Bolnitsa Skoroy Meditsinskoy Pomoshchi Klinicheskaya Gorodskaya Uz
137 reviews
March 11
Ok
July 31
I want to thank the staff of the 1st surgical department, the doctors are professionals in their field, special thanks to the nurses, I have never met such tremulous and understanding ones. Among the advantages, the staff is friendly, responsive, attentive to patients, gave feedback and supported during the treatment process. The whole team is mostly young, which is good news. On nutrition, special thanks, I really liked everything. Of the advantages in cutlets, meat and cottage cheese casserole with raisins are really super. It is also a huge plus that the hospital has a cafe "Batkova hut", where also those who have little food can go and eat. The ward was cleaned every day, dusted, wet cleaned and ventilated. In a nutshell, not a hospital, but a sanatorium. Thanks again for the treatment, this hospital pleasantly surprised me.
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July 12
Everything is not bad, but it would be nice to wash the lanterns and turn on the fountain and arrange parking for patients would be good! I will tell you about the staff separately. I would like to thank the staff of the 3rd surgical department, namely surgeon A. A. Kholupov, VasilenkoA nurses. V. Lazarev, N. V., the procedural nurse Knyazkova A. S., the senior nurse Zh. V., the nurse Yazeva S. N., the barmaid Golova N. A. for their professionalism, attentiveness, sensitivity to patients! Thank you so much for your hard work!
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June 16
Semenov Sergey Alexandrovich is a Godsend in medicine. .
Thank him very much. For the operation he performed on me to restore breathing and rhinoplasty. Everything is done carefully, the supervision before and after the operation is at the highest level, a very cool professional in his field, helps with recommendations for recovery. I am extremely grateful and pleased that such professionals work for you and the anesthesiologist after the operation brought you out of anesthesia without problems and bad memories, nurses and nurses are responsive people. I did not regret that I chose this particular hospital to help myself. Thank you very much to medicine for such help.
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September 3
I want to express my immense gratitude to the surgeon A.A. Kholupov, who really saved my hand. He is not just a professional with golden hands, but also a man with a big and kind heart, who has not lost compassion and the desire to do everything possible and even more in the most difficult situations. I bow low to you, Andrey Alekseevich. My thanks to the head of the 3rd surgical department, the operating nurses, Nurse Angela and everyone who helped me through all the difficulties during my treatment. Low bow
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October 2
On September 30, 2024, my father was admitted to the BSMP hospital with a very serious diagnosis.Unfortunately, I was not with him at that moment.The attitude towards him was like a scat, both on the part of the doctors and on the part of the nurses.They called me an alcoholic and a moron, and for some reason they tied my hands.No one provided emergency assistance to my father, an ambulance was called and redirected to another hospital, my dad waited for an ambulance for 3 hours in the emergency room.The diagnosis is a fracture of the base of the skull, brain hematoma + ischemic stroke.Of course, I will not leave this case unpunished, I will contact the Ministry of Health and call the hotline....
I think that these *people* who work at the hospital also have parents and I hope that no one treats them like that!
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August 18
TERRIBLY!!!
They were brought by ambulance to the emergency department at 4.30 am with severe pain, examined - sent for tests - everything is fine here and then when asking any questions to the surgeon, he answered lazily, in a raised tone, very uncertainly and when they decided to ask the question why does the pain spread to the muscles, the surgeon said : well, I do not know, it means it can hurt too! To which I grinned and clarified in a calm, polite tone - the doctor is still what kind of diagnosis is that ...
the surgeon was very offended, he flew out of the exam room shouting SMART (and a dirty word)! And then, shouting, he began to claim that I was mocking him.
It's a shame and not pleasant when you ask for help and you get snapped at, insulted instead of explaining to the patient what to really do with his sores.
I understand that the duty team wants to sleep and maybe there were heavy patients, but this is not a reason to communicate with other patients with screams and insults, because when it hurts, you expect help from the doctor and not screams.
Khtrurg's name is Sakr A.X
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November 15
On October 4, my beloved grandfather was admitted to the neurological department with a stroke. On the 6th, he was transferred to the intensive care unit. To begin with, while he was there for two weeks, it was even a problem to find out about his condition. Sometimes I couldn't get through for a whole day. The comment was dry and always the same - the condition is severe, unconscious. After two weeks, he was transferred back to the department, arguing that another patient needed the place (and thank God), and was not even informed about it. We found out only the next day. When I saw him, I was speechless. And it's not even about the general condition. I don't understand how such terrible bedsores can appear in two weeks. It feels like they didn't approach him there at all, except when food and medicine needed to be poured in. The heels almost stuck to the bed and turned black. Is it really impossible to carry out at least a little human care in the intensive care unit in addition to professional care? It seems to me that these bedsores were treated for the first time only by girls from neurology before our arrival. And it's just elementary to carry out at least some preventive actions so that these bedsores simply do not appear, is it really that difficult?! Only two weeks have passed!!!
