CarCity car service
115 reviews
January 19
I recently visited the Karcity service station and was very satisfied with the quality of service. The staff is professional and polite, they quickly diagnosed the problem and offered several solutions. The work was carried out promptly and efficiently, and the prices turned out to be quite reasonable. I was especially pleased with the attention to detail and the desire to help the client. I recommend Carcity service station to anyone who is looking for a reliable place to service their car!
See original · Русский
1
1
January 25
Good and reliable service. The service station master provided competent and detailed advice on the work and prices. All the work was done efficiently and on time. Provided a photo and video report. I was impressed with the result. Thank you so much for your work. I will contact you again.
See original · Русский
1
March 14
For a long time, out of habit, I used the services of this service station, because it is closest to home. As it turned out, this is the only plus.
I turned to them after the clutch flew. We counted 10,143 standard hours for such work and charged 1,100 rubles (including for details).
It's a good sum to replace the clutch on my 1.2 cc microliter.
When I picked up the car, the foreman said that everything was fine and the clutch pedal was going softer. The next day, after 100 km, the pedal began to wobble and stick when fully pressed. I urgently returned to the service station, and there was an ambush - the organization of work is structured so that two shifts work on different days - in fact, it's like two different service stations.
The new shift categorically refused to fix other people's jambs, citing heavy workload.
The master of the previous shift happened to be at the service station, but he didn't give a damn. He stated:
1. Once the car left the service station under its own power (confirmed by surveillance cameras), it means that the repair was done correctly.
2. There are a lot of parts in the clutch system, and the problem can suddenly appear at any point and "progress" - although he himself warned about the pedal.
3. You can leave the car and in 2 days on my shift we will see.
4. We have cameras everywhere, and if you complain about us, the recording will confirm that we do not refuse repairs.
5. And in general, under warranty, we can consider claims for 14 days.
That's such a reliable service station and such an attitude towards customers.
At another service station (I won't name it, it's not an advertisement), the problem was fixed in 1.4 normal hours.
See original · Русский
3
December 24, 2024
I've applied more than once. Very polite staff, always prompt and helpful.
I washed the stove, everything works fine, and also changed the cooling system tube. We did everything efficiently and quickly.
Thanks a lot to the staff. I will contact you more than once.
See original · Русский
1
November 3, 2024
This estimate is even a lot for this service. I asked about flushing the radiator of the stove. I called in advance to find out the available windows or to make an appointment. They said come at any time, we will do it. I told him what time I would be there and arrived at the same time. Right off the bat, they said leave the car and that's it. I clarified that I would like to look at the process, since I myself wonder how much dirt there is and I did not want to ride back and forth with a hundred home. They replied that they were finishing the car there now . I was ready to wait and specified approximately how long. They say we don't know for sure until the minute. Exactly up to the minute and not necessary, just a matter of about, so as not to stand there for half a day. The result is that the master receptionist is not set up to attract a client and company revenue. Now all people have a lot of things to do and so on, and time is one of the main resources. These services have records and a specific time (even for performing services, since they know about how long it takes from and to). Hence the result about the quality of services.
See original · Русский
1
January 25
I would like to thank the management and locksmiths of this Carcity service. I have been using this service for a very long time and I like everything. All types of breakdowns are diagnosed and eliminated. They explain what will be done and how, without trying to impose unnecessary work. But, most importantly, THE QUALITY OF WORK IS EXCELLENT. Thank you very much for your honesty, efficiency and attentiveness to the client.
And in the future I will be serviced at this service station.
See original · Русский
March 9
I recommend it! I was fixing a generator on Daihatsu Terios. Polite and competent staff (Igor's shift). The car is very rare, but everything was explained, we were able to find the components, and we fixed it. No attempts to unreasonably extract money from the client. The price came out below the average for the city. We issued an order with the cost of work and spare parts and returned the replaced old parts.
See original · Русский
1
December 29, 2024
I applied for the first time.By evening, everything was ready. Well done guys! They explained everything in an accessible way and promptly fixed everything.
Thanks!It's a pleasure to deal with experts!
See original · Русский
1
March 23
Special thanks to manager Igor and the entire team for their advice and constant communication during the work. We told you everything clearly at the beginning, we were constantly in touch and did a great job. I applied for repair of Renault Koleos in 2010.
See original · Русский
January 24
Good service station, only positive impressions. It was urgently necessary to make a suspension, the administrator picked up the spare parts as soon as possible, and what is not unimportant, all the costs of work and spare parts were agreed, the administrator picked up the spare parts not just according to the list, but according to the price-quality ratio. I recommend this service station.
