Beprime
143 reviews
February 22
Good afternoon. I would like to express my gratitude to the Biprime service once again. The staff is really interested in fixing the equipment, they act promptly and work for quality. I filled my Mac computer with water, cleaned and repaired it in a day. Throughout the repair, we kept in touch and talked about how things were going with the repair of the device. 10/10 maintenance and repair! I advise everyone.
See original · Русский
2
2
January 21
In short: I paid for the replacement of the display with an origa, and they supplied a defective copy (they told me about the copy later), and they also supplied the cheapest Chinese glass (I found out this in another service)
In detail:
iPhone XR
Just terrible service! I rarely write reviews, and even negative ones. But the situation is just surreal. I applied for a complete replacement of the screen with the original one (display, glass, etc.)
Everything was set up, everything seemed to be fine at first. The next day I realized that the frames had become much thicker and it turns out there is a stain. I complained, they said we would change it another day and tried to tell me that such a framework was due to some kind of revision, although another service denied this and said it was just cheap China.
I came to their trail. a day later, he demanded a refund for improper quality. The service was refused due to an autopsy in another location.
I agree, my joint. But I demanded a refund not because of the guarantee, but because of the provision of a service other than the agreed one. (It was the ORIGINAL that was required, CHINA supplied)
Below is a photo of the defects. I put an old display on the phone (to compare the frames)
P.S. If it were possible to put less than one star, I would put -10
See original · Русский
2
3
February 4
We contacted this service to fix the iPhone. We did everything as quickly as possible, chewed through all the subtleties of the problem and offered several repair options. The experience is definitely positive. Special thanks to Master Svyatoslav, who was always in touch and who did his job wonderfully.
See original · Русский
2
2
January 6
On 6.01.2025, I brought my iPhone for repair to replace the battery. when communicating with the engineer, the repair time with the replacement of the controller was 3 hours. after this time, I returned to pick up the phone, but it was not ready, to which I was told that the repair time was increased by 1 hour. I went home and told them that they should bring my phone home in such a situation. They agreed to this, but after another 2 hours, no one called. I dialed them and asked where my phone was , to which the girl said in a haughty voice that they were sending it by courier now , although they did not know the address .
the service's attitude to customers is not much worse, communication is the same, the quality of service is not even 1 percent. Piggish attitude . The 21st century is in the yard , and they can 't call and say that repairs are delayed !
I don 't advise anyone to go there !
See original · Русский
2
October 27, 2024
I have contacted this service twice. I had a positive experience both times. In the first case, all the information was transferred from the old iPhone to the new one. I managed to do it on my own by 50%. They didn't succeed on the first try, but they did it completely. No one demanded any additional payments. According to the price list. The second time, they warned that the application might not work as before. But everything ended well.
See original · Русский
1
2
January 28
There was a "disaster" with Apple TV, and after calling a dozen different companies in Minsk, where the repair of these "apple" consoles was listed, and everywhere the answer was "no, we are not repairing" there was no hope... And so, completely desperate, they called BePrime (by the way, there was no mention in the portfolio that Apple TV consoles were being repaired) - but then they listened, clarified and said - bring it. They made a diagnosis and called back to confirm the repair. They repaired it and also gave a guarantee for their work for 4 months. Thanks!
Will we recommend you to apply? Yes.
See original · Русский
2
2
April 6
Great service with great guys who have great smooth hands)))I would especially like to mention the master Svyatoslav Igorevich, an obligatory, responsible and punctual young man☝️🤝
See original · Русский
April 8
The iPhone 14 promax hit me very hard. There was no hope, but they were able to revive him. The amount was not cheap, but the phone worked for almost a year, after which it was sold :) I recently brought a MacBook to replace the keyboard and battery - everything is fine, not as fast as I would like, but for me quality is more important than speed. Thanks
See original · Русский
February 9
Good service. It's not the first time I've applied. Polite staff, they do it efficiently and in the shortest possible time. Feel free to contact us.