The next day, when we came to the department, we found out that grandpa was also conscious!!! He sees everything, understands and reacts to the best of his abilities! And he saw all this hell and disregard with his own eyes and realized it. There are no questions for the girls from neurology, the girls there are good, they helped us a lot. 11.11 the grandfather was gone, at that time he had already left this institution and went to another one. It's a shame about our medicine!
I got the second star only thanks to the neurology staff. Resuscitation didn't deserve one. God forbid at the end of the journey to be there.
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November 6
I would like to express my deep gratitude to Sergey Alexandrovich Semenov for his good attitude to patients and an individual, professional approach to each of them, as well as to the entire medical staff of the ENT department. The whole team is always in a positive mood and charges patients with it, thank you all very much for your work.
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June 12
It's a pity you can't put a minus sign. On May 13, I brought my mother by ambulance, who had a slight speech disorder. Stroke. They took us in, examined us, took us to a CT scan, brought us to the emergency room and forgot about us for 2 hours. No help was provided to a person with a stroke for 2 hours!!!!!!! We spent this time talking and joking. After 2 hours, my mother was taken to the department. Our last conversation took place around 5 pm on the phone, after 7 I couldn't get through. I got through to the department after 8 p.m., apparently there was a shift shift. They said it got worse and that I didn't call or bother. On Tuesday, I flew in and brought everything I needed (diapers, diapers and other consumables). Mom " Slept" All she had was one oxygen and one IV. His mouth was drooling, his right side was paralyzed, and his left arm was tied to the bed with tremor. I was noticed in the ward only 20 minutes later that my mother was not alone, and I was wiping her, correcting her. To which I was told that she had allegedly been wiped off about ten minutes ago, but the T-shirt was wet through. I put a disposable song on my chest. And that's it, after 10-15 minutes, relatives came to my mother's neighbor, apparently wealthy people, and there they ran every 5 minutes, then check the IV, then wipe, and my mother and I were like abandoned dogs. In the 2 hours that I spent with my mother, she never regained consciousness. Then I went to talk to the doctors, and almost all my questions were answered with one answer. I am NOT the ATTENDING PHYSICIAN, BUT the DUTY OFFICER (it was nice and a big weekend) the only thing they told me was why my mother did not react to me, that she was unconscious. On Wednesday, I was forced to go to work, and at work at 10.48 they said that they took me to the intensive care unit, and at 10.51 that she was gone. And after another half hour, they clarified whether I would take the consumables back, or they could leave them. That's all the treatment. The man was kept like a dog first in the emergency room, then in the ward until the last, instead of being transferred to the intensive care unit as soon as the condition worsens. I do not wish evil, but we are all not eternal, and it would be fair if one day in due time you come across a staff with such an attitude.
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September 20
Good day! I tried to call the hospital on several numbers, but none of them answered. In response, only an automatic message: "Please check the number you dialed." The situation is extremely unpleasant, especially at times when urgent medical advice is needed. It is very important that phone numbers are up-to-date and accessible, because people count on help, not empty expectations. I hope that the administration will pay attention to this problem and correct the situation for the convenience of patients!
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September 25
I would like to thank Sergey Alexandrovich Semenov, the head of the otolaryngological department, Natalia Nikolaevna Semenkova, the doctor, as well as the entire medical staff of the department, for their sensitive and attentive attitude for their high professionalism!
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April 9
I thank the BSMP staff for their timely assistance and friendly attitude. And especially the doctor Orlik Yulia Alexandrovna for her invaluable help in treatment, for her responsiveness and tremendous support! Thank you for your attention, for your honesty and openness. She is an excellent doctor, the best specialist and just a good person! Treats each patient as a family, finds a special approach.He admires his dedication to his favorite business!
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October 13
The gynecology department is something with something. There is no one on duty at night, the attitude is not caring. In the waiting room, the same thing, the woman does not know how to talk normally at all, there is no help. I do not recommend this place. This place needs to be checked!
It's a pity that you can't put 0 in this PLACE, because it's hard to call it a HOSPITAL.