See original · Русский
1
January 24
I accidentally got into this service station, brought the car in the morning and went to work, a few hours later they called back with the results of the diagnosis, took a photo, which I really liked, they picked up the necessary parts themselves, it was very convenient, I didn't need to waste time buying parts I didn't understand, and by evening my favorite car was ready. It was important for me to repair the car quickly, but it was done right on the day of the request. Thank you so much for your work!
See original · Русский
1
January 6
Amazing service. We repaired both our cars. Top-level work. Always kind. Everyone advises and explains if something is not clear. Of all the Minsk services, it is definitely the best!!
See original · Русский
1
April 5
The margins are large and the price for issuing a car differs from the one discussed over the phone, the quality of the work is also not very good, the alternator belt has been changed, now it whistles periodically for a while (maybe not very well fixed, I don't know). They constantly try to persuade me to replace something else several times, although no one asked me to go there)
See original · Русский
January 22
A good service station, I liked everything: they did it quickly and helped with the selection of spare parts, offered options on the phone, gave a choice, all the work was coordinated beforehand. I was satisfied.
See original · Русский
1
January 29
I have repeatedly used the services of this service station, everything is always transparent, professional and on time, any additional work and details are always coordinated, nothing was done or installed without my knowledge. When there were controversial points, they always went to a meeting. I will continue to apply! I recommend it!
See original · Русский
1
November 4, 2024
We came to the service station to clean the gasoline injectors. During the conversation, it turned out that you can change the springs here. It is very comfortable. All in one building. The guys are professionals in their field, they changed everything quickly and inexpensively. A good service station, I recommend it! Thank you.
See original · Русский
February 20
They overestimate the prices very much. It cost me 120 rubles to change 1 well, the muffler gasket. Although it was necessary to unscrew 2 bolts and the protection was not put back on , but simply thrown out without asking me , it was even fixed on 1 bolt . The access to the 2 bolts is amazing. The question is, why did you bring 120 rubles for the May gasket yourself
See original · Русский
3
November 23, 2024
Flushed the heater
They washed the heater well, but broke the nozzle from the air filter, tucked it somehow to the inlet and said nothing
The air filter housing itself was not put into the landing, it was stuck crookedly
They didn't say anything
In short, if you want problems, go for it one hundred percent
See original · Русский
November 23, 2024
The website describes the service "Laser cleaning of the body from corrosion". I wanted to sign up and carry out this cleaning. I just lost time by driving up to the station. They don't do anything like that, but only find out the demand for this service...
See original · Русский
2
September 18, 2024
I drove the car, for a reason - it won't start, there was no injection into the cylinders. I immediately ruled out several options that I checked myself and told the specialists about it. Most likely, it was necessary to replace one of the sensors. I would have appreciated the work myself along with the spare part, well, a maximum of 150-200 rubles with a stretch, as a result, they counted and voiced 400 rubles for me somehow, they decided to make a 50 r discount on my indignation if I pay for cash (taxes, all that, I understand), the question also arises of the validity of the price if it's so easy we were able to make a discount. As a result, a bunch of different diagnoses of everything were added to the act of completed work (apparently they could not find what the problem was) but the question is why should I pay for your unprofessionalism out of my pocket, I want to pay for the work done, and not for your search for the problem, as a result, they could not answer what exactly they replaced (wonderful in this way, I started myself) and counted the replacement of the sensor, I guess 400 rubles, well, they threw off 50 rubles, of course. In general, I highly recommend it 👎
See original · Русский
1
February 1
A very decent HUNDRED! The staff is friendly, the Parking is not bad, but a little (due to repairs) brings the entrance to the service station itself.
See original · Русский
February 17, 2024
Very professional guys, quickly and clearly identify the causes, promptly solve problems with the car. The prices are average, quite affordable. As a working person, I am especially pleased that the service station works on Saturday and Sunday
See original · Русский
2
January 27
Cool guys, I fix the car only there, they work quickly, they explain it clearly, they can buy the parts themselves...
See original · Русский
November 4, 2024
Excellent service, Mitsubishi Space car was driven, the radiator of the stove was clogged, the radiator was washed, the stove warms perfectly. Thank you very much.
See original · Русский
December 30, 2024
On 12/30/2024, the engine was serviced.All the work was done efficiently.The staff showed maximum attention and competence, I have no complaints.
See original · Русский
February 17
I've been there a few times. It's a little more expensive than in other places, but they do it very quickly and there are no questions about the quality. Nothing was sold to the left, as sometimes happens. I will definitely visit again
See original · Русский
March 10, 2024
A good car service. Regarding my question about the air conditioner compressor and the replacement of the brook belt with rollers - excellent. They did, explained, told - the price is adequate. The staff is polite.
