We sent the order on Monday from Nukus to Tashkent, they said that I would receive the parcel on Wednesday. In fact, the post office was not working on Wednesday. And the BTS staff in Nukus did not report this, they said to wait 2 days. I've been waiting for 3 days!! On Thursday, I came to the post office to pick up the parcel, and then I saw my parcel was not there, I sat waiting for an hour and a half. Call center operators are working inefficiently!! There was some girl in the call center who talked to me, I really want to complain about her, I don't know her name. I did not tell her that I would pick up the parcel from Kushbegi. Why did she think up for herself that I would take it from there?! In Nukus, BTS employees do not know on what days BTS branches in Tashkent work and on what days they do not work.

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