I'm just shocked how one employee can ruin my entire opinion of the pick-up point, I've been serving there for 5 years and the staff have always been friendly and if it was tedious to help, they got involved in the problem. But today, just an employee, as I understand it from the two present, is higher in rank or just works longer, answered rudely, refused to help with the question, just 10 minutes of the most unpleasant communication and tone. I was forced to simply leave the point without sending the parcel. The mood is ruined for the whole day. I recommend that the company take a closer look at the choice of personnel. You're losing customers so much! I'm extremely surprised how an employee can be uninterested in helping a client if I say that I can't go into my office and create a document. This is a technical issue for your company. And I also get rudeness in return. They were completely stunned!

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Наташа Пекарь

Level 2 Local Expert

The place is good, no questions asked. The employee who delivered the package was unfriendly and impolite. Next time, you definitely won't want to use this option.

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костя красько

Level 2 Local Expert

I have been using the services of this point regularly since 2022, the staff are responsive, they always help, there have never been any problems, everything is fine!Thank you for your work.

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