See original · Русский
January 10
The generator was repaired quickly and efficiently. They told me what to look for , although they didn 't bother me .
See original · Русский
February 7, 2024
Purely by chance, google gave out the name of this organization where you can fix the headlight (fogging + fixing + adjustment). We did it before the agreed deadlines. It's nice that, in addition to the problem you are dealing with, they look at and advise what else needs to be fixed / repaired. They always call back and discuss what they are doing and how much it will cost. The staff is very polite. Convenient working hours.
See original · Русский
April 8, 2024
Ford Focus 1. 2001.
I stopped by to diagnose the rear suspension. They got into the podcap, without asking. Oil was found in the candle wells. They wanted to give themselves more work, OK. I came to replace the gasket and discussed the price tag. For the job + chemistry to remove the oil.
One shift took over, but another did.
I picked up the car on Friday, on Monday two candle wells were in oil, with a volume larger than it was before.
Along the way, I asked about the price tag for replacing candles. I refused and said that I would replace it myself. ( later, the receptionist equated the words "I will replace it myself = I promise as soon as possible" )
I brought a car to eliminate defects under warranty. In my opinion, the gasket was bitten during installation.
To which the receptionist replied to me, allegedly because of the failure to replace the candles, the oil was again driven into the wells. Interesting)
Then it was said that they did not remove the oil from the candle wells, because you cannot remove it without removing the candles. The mechanic who changed the gasket said, "you need to unscrew the candles so that all the oil goes into the block, there is no other way." 2 candles were approximately 65% in oil. I think that's what he did when he eliminated it under warranty.
The chemistry that was originally used for washing out went into preparing the surface for laying.
Different shifts have different approaches to work and price.
As a result, they eliminated the warranty, removed the oil from the wells and "allegedly" cleaned the ventilation.
Part 2
I started the engine on Monday at the same moment. 2 cylinders failed.
The electrician read the errors and stated that it was necessary to change the gdp and the coil. The price tags for spare parts are practically x2.
Bosh offered a coil for 220p, although its price is 130p)
I understand the margin, but not like this.
Next, he replaced the gdp and the coil and the replacement did not help.
They offer diagnostic services using an oscilloscope and other Prof.equipment.
Although that the coil and the GDP can be checked with a conventional multimeter. But they tried to prove to me that it was impossible.
Next, the engine control unit was replaced.
I've been trying to stitch it for half a day. Couldn't delete the keys. Using the entire arsenal of Prof.equipment.
It took me 30 seconds to remove the old keys and 2:30 minutes to sew on 2 of my keys. Even if you don't know any nuances, spend 30 minutes and find another software on the Internet, but no.
Make your own conclusion.
The answer for the organization :
It feels like you've been reading my review inattentively. Regarding the removal of oil and cleaning of ventilation, I unsubscribed, why do you repeat this and highlight the word "free", it is not clear.
You are trying to mislead.
A bosch coil was offered just the same for 220p. Ngk gdp you suggested. If there was a recording of the conversation, listen to it.
I brought the coil myself. Ngk coil 148p price, not 220 in any way.
About the oil.
The lid is removed, take a syringe and pump out the oil to the maximum, I do not see any obstacles, but drain all the oil into the block as you do....
When giving back the car, it was said that there would be an oil wash, so additional chemicals for which there would be payment. But the shift that did it didn't do it. What is the point of replacing the gasket if the oil is not removed?
Have I already promised to remove the oil myself? And who is writing lies here?
2 cylinders failed. The electrician was doing it.
I did not make any diagnostics on the block, etc. from you. It was only when I took the coil, the GDP and the block, that I checked with myself. I have only registered the keys in your block.
An electrician was engaged and said that it was impossible to change the coil. It was decided to replace the GDP in the pair. But replacing the coil did not solve the problem.
I don't understand why I'm writing the same thing a second time.
Organization's response #2
Your staff told me that when replacing the gasket, you need to wash the oil and said that there would be an additional payment with chemicals for this. I agreed. (you can pump out most of it with a syringe, so that the candles are not covered with 65% oil, there is more oil at times after replacement)
But another shift was doing the work and we see the result. First they cleaned the oil, then they didn't.
And the oil caught up with a new one due to the failure to replace the candles. This was answered by your qualified staff.
In sum, with this answer and the work done to replace the gasket and electrical work, a conclusion is made.
Why are you lying again?
Refused to replace the candles initially. What other jobs have I turned down?
See original · Русский
4
November 6, 2024
I asked about flushing the radiator of the stove, everything was done, everything is working. The staff is friendly. Recommend.
