I chose dry cleaning based on reviews, location, and speed of execution, because the suit is not cheap and is only dry cleaned, but, alas, how disappointed I am in the end! Firstly, they initially said up to 5 days, when I came to take it, they increased the period to 7, okay, OK
. I came to pick it up: the button is sewn crookedly on the sleeve, and it's so clearly visible!
But this is velour, you can sew it on yourself several times! Moreover, initially, this procedure is done for an additional fee!
Secondly, there were threads that got stuck in the back pockets for some reason, but, most importantly, they took the arrows and removed them, and when I asked why they did this, the administrator yelled at me!!! How is that even?!!! I told you when I took the exam that I was taking it for the first time, but it turns out that I also have to tell them to make the arrows for me, where they were originally....in my understanding, if I wanted to remove something, then I probably need to say it, and not when it was originally there, I need to indicate that it should be returned. But it would have been all right, I left it to be finished, and, alas, it took more than one day, and anyway the arrows made it look like they were making them so that I would never want to wear these trousers again, as a result, I had to wait several days for them to be redone!!!
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Надзея
Level 18 Local Expert
October 27, 2024
I am very pleased with the result!
I gave away an old (more than 10 years old) suede jacket and several jackets. The jacket was cleaned of old stains and dyed without loss of softness, the color was chosen perfectly! The jackets are also all in perfect condition!
P.S. I was looking for a dry cleaner for a long time, I found this one based on reviews on the Internet and did not regret it. And a very nice woman accepts and gives orders. It helped me a lot personally :)
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Екатерина Перова
Level 3 Local Expert
April 5
If you want to bring your favorite beautiful fluffy lined coat, pay the money for cleaning and then pick up the deflated shapeless bag, then you are here. I brought my lined coat to this wonderful dry cleaner. The coat tag said dry cleaning only. The woman who took the orders said that the jacket could be washed, but then deformation is possible, and with dry cleaning the only thing that can happen is not to clean the dirt well. I said it was better to do as it says on the tag, and we agreed that if the coat didn't clean, they would call me to ask if it could be washed. In the end, no one called me, I came to pick up the coat, looked through the bag that it was clean and took it away. But when I got home and put it on, I was shocked. The coat has completely lost its appearance and shape, the synthpone has rolled off at the bottom, it has become shorter in front, everything is crumpled, it has become narrower, like a deflated package. When I asked what happened to the jacket, they told me that it happens and that it was probably a marriage in the jacket itself. Well, the coat of the famous brand akhmadullina dreams, so think for yourself whether to hand over your things here so that you can spoil it for your money with the words in hindsight that you should have been warned that the jacket could lose its shape and appearance. If they had told me that right away, I wouldn't have taken anything. I don't have the time or desire to sue them, but if it's easier for them to lose their reputation and customers than to pay compensation, I decided to write a review.
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Anna Vassilieva
Level 2 Local Expert
November 23, 2024
We gave it to the dry cleaner at the 10th point (palazzo shopping center), everything is fine, thank you for the excellent work and for the good attitude towards customers!
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Саша К.
Level 3 Local Expert
October 17, 2024
I gave a wedding dress to the dry cleaners at the Palazzo shopping center, which seemed impossible to save … But I was wrong, after cleaning it looks like new, we were able to clean all the dirt after a fun wedding :)
The girl who took the dress to work consulted in detail, very pleasant) I was very satisfied, I will recommend your service to everyone!
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Игорь С.
Level 7 Local Expert
January 25
I received a text message about the order's readiness. I arrived halfway through the city - there is no order, the SMS was sent by mistake. It would be better not to implement automation at all if you can't configure anything!((
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Nikita S.
Level 3 Local Expert
March 22, 2024
A very pleasant place, they consulted in an accessible and understandable language, immediately agreed that they came to clarify, they did it efficiently and quickly. I recommend it!!! (In the photo, he showed which pants were in length and which became)))
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Анастасия П.
Level 3 Local Expert
March 14
The dry cleaning service itself is very high quality. However, there may be delays in the timing of the service.
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анжела р.
Level 2 Local Expert
February 2, 2024
I would like to thank master Natalia and administrator Elena for their high professionalism and skill, for their attentive and sensitive attitude. Thank you for the qualitatively corrected mistake of their colleagues, I advise you to apply for a shift when Natalia and Elena are working.
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Anastasia Ana
Level 5 Local Expert
March 15
I rented an autumn-spring jacket. It became as clean as new. I am satisfied with the result!
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Алексей Тарашкевич
Level 2 Local Expert
October 24, 2024
The hopeless jeans were saved .I took it away after darning as new, thank you very much!
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Денис Г.
Level 6 Local Expert
December 21, 2023
They were afraid to take the whole jacket for chemical cleaning (allegedly it will sit down) . I ordered a stain cleaning - it was cleaned well, but the timing is terrible - 8 days, with the promised to manage in 2. The order order warns of a delay, but a small spot is not a reason
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Victoria S.
Level 3 Local Expert
July 8, 2023
I thank Elena Alexandrovna for her responsiveness and constant willingness to provide detailed advice on dry cleaning, laundry and clothing repairs.