See original · Русский
1
2
February 19
Thanks to the company. We were greeted kindly. The problem with the phone was solved promptly and for reasonable money.A replacement phone was offered for the duration of the repair. 6
See original · Русский
1
2
August 27, 2024
I am writing a great review about using this service for 3 years. Initially, it seems that the service is really decent, however, I fixed the same phone there, first they changed the motherboard, a little later the display. The phone did not beat, did not fall, and nothing happened to it mechanically. And so, less than a year after replacing the motherboard with this service, the phone just stupidly went out when it was picked up and only unlocked. Well, this phone had been lying for a year, it was forgotten and hands no longer reached it. Now we decided to sell, because another one was bought a long time ago, but before the sale we decided to take it for diagnosis....And according to the diagnostic results, they said that the replacement of the processor (which is actually directly connected to the board, which they just touched). The question of the reasons is a strong physical impact (fall / blow, etc.). To the fact that you say that it really did not fall and that the reason is their poorly done work on the motherboard argument: it was changed 2 years ago, and it was covered immediately after the end of the warranty period))) as a result, the phone, which now costs 500 buns, needs to be repaired for 480)))
As a result, my advice to you based on 3 years of treatment: if you have the latest iPhone of new models, spare your nerves, time and most importantly your WALLET. Because this service cannot apparently cope with any complex repairs, in addition to replacing the battery.
I was extremely dissatisfied with the service, I will never turn to it myself in my life and I do not advise you.
See original · Русский
3
1
April 18
The work was done efficiently and quickly enough, and we also got into the payment situation. They do it cheaply and quite efficiently, I advise everyone!
See original · Русский
October 29, 2024
terrible service, the matrix was not replaced, after the button stopped working (it was in excellent condition before the repair). after asking the girl "pretended that the button was working", returning to them with the reason that the button was not working, the girl said "oh, I don't know", I don't recommend it to anyone
See original · Русский
3
2
April 8
Many thanks for the promptness and quality of service. The problem has been solved. The screen was replaced. Three options were suggested, depending on the possibilities.
See original · Русский
August 26, 2024
Teach your managers how to handle customers. I've been with you 2 times before. Today I left a request on the website to be contacted via messenger, but in the end a girl called, I said that I had left a request for a messenger, and then I was not interested ... (since you even at the request of the client, you cannot contact)
she replied that she did not find me in tg ... I told her about Viber, she said she couldn't find it
Indeed, everyone finds it somehow, but she did not find it
And if you face the truth, I didn't even try.
Manager: firstly, she did not introduce herself, secondly, she did not apologize, thirdly, she could have calmly corrected this situation and offered to contact me in the messenger, and not me to look for her
And as a result, she hung up the phone. Customer orientation is super, I see you like to lose customers
See original · Русский
7
3
February 25
Excellent workshop, the craftsmen subdued the iphone quickly and efficiently. A good guarantee. I recommend
See original · Русский
1
2
April 3, 2024
I was very pleasantly surprised by this service center. Polite staff, competently and clearly explained my problem, offered solutions. As a result, I agreed to a more expensive repair, but of a higher quality. Thanks to the staff, I will recommend you!
See original · Русский
1
3
April 12
A service in the truest sense of the word. From acceptance and repair to delivery. As cultured, polite and understandable as possible. I recommend
See original · Русский
March 1
I don't know who writes negative reviews, the guys do a good job, everything is done quickly, the manager is good
See original · Русский
1
July 8, 2024
A good service center. Employees are interested in their work. The problem of the device was quickly, clearly and concisely explained, and all problems were fixed on the same day. Special thanks to the employee Daria, a very responsive girl!
See original · Русский
1
2
March 1
Quickly, efficiently, and were satisfied. Now it's only here for the repair of equipment.
See original · Русский
1
April 3, 2024
I handled the problem on my iPhone. The repair was done quickly and efficiently, the phone works like new! I was very satisfied with the service at this service center and will recommend it to friends and acquaintances. Thanks for the great job!
See original · Русский
1
2
December 13, 2023
Excellent workshop, high-quality service and customer service
I would like to express special gratitude to the employee Ilya, who helped to sort out the laptop issue as soon as possible and clearly explained what the problem was.
I definitely recommend it
See original · Русский
3
December 29, 2023
I highly recommend this organization.
I applied to replace the glass with an iPhone 11. They promised to glue it professionally, they said only a specialist would notice the replacement.
The screen was re-glued and returned by courier the next evening, as a result, there were stains on the screen and the lower part of the screen was poorly glued (when pressed, it bounced a few millimeters). I had to go back to return.
The next day they call back, they say:
- yes, the glass was really not glued, we will glue it! and the stains are probably from the installation, we will glue a protective glass to you and they will disappear.
This was said by EXPERTS in their field, obviously knowing their joint!
