The water is good.the attitude towards customers is disgusting.It takes a whole day to wait for an order, which is very inconvenient. It is not possible to contact the management.is this someone's regime object? No one can give an answer as to why the order was not delivered. The sales department and the transportation department just don't take the phone.It seems that they are not the ones who work for the clients, but we are for them.Where the management is looking. They don't hold on to customers.

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Alexandr.KZ

Level 7 Local Expert

The water is great! But absolutely incompetent employees are working. I always order water over the Internet, pay immediately, once again I made an order on Sunday and Thursday, the water was not delivered, something broke again, I call every day and in order to pick up the phone, I need to call at least 10 times or even more. If you haven't delivered to a customer, why isn't that customer prioritized the next day? In general, a terrible company began to have to move to another company. Sharashkin's office

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Евгения Мусаева

Level 2 Local Expert

We have been ordering water from this company for more than 6 years, but for the last 3 months, the service has deteriorated completely. I've been waiting for delivery for 2 days now and today I called myself when the delivery will be, they said that it will be delivered today. Then they called back and said the forwarder's car had broken down, I called back myself to ask another forwarder to deliver, they already told me that the one who was supposed to deliver was sick. You'll decide for yourself if you're sick or if your car broke down . This is the last time we ordered water from you, it's a pity... The water is good, but the attitude towards the customer and the work of the service are disgusting.

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23 reviews