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Дарья Шевеленко
Level 4 Local Expert
October 25, 2022
My experience of using dry cleaning services is very negative: after an autumn trip, I was given a personal tent for dry cleaning, given that there is a specific "dry cleaning tent" service in the price list, I counted on the safety of the product and professional cleaning, taking into account the properties of the product, but it turned out to be completely wrong…
the cashier who accepted the item absolutely did not know what to do with it and we waited an hour for him to call all possible phones to find out what to write on the receipt, as a result:
When I picked up the tent, I opened it to check the quality: all the sizing seams came off (there are no tents without sizing seams, except for Soviet tarpaulins) and were simply wrapped in a ball and stuffed inside the tent! Without sizing, the tent is useless - it will leak and blow through, i.e. it will cease to perform its function
I did not accept the job, and it was sent for a "quality assessment": we waited three weeks for the results, called and received the answer "we have a very large load, wait" (you can conclude about the number of "satisfied" customers of this chain of dry cleaners) as a result, they wrote to us in conclusion: "in small print in the service agreement it was indicated that the product would be washed with an adhesive solvent, therefore the claims are unfounded and the work is done efficiently"
Naturally, we did not see any contract in our eyes and the cashier did not warn us, as a result, the thing was spoiled, the money for the service was not returned to us, the tent needs to be repaired for a lot of money and it will no longer be the same, in fact, they just washed the tent completely without taking into account the specifics of the product, as if you handed over a wool coat, its they dipped it in boiling water and said: "you didn't read in small print that the product would be boiled"
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Иванова
Level 5 Local Expert
October 15, 2023
Excellent dry cleaning. Coffee stains were being washed off on a light sports suit. Thank you so much for such work! 😉👍
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Anna Mirutko
Level 5 Local Expert
August 9, 2023
A great place to repair clothes! High quality, fast enough and courteous to the client. I'm happy.
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Tanya Sheleg
Level 5 Local Expert
April 4, 2024
Wonderful administrators, professionals in their field! I highly recommend it
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Ana Art
Level 2 Local Expert
February 25, 2024
We ordered dry cleaning and repairs - as always quickly and efficiently!
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Дэн
Level 5 Local Expert
November 21, 2024
It's not the first time I've used dry cleaning services, every time I pick up jackets as new, I recommend it!
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ольга г.
Level 4 Local Expert
October 25, 2022
Dear dry cleaner. I am very grateful for the services you provide. I am your regular customer. I hand over products often and in different conditions. Sometimes they are very worn, sometimes in order to refresh. The result is always obvious, excellent.
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Александр Ш.
Level 4 Local Expert
November 13, 2024
Polite. Quality.
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Анастасия Б.
Level 8 Local Expert
September 12, 2021
I am happy to use the laundry and dry cleaning services. Everything is clean, neat, on time. Things are packed in plastic bags. They give out a receipt. There is a convenient discount program. Time saving + bonus in the form of ironed and starched bed linen. Even better than at home with your own washing machine.
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Наталья Слепцова
Level 3 Local Expert
December 26, 2022
They gave away children's sweatpants, sew an elastic band in the belt. Payment is made after it is ready. Initially, when registering, the amount was 15 rubles, upon receipt it turned out to be 21 rubles. They said that they would receive an SMS about readiness, as a result, she called in the evening to clarify whether the trousers were ready or not.
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Руслан Нариманов
Level 5 Local Expert
January 5, 2022
Okay, there are no questions for the tailor. The work is of high quality, the price is fair, but as for the cashier, there are already a lot of disadvantages. Starting with politeness, which by the way is not from the word at all, ending with arrogance, which just splashes over the edge. No understanding and a rather boorish attitude towards their own clients, as well as a complete unwillingness to fulfill their seemingly direct duties. I do not recommend using their services
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сергей
Level 8 Local Expert
December 16, 2024
Some advantages
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Alice Immerce
Level 5 Local Expert
March 18, 2023
Every time, any requests for clothing repairs are handled with a bang, I recommend it!)
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Carine Nguyen
Level 10 Local Expert
January 17, 2024
The best dry cleaning service! I only carry things there
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Zed Dick
Level 3 Local Expert
March 22, 2024
Lyudmila works wonders with clothes
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Михаил Матуть
Level 9 Local Expert
November 28, 2022
Dry cleaning is of a fairly good level
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Марина
Level 4 Local Expert
August 9, 2023
Excellent service!
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Александра М.
Level 8 Local Expert
June 12, 2023
Everything is fine.
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Вероника Сакун
Level 3 Local Expert
October 20, 2023
Everything is cool !
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Den Rum
Level 25 Local Expert
December 1, 2021
It is not clear how expensive it is. Change the zipper in the jacket from 40 rubles!!!
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Яна Войтехович
Level 11 Local Expert
February 10, 2022
Everything seems to be OK, nothing special
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Елена Макаренко
Level 7 Local Expert
March 11, 2021
They clean clothes well.
But the prices are above average.