumulated in the phone. The specific problem was that there was dust under the camera, there was a bad sound when shooting video and the volume up button was pressed badly. The fact that I would arrive was agreed upon approximately 5 hours before arrival. They said on the phone that everything would be done in about 30 minutes and would cost 30 rubles. I came to the service and explained the whole situation in more detail. They immediately began to ask if it had been repaired somewhere, etc. They immediately said that I was missing TrueTone. It's not clear why they told me this if I came to clean my phone. Initially, I was going to stay at their office, but later I had to leave. No one met the promised 30 minutes. I left my phone number and left. 1.5 hours later, a phone call arrives and the divorce begins: your phone is a Chinese ref, everything has been changed, etc. Again, what difference does it make if I came to clean my phone? Then they asked who and when the iPhone was bought. Regarding the button, they said that when the phone was disassembled, the masters forgot to put a bracket on the button and now it does not work well (other masters forgot). They offered to put it on for 20 rubles, which I agreed to. Then they began to overwrite that it was necessary to change the microphone cable that goes to the main camera. They said that they would replace it and if the problem did not go away, then they would not have to pay. I refused this and agreed only to the bracket. They said to wait for about another hour. I arrived a little earlier and the phone was ready. BUT: as soon as I pick up the phone and turn it upside down with the camera, it turns out that in 3 hours they did not even clean the phone from dust. The answer to this question just killed: - We considered that it is not advisable, because it is necessary to change the module. That is, initially I came to clean the phone from dust, but instead of doing the specified work, they did not clean it and counted the repair of the phone for a large amount. After that, I got angry and they offered not to pay for the bracket that was installed. Bottom line: they are trying to deceive you as much as possible, saying that your phone was rebuilt by the Chinese, and after all, you will not check it. I hope this review will help you with the choice of service
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Олег М.
Level 4 Local Expert
February 19, 2022
A great place, accepted as a native!) We interviewed everything, recorded everything, quickly, and most importantly, we fixed the phone efficiently! In any case, I will contact you here with the equipment! I advise everyone
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Тимофей Пузенков
Level 4 Local Expert
October 11, 2021
If you want to kill a lot of time, money, earn hemorrhoids and nerves, then you are at the right place. The service is very low-skilled. Only screens can be changed. Imagine such a situation, you repair the phone for half the price of the phone itself, it dies, you bring it under warranty. You are told that your battery has shorted out there, this is your button, and so on. In fact, there is no guarantee in this service. That's what they told me. I think, okay, I'll at least go get my brick. That's it, I took it, I come home, I look. They also remove your original spare parts from the bricks. I'm calling, oh, it's our master who forgot to put the camera back, oh, oh, oh. There's no point in shooting a camera there. It is necessary to additionally remove 4 screws. If I hadn't called, they would have kept it. This is already theft, guys, you need to be bored by the courts, allegedly you have problems with the bank and you cannot connect the terminal for card payment. So in the end they didn't give me my camera with a bent train at all. The prices are very high, there are no guarantees. No one offered a replacement phone. I waited 2 weeks for an "urgent" repair. 1 out of 5 is very overpriced. Think for yourself. I'm sure most of the reviews are screwed up here. And don't unsubscribe to me here, like it's not our fault, it's your phone. As a result, he brought a work phone with nfc, took it away almost dead without nfc. No one said a word to me before the repair, after the repair, that there would be no NSF, but that's still okay. The master lomaster was not convinced that the device was working correctly. When I took him away, he was lagging all over, this is a sure step towards the fact that some kind of power supply chain is in the short circuit. They fix the phones, but they can't get the alarm system from above. Judge for yourself)
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Григорий Ролевич
Level 4 Local Expert
July 28, 2022
Thank you very much for your work!
The employees treated my problem with understanding, and very quickly solved my warranty case without any excuses, questions or other fictitious reasons.
I would also like to note the responsiveness of employees and the prices of services.
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Валерия Изобова
Level 3 Local Expert
April 13, 2023
Excellent service! We quickly and efficiently changed the screen on the phone!
Before that, I used the battery. Everything works, there are no comments! 🔥🔥🔥
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Евгений Удовин
Level 3 Local Expert
October 6, 2022
I applied to this service with the replacement of the battery for iPhone 7. The work was done quickly and efficiently. A polite employee . I recommend it!