Caution! They will ruin the thing and will not apologize!
If you value your things, I advise you to think 100 times before taking them to this dry cleaner!
I was a regular customer for 2 years, during which time 4 shirts were ruined for me, there were burned spots and holes... The first 3 shirts that were ruined for me were not new and I did not present anything, I only indicated to the managers the fact of what happened. When I came to hand over the shirts again, there was one brand new shirt among them, which I had just bought and worn only 1 time. Having a sad experience, I asked them to be more careful and not spoil my new shirt. When I came to pick it up, I took the shirt without a second thought and the lady already found a burnt hole and a dirty collar on it! On a new shirt!
Of course, I brought the shirt back in the same package, showed the damage. And then it started: they began to convince me that they were cleaning a stain (on a new shirt!), that it was so and a bunch of other pretexts. I brought 3 other ruined shirts, showed them too, in response they nodded at me and said "it happens." They said leave the shirt, we'll show it to the director.
As a result, Director Ryana promised to buy another shirt instead. but!
BUT GREED AND DISHONESTY TOOK OVER AND A WEEK LATER SHE WROTE THAT SHE WOULD NOT REPLACE ANYTHING AND WOULD NOT COMPENSATE FOR A RUINED NEW SHIRT IN ANY WAY! All this was accompanied by the comment "you can go to court, you won't prove anything." And then deleted all the correspondence)))
In the end, I told her that it was on her conscience and neither I nor my friends and colleagues use Blanco's services anymore. The lesson is too expensive....
Be careful!
See original · Русский
3
Mihail Kim
Level 9 Local Expert
March 20, 2023
They observe the agreed deadlines, communicate normally, once they even dissuaded me from handing over the thing to them, because it would be a waste of money.
They work early in the morning - it's very convenient, they can stop by and hand over their things before work
See original · Русский
Батыр
Level 6 Local Expert
December 6, 2022
I have been using the services of this dry cleaner for quite a long time. I am very pleased.
In a word, I recommend it.