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July 30
Medical care was provided quickly and efficiently. I also want to mention the young specialists who quickly provided medical assistance and made the correct diagnosis in the emergency room.
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July 1
Many thanks to all the hospital staff! And especially to the surgeon Bogdanovich Alexey Viktorovich for the difficult operation performed by my mother! Thank you, Doctor, for your golden hands!!!
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May 19
I would like to express my deep gratitude to Sergey Alexandrovich Semenov, head of the otolaryngology department, for his professional approach and human attitude to each patient. She was admitted to the department with fever and sore throat with complications . I could not eat or drink for a day, the temperature did not go down, but after completing all the prescribed appointments, the temperature dropped, I was able to drink tea for dinner and quickly went on the mend. Also, many thanks to nurse Grigorieva Oksana Gennadievna and nurse Nikiforova Tatyana Petrovna for their human attitude, sensitive approach to patients, and knowledge of their business. Thank you so much that there are such wonderful professionals in their field and just People with a capital letter!
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April 8
I would like to thank Yulia Alexandrovna Orlik, a doctor of the neurological department, for her sensitive attitude to patients and their relatives. Kind, attentive, competent specialist, will tell you everything with kindness and a smile. She treated my dad Matveeva M. A. Thank you very much for the treatment and attitude. If only all such doctors were from God. I would like to wish health, long life and happiness to the whole team.
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February 28
On February 23, I was taken by ambulance to the emergency department of the BSMP. I have something to compare the beginning of the treatment process in the healthcare institutions of our city. As in other hospitals, there are elements of hustle and confusion. But this is only at first glance. Further developments have shown that the entire process of admission, examination and all kinds of procedures is well-established, complete and, most importantly, there is a benevolent human factor in everything. In the surgical department, where I was sent from the emergency room, I write these words sincerely, without the slightest shadow of flattery, I was greeted like at home, a cozy, though paid ward (but it's worth it) respectful, with a sense of knowledge of the subject and correctness, attitude towards the patient. I was not treated for a long time, but this once again testifies to the quality of treatment and professionalism of those into whose hands you fell with the hope of getting rid of pain and suffering. Separately, with a feeling of sincere gratitude, I appeal to the management of the institution, such doctors of the department of surgery as Marchenko D.A. Kalashnikov A.Yu. deserve, of course, encouragement. Today it is the standard of the medical profession for many who just became a doctor. Sincerely, Alexander Alexandrovich Gushcha.
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April 12
Good afternoon! I would like to express my great gratitude to Marina Sergeevna Shedko, an anesthesiologist and intensive care specialist, and the deputy for saving the life of my mother Tamara Vladimirovna Matveeva.to the head physician Vinnikov Alexander Vasilyevich. Thank you for your professionalism and humanity!
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April 26, 2023
Огромное спасибо врачу отоларингологического отделения Семеньковой Наталье Николаевне за чуткость, внимание, доброжелательность и профессионализм. Хочется отметить в целом слаженный механизм работы всех медработников этого отделения (процедурных медсестер, санитарок, работников столовой, а также сопровождающего персонала. В палатах и в коридоре производится четырежды уборка- чистка сантехники, мытье полов. Поразила стерильная чистота. А кормят в столовой -очень вкусно. Респект повару! Отдельное спасибо работникам физиокабинета -приятно получать лечение у хороших специалистов!
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July 7, 2023
Хочу отметить врача от Бога:Орлик Юлию Александровна! Это потрясающий врач! И очень человечный человек. Внимательный, очень грамотный по своему профилю работы и гороздо! шире. Чувствует поциента, даёт потрясающие разумные советы, ненавязчиво. Вот именно такими должны быть все! врачи. Она лечит даже своим появлением в палате и улыбкой. Работает в отделении неврологии. Лидия-людмила.
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April 10
I have never used the services of a BSMP emergency room, and I am a rare guest at the clinic.I turned to Laura in the emergency room on April 10, 2024, because they gave me a voucher in their clinic only for the 22nd day.I was very surprised by our free medicine. I served around 2 hours, they released one person in front of me.That is, I served time as a patient of free medicine, when they began to examine my ear, they said that they needed to do flushing because of the cork.Okay, but when I was told that this is a paid service, and the cost of washing one ear is 14 rubles, then somehow it became a shame for
for yourself and for the time you spent. Really
we have such a system everywhere now.I, as I did not come across this, was shocked by this system.
