A very long wait. Employees do not work, but just stand in the kitchen doing nothing or sit in their "mini office". I don't know what else to call him. They just sit and talk when there are too many orders. There is also a terrible relationship between employees. Is it normal that at the moment when I place an order, other employees approach an employee named Valeria and address her in a disrespectful tone? I am writing this only from what I saw myself. If other visitors have noticed this too, then please do not be indifferent and also write a similar review, because it is really terrible when your colleague is treated disrespectfully, especially in front of clients.
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ирина п.
Level 4 Local Expert
May 7
The service is terrible!!! We ordered an order, collected it for more than 20 minutes, despite the fact that we ordered when there were practically no orders, the QR code stopped working at all, she reported at the checkout, the girl said she would call the manager, eventually stood waiting for 10 minutes, after which she once again told about her problem, of course everything was fixed, but so far she was sorting it out with this problem, the food is already cold. I was no longer in the mood to eat, the service was terrible, and I left the worst impression among all the establishments I visited.
Work out the problem with the staff!!
I was there last time on April 5, but on May 6 I decided to give another chance, but I was even more upset. Firstly, some staff do not wear their hair under a cap in the kitchen, they did not report a fork when they asked for another one, they refused us and said they would not follow them, some horror is happening with this institution and it is on the atrium!!!! I haven't seen this anywhere else.
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Валерия Григорик
Level 3 Local Expert
May 13
The food is terrible, the cutlet is tough, the bun is dry, it is impossible to eat, the only plus is enough sauce. Potatoes also leave much to be desired… Cheese medallions, he's quiet only the word cheese, just dough and somewhere a little cheese, and that doesn't taste much like cheese) I watched as the employee collected our order - I was very surprised))) a portion of potatoes was lying on some surface, she took it and went to put it in a bag ...) so the staff seems to be good, but the service is terrible, well, the waiting time is also limping