As a result, after these procedures with glued glass, the sensor stopped working correctly, and in the place where the screen was glued, it protrudes by several millimeters, it is very noticeable in the case.
What was I told :
This is not the original glass and it is thicker in this place, if you want the original one, you need to order it costs 500 rubles, which NO ONE initially told me and that the sensor would work correctly, too, no one said!
Draw your own conclusions. This is how professionals work in their field 👍
See original · Русский
8
1
April 8
the guys did the job quickly and efficiently. It's worth the money and time, I advise everyone.
See original · Русский
May 23, 2024
A quick replacement of the screen on the iPhone was needed, options were offered at adequate prices, replacement in less than an hour. Nice guys, the color rendering quality is excellent.
See original · Русский
1
2
February 13, 2024
I gave them to change the glass in the phone. In response, they gave me a phone with a stripe in the middle of the glass. When asked to change it, they replied once again that the technology was followed on their part, it was glass from the factory, they pasted a film as compensation)
I sincerely do not wish the owner to hear from the restaurant that the cooking technology has been observed, it's just rotten meat from the meat processing plant, it may differ from fresh, and as compensation, tea from a bag at the expense of the institution)
See original · Русский
6
April 3, 2024
I have repeatedly contacted the service, there is always a very pleasant impression. Many thanks to the service specialists for their professionalism and friendly attitude
See original · Русский
1
2
December 16, 2024
I fixed the phone several times, everything was done in the highest class!! thank you very much
See original · Русский
1
October 21, 2023
I do not advise you to contact, divorce, the sensor stopped working (presumably due to moisture), during disassembly they said that everything was very bad inside and the screen was only for replacement, and when it was removed, stripes went over it. I paid for preventive cleaning after water ingress (80 rubles). They offered to buy the phone, but we refused. A couple of days later I found a workshop where replacing the screen is much cheaper. During disassembly, it turned out that in beprime, when the screen was removed, the FaceID loop was torn and the inside of the matrix was scratched. Factory seals did not indicate the presence of water inside, although when calling from beprime they said that everything was bad inside. In the new workshop, they said that it was possible to simply re-glue the sensor, and everything would work, but beprime did not think so and also finished it off to the end, leaving only the option of replacing the whole module. As a result, as I understood, it was profitable for be prime to buy a phone for 300 rubles, which did not get water.
See original · Русский
6
3
August 17, 2023
The most useless waste of time is to look for a better workshop than BePrime. I have been applying for three years, the team keeps a high standard of service and respect for the client.
They will treat your technique here as personal - carefully, tactfully, offer options and always help.
The prices are reasonable, the delivery is very conveniently thought out, a replacement option.
Everything is concrete, clear, honest, dynamic.
I sincerely recommend it.
Guys, thanks for the work, you are the best!
See original · Русский
3
1
August 28, 2023
Now I will only contact you here with any repairs. Before them, I gave the Apple officials to tape the screen in the Iphone 12 pro. But they severely screwed up the screen for me: they damaged the layer between the wheelbarrow and the glass, they did not offer an optimal solution to the problem. I took it from the officials and brought it to BePrime. Upon acceptance, I was impressed by the competent consultation. And as a result, my problem with the screen was solved in the best possible way. I was extremely pleased. Now I will only apply here. They solve problems efficiently with high-quality original components for a reasonable cost.
See original · Русский
2
2
March 29
I handed over my phone with a screen problem, as a result, the replacement occurred, but with a defect, I do not recommend it.
See original · Русский
July 22, 2023
Excellent service, my phone was resuscitated twice!! The guys are very polite, the prices are very reasonable, the quality of the service and the approach to the client is excellent!!! Thank you very much and prosperity!!!
See original · Русский
2
2
July 28, 2023
The service is complete bullshit, you can immediately see that the reviews are screwed up.
I gave the tablet for repair, the next day they called and said that they did not know what the cause of the breakdown was and asked to pick it up (an alleged breakdown was announced, which was not confirmed, the repair of which would cost 80 rubles).
I sent it to another service, which identified the problem after 15 minutes. (By the way, in this service they would have charged 65 rubles for the previously announced breakdown.)
Therefore, I can safely say that the prices are higher than in another service, they did not show themselves in any way, the reviews were screwed up. I do not recommend it!
See original · Русский
8
6
March 26, 2024
👎👎👎just terrible service!
