I bought a phone in installments. iPhone 11pro. When she came to me, she began to figure it out. There is an error at the expense of the battery (it was replaced), warnings from the operator about that. There was no guarantee that the error would always hang. It was also not agreed that it could be read and studied somewhere. The girl is a pro in her field and was able to persuade me to take a protective program (which costs about 250 rubles.- and this is not a little). Having said that I can handle glass damage during the year. But I was not warned that this was a one-time promotion. After all, it is possible to replace the glass at a price lower than the one offered. And plus a little thing, but still. They offered a case- during the conversation they indicated that it costs about 23 rubles. But they brought it for 18 -the price tag on the package. It's unpleasant, though.

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Dasha

Level 2 Local Expert

I bought an iPhone 11 128 GB, 100% battery. Grade A. Bought it in June 2023. At first, he pleased me. Then he turned off in the first month, which I did not attach any importance to. Then he started shutting down more and more often. He was treated with care, did not drop it. Then I noticed that it turned off about 70% of the charge , then turned on itself and showed 10% when turned on , and then turned off again and again showed 30-70%, always in different ways .And this was repeated until I connected the charger. I contacted the store's technical support, handed it over under warranty. At the end of a week, he was diagnosed and returned with the conclusion that "everything is fine" with him, But the phone still turns off. And it always turns off and no longer by 70%, but by 80-85%. And I feel like it will be 99% off soon. The store's attitude is absolutely not caring. I do not advise you to take any equipment there.

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мария фельдберг

Level 3 Local Expert

Никогда не покупайте у них телефоны , я телефон сдал по гарантии , отправил 13 сентября , им пришел телефон 14 , жду уже 8 дней, телефон до сих пор не у меня. Телефоны там собирают с б/у запчастей , свой айфон уже 2 раз по гарантии сдаю. Консультанты молчат спрашиваю они отвечают "Нет информации из северного центра". Что делать незнаю(

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