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November 4
The stitches were terribly sewn up. I would like to ask the patient's permission before giving stitches to "beginners". They do not come to the ward at all, even if they are lying down. There are few places in the reception department.
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September 10
The nurse does not let students through the main entrance, although patients and other people calmly walk into the hall with dirty shoes. Biased rude nurses - guard the entrance as in the Metropolis
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October 13
Surgery 1 - surgeons are at the highest level, as are all medical staff. Of course, it's time to change the beds, after the operation you don't understand what hurts your stitches or your back.
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January 12
In the period from 12/28/2023 to 01/9/2024, she was in the BSMP in the otolaryngological department. I would like to express my deep gratitude to the entire staff of the ENT department, and especially to the head Sergey Alexandrovich Semenov (he is also my attending physician) for attentive and qualified treatment, kind and sensitive, patient attitude towards patients. I wish the whole team success in their hard work and good health! thank you!
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November 14, 2023
We thank the staff of the Vitebsk City Clinical Hospital of Emergency Medical Care for the high-quality diagnosis and service of the Chechen patient Oksana Viktorovna. The services are provided at a high professional level, with impeccable compliance with medical ethics and moral standards. I would especially like to note the work of the head of the endoscopy department V.A. Zelenukho, doctors D.V. Gukalov and A.V. Kuryanovich, ultrasound doctor of the emergency room Alexey Viktorovich, nurse V.I. Gladilina and nurse N.M. Dereshevata. We ask the management Vitebsk City Clinical Hospital of Emergency Medical Care to consider the issue of awarding the above-mentioned specialists. Many thanks, with deep respect and appreciation, the Chechen O.V. and relatives.
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May 1
I would like to express my gratitude for the professionalism and responsiveness during the ENT department of Simenkova. She was able to quickly and correctly diagnose and prescribe the right treatment, which led to a rapid recovery. Thank you very much.
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March 15, 2023
Хочу выразить огромную благодарность за качественное лечение, за профессионализм в своем деле всему коллективу отоларингологического отделения. А также за тёплое отношение и доброту медицинских сестричек физиотерапевтического отделени, это Абрамович Инна Леонидовна, Григорьевна Ольга Васильевна. Массажист Тереком Елена Александровна. Пожелать Вам всем хорошего здоровья, благополучия и спокойствия Вам и Вашим семьям. Спасибо большое за ваш труд. С уважением бывшая пациентка Татьяна Дмитриевна.
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November 19, 2023
I express my gratitude to the doctor Stepura, Acting Surgical Department No. 1, for his high professionalism, conscientious performance of his duties and high-quality medical care. And also thanks to all the medical staff of this wonderful department. Thank you for your hard work, I wish you good health and success.
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May 18
I would like to add that the young head of the ENT department is a very understanding and responsible person, Sergey Alexandravich Semenov, treats us with pleasure. I will be very glad if you notice this review. I will be glad and grateful ❤
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December 11, 2023
I would like to express my gratitude to the doctor Grishaev Vladimir Viktorovich for his kind, attentive attitude. The specialist is young, very responsible and friendly. Examined and received in the reception department.With respect and great gratitude, patient Apenko Inna Nikolaevna
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September 29, 2023
She lay for 8 whole days in the 3rd surgery under the care of the most excellent surgeon Kholopov Andrey Alekseevich. It is clear that
it is better not to go to the hospital at all, I mean not to get sick, but if such an accident happened, then they will help here.
I know that many complain about the scarce resources of the hospital, but its employees work wonders so that everyone has what they need.
And about the kind words that some lack, so usually we hear what we ourselves extol into this world....
Good to all 😊
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March 1
I've been in this hospital a couple of times.. however, it was a long time ago, about 12 years ago.. quite a modern hospital. The wards are in good condition. And the doctors are not bad.. The only thing that needs to be changed..this is to make repairs in therapy in a brick annex, the one in the courtyard there is not a comme il faut level..
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April 1
I came to get a certificate for release in physical education, not only was I absolutely not examined in any way, although I emphasized that my knee was very sore, so they wrote me the wrong age, and wrote that I was studying for the 8th year of honey, which does not exist... the question is, how many years have the "specialists" of this institution been trained?!
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December 7, 2023
They had hip replacement surgery. Everything is done professionally, no complications. Excellent postoperative service. I would like to thank the surgeons of the Department of Traumatology.
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April 21
Выражаю благодарность за профессионализм врачу травматологу Лицкалову А. Г. и его команде. Операция выполнена на высшем уровне и без осложнений, главное нужно иметь своё терпения.