They came to change the screen on the phone, told me to wait a couple of hours, and eventually forced me to wait as long as 5!😤
And they gave it away in glue and with elastic bands wound on the phone. Appreciate your time and don't come!
See original · Русский
3
2
April 15, 2024
Good afternoon. I don't understand why you need to specify additional communication channels if they don't work? I filled out a feedback form in which I indicated my wife's phone number, since I am at work. It was indicated that we will call you back within 5 minutes. Good. It's been 10, 20, 40 minutes. An hour and a half has passed. I got free and found out that no one called back (((.... I called myself - I asked why they didn't answer on the feedback form -the answer is brilliant!!! 100%% - and everyone is calling us!!! 😂😂😂😂 how do I know who is calling you and how, it doesn't matter to me))) don't make such feedback forms if they don't work for you.... I filled it out from others, already out of sporting interest - they called back in 1 minute. Remove the let's call you back label - this service does not apply to you
See original · Русский
4
2
September 20, 2023
Good evening 🥰 I want to say a big thank you to manager Pavel ☺️ For his excellent knowledge of iPhones and prompt help 😇 Thank you
Alesya Koblyakova.
See original · Русский
3
1
December 13, 2023
I dealt with the problem of a broken front and rear glass on the Iphone 11 pro, agreed for a certain time (offered a replacement phone), took the phone I made in the evening. There were no problems with handling and repair, the price is more than adequate. Conclusion - I recommend it as a good workshop.
See original · Русский
2
July 5, 2023
excellent service, I applied to replace the display (module) with an iPhone 11 pro-we did everything quickly and efficiently. Prices are on the list of the lowest in Minsk. The phone was returned by courier, the payment was accepted as it was convenient for me-they left a receipt and a guarantee. I recommend it to everyone!
See original · Русский
1
1
March 29
I changed the battery. I made an appointment in advance, and everything was done within a couple of hours.
See original · Русский
1
October 12, 2023
Thank you very much to this service. I had a problem that after charging the phone just turned off and did not give any signs of life, no matter what I did. The service did it for 1 minute, and they didn't even take any payment because the case was very easy (just some kind of glitch happened) thank you very much!
See original · Русский
1
1
July 19, 2024
We were looking for a center with affordable prices to replace the battery without soldering the controller. They came in the afternoon, said an hour and a half, although the site says from 20 minutes to 1 hour. A little longer, but cheaper than in others. But an hour and a half passes, I call, he says that the phone is lying disassembled on the engineer's desk – I'm not surprised, because we saw this engineer on a long smoke break. As a result, we haven't received the phone yet after 2 hours.
See original · Русский
4
1
April 10, 2024
They gave the phone to replace the module.As a result, the battery was changed, the phone does not hold a charge at all and two black spots appeared on the screen that they installed.I do not recommend it very much
See original · Русский
4
1
December 11, 2022
I chose this service center because there were the most positive and numerous reviews. I addressed the problem of replacing the battery. In order not to paint for a long time, the result is:
- after a week, the battery came off. I had to go to the center again so that the phone could be disassembled for re-gluing.
- when I first visited the service, I overheard one of the customers complaining that after replacing ONLY the battery, problems with the display began... The same thing happened to me, to which they replied that they were not to blame for this, but that I had not noticed it for half a year of operation and that I had a Chinese screen :)
- I put a new original reinforced battery. As a result, it worked exactly like a shrunken Chinese battery.
- and the most juice - IP protection was not glued, as a result of which, from a not serious fall (the phone was a good, expensive shockproof case), the screen broke, the protective glass without a single crack and chip, and the display, unfortunately, came to a complete end of the working career
I HIGHLY DO NOT RECOMMEND THIS SERVICE CENTER
See original
11
3
August 31, 2023
+rep, I didn't understand what was happening with the firmware, I waited a month for the earphones, in the end nothing came up, I came here, a nice young man made me headphones in 0 seconds, because I just don't need to do self-repair equipment, but just take it to BePrime, thank you!
See original · Русский
2
1
September 17, 2024
A fairly high-quality service for repairing Apple equipment
See original · Русский
1
1
April 8
I do not recommend contacting you, the phone is not fixed.
See original · Русский
May 7, 2024
We did everything quickly and efficiently, good service, pleased
See original · Русский
1
2
April 15, 2023
The display was replaced with an iPhone 12 , a friendly young man explained everything in detail , they did everything quickly , I didn 't even have time to finish my coffee , I'm very happy !
See original · Русский
3
1