See original · Русский
1
January 4
Quickly, efficiently and with the opportunity to see the whole process)
See original · Русский
May 21, 2024
We did the replacement of brake discs and linings. I am happy with my work. Promptly. I tried to bring my spare parts to the maximum, because the prices for spare parts are not democratic
See original · Русский
October 22, 2023
Good service station and competent specialists. I applied for starter repair. We did everything efficiently and quickly. A big plus is that they also work on weekends. Stelali starter and advised where else to pay attention to the maintenance of the machine. Thank you.
See original · Русский
January 14, 2024
High-quality service station.I stopped by to wash the radiator of the stove, they did it efficiently and quickly.All the dirt was washed, it began to warm twice as much in the cabin it became warm.Thanks to the master for the work done.All are polite and professional specialists.
See original · Русский
1
October 3, 2023
We repaired the starter on Sunday at Kio Cerato. The manager is constantly in touch, the most open communication on the cost of work and the cost of details. Quickly and efficiently!
Well done! Keep it up !!
See original · Русский
January 21, 2024
The specialists are good, diagnostics, repairs - they do everything OK. Prices for work are normal, but for spare parts are very high, 1.5-2 times higher. It's better to go there with your spare parts.
See original · Русский
November 26, 2023
Everything is fast, the staff is polite. Full support during the repair (send photos and videos with information about what is being done with the car, call and pick up spare parts with lightning speed).I gave the car away on Sunday morning and took it away in the evening. I'm happy with everything, I wish there were a hundred more of them. The mark-up is 100 out of 10 possible.
See original · Русский
1
1
October 23, 2023
Excellent service. Polite and competent masters. Everything is neat and clean everywhere. The air conditioner was repaired. They made an antikor. Everything is at the highest level.
See original · Русский
November 14, 2023
Excellent service in the ratio of price to quality, I found it according to recommendations, 3 service in 2 months and the only one where they did not try to heat me, they made a stove for 120 rubles, the rest all offered to disassemble the engine. I recommend
See original · Русский
August 31, 2022
I have been serviced at this service station for many years. I live in Moscow myself, but when I am in Minsk, I always stop by for car maintenance. I am familiar with the owner of the service station and his team. I can confidently say that a cohesive team works at the service station, which is extremely important. There is no turnover. Everyone is a professional in their own field. I looked through the reviews, I see that people are confused that it is difficult to record. But this is understandable - ONE HUNDRED percent in price, customers know where to go, where they do it efficiently and without "divorces". In general, I go and I will go to the guys! Thank you for your work! Always clearly and to the point.
See original
3
December 18, 2023
The master receptionist began to be rude on the move, he does not know how to communicate with clients. The "diagnosis" was done, the problem was not identified, the money was taken. That's all the work of this service station. I will never come here again and I will advise my friends to avoid it. At another service station, they immediately found out what the problem was.
See original
3
1
September 29, 2022
For the second year I have been repairing my Citroen Xara Picasso only on this one, and all thanks to Franz and all the masters. Everything is fast, clear and understandable. Today I took the car after replacing part of the muffler and repairing the compressor for the most important thing adequate money , not cosmic sums , I received recommendations from Franz . Franz, thank you very much, the person when I pick up the machine immediately tells me to slowly prepare for the next replacement, that's how he said today that after a certain amount of time it is necessary to deal with the release bearing.
Thank you very much
See original
2
December 2, 2023
They did the washing of the radiator of the Peugeot 308 interior heater. They announced the price in advance, then after examining the car they said that they needed to disassemble the parts a little and it would cost so much. We agreed and sent a video of the washing process. Flushing helped, the stove began to warm up. I was satisfied with the service. Thanks carcity
See original · Русский
August 4, 2024
A good hundred.they accepted it quickly and did it efficiently.We called back and clarified about the repair.
See original · Русский
April 3, 2024
I didn't find any advantages. When contacting for the maintenance and repair of an electric car, Hyundai received a categorical refusal, although the site promises to perform any repair of all electric vehicles.
See original · Русский
1
1
March 18, 2024
I brought the car to repair the generator.
It was done in 2 days.
I was pleased with the quality of the work.
The staff is helpful.
See original · Русский
April 18, 2024
Good service. They explain and advise on the merits. The prices are reasonable, I plan to contact you in the future
See original · Русский
August 24, 2023
A good HUNDRED,
We did it quickly, we picked up the spare parts ourselves, the terms and cost were agreed with me. Additional questions during the repair process were not too lazy and made a photo report, and agreed on by phone
See original · Русский
September 22, 2023
I came with one problem, we examined the whole car in good faith, gave good advice. And see for yourself what to do) You don't watch everything yourself. Not cheap) but I will come again if necessary.
See original · Русский