May 20
I would like to express my gratitude to Sergey Alexandrovich Semenov, head of the ENT department, as well as to the entire team for their professionalism and human attitude towards patients! Thank you and I wish you great health!
At the end of March, rhinoseptoplasty was performed, now after two months I can say for sure that I forgot what it was like to use nasal drops every day to at least sleep. I have never used nasal drops after surgery, and my breathing has been completely restored.
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July 25
I was in the hospital 5 years ago. The medical staff is excellent, including the nurses. But there are rooms for 7 people, it's a little uncomfortable.
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February 7
I Kulachkova Lyubov Ivanovna express my deep gratitude to the doctors of the emergency room, Vitebsk Emergency Hospital, for saving my life on 01/22/2024, I bow low to you for your hard work and professionalism. Great health to you and your loved ones!!!I ask you to thank the staff.
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February 4
The staff is on a joke. The IV was brought without a stand. They threw it with a bag and lay there for two hours after the operation. Only there is nothing dripping from the fact that there is a package. The cast was put on after the doctor gave the nurses a cradle. It turns out they should have done it right away. The catheter was run around for 2 days and asked to be removed. "They will come and take it off now" actually 2 days went by.
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June 21, 2023
Государственное медицинское учрежденияе, где работают высоко квалифицированные специалисты, медицинские сестры, младший медицинский персонал. Чётко выполняют медицинскую работу, чисто в палатках и в коридорах.
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November 25, 2022
Хочу выразить благодарность врачам-оториноларингологии Криштоповой Марине Александровне и Стрельченок Екатерине Сергеевне за слаженность в работе, профессионализм, поддержку и внимательное отношение. От вашей квалификации и профессионализма сегодня многое зависит в деле сохранения здоровья. В своей работе Вы опираетесь на свои знания, опыт и индивидуальный подход к пациентам. Несмотря на нелегкий труд Вам удается проявлять безграничную гуманность и стремитесь сохранить и приумножить самое дорогое, что есть у человека, а это здоровье! В результате высококвалифицированной медицинской помощи под наблюдением Марины Александровны и Екатерины Сергеевны в послеоперационный период мы добились ремиссии заболевания. Это очень важно, когда в начале заболевания врачи назначают правильное грамотное лечение, и когда следят за динамикой пациента. Всегда всё подробно объяснят и расскажут, дадут рекомендации по поводу дальнейшего лечения. Только в такой атмосфере становится спокойно и ты обретаешь уверенность в том, что лечение дает результаты . Верю, что мое здоровье совсем скоро наладится. Желаю всего самого наилучшего! Огромное Вам всем СПАСИБО!
пациент СушинскаяВ.Н.
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October 23, 2023
I was in the gynecology department, they treated me very well and quickly picked up the treatment. We did all the necessary tests on the same morning as I arrived. There are questions to the chamber, it would be nice to make repairs
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December 8, 2023
I would like to sincerely thank the staff of the ENT department and, in particular, the head of the department, Sergey A. Semenov, for their professionalism and attitude to patients. They were quickly and efficiently put on their feet. I wish there were more such professionals!
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August 24, 2023
Как-то хотела оплатить платную консультацию у терапевта. Пришла в бухгалтерию, когда бухгалтер пила чай и выдала, что она не будет сейчас мне искать терапевта, так как она занята и у нее скоро праздник. Я должна была, по ее словам, оплатить, и через несколько дней придти когда она скажет... Собственно, что это за работник, который посылает пациентов? К слову, врач ультразвуковой диагностики, вместо того, чтобы работать, обсуждала "важные вопросы". Простите, для ваших сплетен есть обед, какие из вас врачи??? С таким рвением у работе, вы как и в других больницах, скора будете гуглить симптомы и лечение.
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March 14
I broke my collarbone in 2018 in the summer of July... The first floor is immediately to the left.
The nurse is tall and sweet...I just don't remember my name... but the memories are pleasant...
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February 19
Darkness, not a hospital. But I'm afraid it's more the fault of the Ministry of Health than the staff. I bow low to the doctors, and to the medical staff in general, that despite all the current difficulties you are doing your job at the highest possible level.
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November 3, 2022
Спасибо всем, кто там в трудную минуту помагает. Сам лежал. Медсестры добрые и отзывчивые, у врачей индивидуальный подход, всё убрано и чисто своевременно, кухня очень приятная. В приемном отделении работают люди, которые быстро реагируют на проблемы пациентов. Спасибо Вам всем ОГРОМНОЕ
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