CDEK

4.9

423 ratings

Rate this place

Ника Васильева

Level 4 Local Expert

There were two parcels waiting . Today 08.02.2025 we wanted to pick up the parcels . Arriving at the apartment at 11 Internatsionalnaya St., they were confronted with the rudeness of a girl who gave out one package instead of two. Although I saw my package and said it was probably for me. As a result, the specialist yelled at me, gave me one parcel , and the second one remained at the pick-up point . I ask the management to have a conversation with their employees and check for professional suitability, such employees lower the company's rating with their incompetence and leave the worst impressions about the SDEK company as a whole. We will select other companies for the future.

See original · Русский

Елена Грекова

Level 9 Local Expert

Good courier service. They work quickly and efficiently. Polite staff, they work quickly, "without water" (i.e. without imposing anything superfluous).

See original · Русский

Show business's response

екатерина a.

Level 2 Local Expert

The most terrible delivery company! The parcel arrived on December 28, 2024, but was not delivered. They took it away on January 9th. They came up with different reasons, the wrong address, the wrong phone number. Horror, I don't recommend it.

See original · Русский

weter65

Level 24 Local Expert

Sdek, a normal organization from where you can send a parcel, transport your belongings not only in Belarus, but also I sent to Russia, it arrived quickly

See original · Русский

Андрей Волохов

Level 3 Local Expert

Disgusting company, if you see this name, run away from it. Boorish attitude, absolutely not customer-oriented. I called the hotline, the staff is absolutely not competent

See original · Русский

Кирилл Громыко

Level 4 Local Expert

They sent me the motherboard with this delivery. She was supposed to come in 5 days, but she didn't. I went to the website, it says it's delayed by 1 day. I visited every day, each time I just wrote something that was delayed a day in advance. As a result, a week later I called the support service.,

See original · Русский

Янина Коновалова

Level 9 Local Expert

I often use the services of this company, I send gifts to my parents for the holidays, and I have never had any problems with receiving or delivering them.

See original · Русский

Иван Смирнов

Level 2 Local Expert

A part for the car! I called to understand that ng is on the nose!! Are you sure you'll be in time? Manager, answer -yes, of course!!! The trains are all running in bunches! The result was sent on December 28, it was planned to be delivered on January 4, 8 today!! The package is in Novosibirsk!!!! I pay 2500 a day for the car to take up space in the service station!! Two more days and I could fly there and back myself!!

See original · Русский

Кирилл С.

Level 2 Local Expert

Disgusting attitude, documents were sent, the delivery time was indicated "we will deliver within two days", on the website the maximum delivery time is four days "from Gomel to Moscow". As a result, six days passed, after the correspondence in whatsapp, there was no promised call, after the call to the call center it was said that the deadline had been increased by an unknown amount, after the question that the parcel could go for two weeks, she said maybe more and did not know at all and that they did not have maximum deadlines at all. It was just terrible to send signed documents with a seal, and understanding that then there is no one there to pick up and that then I don't need it, it doesn't matter at all. I have never met such a horror, the documents would have reached Minsk from Gomel in three days for three rubles by ordinary belpost or European post, but here the parcel went to the same Minsk for six days!!!!!

See original · Русский

Вероника Федосеева

Level 8 Local Expert

No matter how much I went there, the staff was always polite, everything was processed quickly. Thanks to them)

See original · Русский

НВл

Level 6 Local Expert

The most terrible company!!! I applied for the first time to give my husband the documents in the military unit. I came to the point of dispatch, we immediately discussed with the girl that it was necessary to leave the parcel at the checkpoint, because there was no way to receive a call from the courier (AND DELIVERY by COURIER), and there was no way to sit at the checkpoint and wait for the courier (military people would understand). The bill of lading contained EVERYTHING!!! specified. The parcel was delivered quickly, but was not left at the checkpoint because it had to be passed from hand to hand. And no matter how much I explain the situation, ZERO ATTENTION!!! Now I have to drive 800 km from Moscow to pick up a parcel at the pick-up point, take it to my husband, and drive back!!! IS THIS REALLY A SERVICE??? The INVOICE CLEARLY STATED WHERE AND HOW TO LEAVE THE PARCEL!!! Moreover, the courier hung up when she called him! AN UGLY ATTITUDE!!! Emotions are the most negative!!!

See original · Русский

Сергей Степанов

Level 7 Local Expert

There are no comments or complaints about the work of this company, they fulfill all their obligations, affordable prices, fast delivery, polite staff. Employees often change, but this does not make it worse, everything is on the level.

See original · Русский

Дмитрий И.

Level 5 Local Expert

Disregard for customers and for doing their job of delivering parcels. For the second time, I encounter sdek against my will (it is with small letters - they are very short of handling large ones). Package (no. 15****7136 ) I arrived from Tomsk to Gomel as early as January 05, and from that moment until January 15, until I myself began to write to support, there were no movements to deliver the parcel. Well, except for two notifications in Viber about the delivery of an order to the courier and endless notifications in LC "the order has not been delivered, choose another delivery date." Only on January 15th!!! 10 days after the parcel was delivered to the city and two days before the end of the storage period, my question is "and where? And when?" in Whatsapp, in correspondence with a support girl, it turns out that they cannot deliver, since I have a Russian phone number (it turns out that in the 21st century, with a bunch of messengers, this is a problem). For this reason, they cannot contact me, although they are safely conducting an analysis of the situation with me in Whatsapp and have notified me twice in Viber to the same Russian phone number. Naturally, they corresponded with me from the position of "you're a fool", "you need to - you think", just as they called from a Moscow number - supposedly to help - and offered to sit at home all day waiting for a courier or quickly rush to their office on the last day of storage. Both options are so-so - they put me in front of the fact and the need to adjust to them. The conclusion suggests itself: for 10 days, no one cared that they couldn't deliver, and if I hadn't contacted them, no one would have responded anywhere. The payment was taken for the service - and adios! They only create the appearance of work - useless alerts in Viber, LC. Yes, it would be better to specify specifically there or there - how to deliver, how to contact?! And not to bring the issue of delivery to the point of absurdity, in which, as it seemed to me from successful experience working with other companies, there should be no such problems. Somehow they lose the understanding that they work and exist at the expense of customers who order and pay for the delivery service.

See original · Русский

Ирина

Level 10 Local Expert

I really did not like this point: there are few places, they serve for a long time. When the queue is not checked at all. The entire space in the room is filled with boxes.

See original · Русский

Александр Литошенко

Level 19 Local Expert

I have repeatedly had to send parcels to Russia. I will not say that the services of this organization are cheap, you could certainly try to find other organizations, did not bother and did not lose. SDEK fulfilled its obligations qualitatively. And by delivery time, right up to the door to the final recipient. The only inconvenience was that the goods from Gomel were picked up twice a week and went not directly to Moscow, but through Minsk. But that was 3 years ago. Maybe a lot has changed.The paperwork took 7 minutes. There were no queues. I liked it and recommend it

See original

. d.

Level 9 Local Expert

Not a bad organization engaged in the delivery of certain goods, the staff is polite, they do everything quickly.Parking seems to be there (but a little further, into the depths, near the store "fasteners", well, everything seems to be normal)))

See original · Русский

Знаток Умняшка)

Level 2 Local Expert

They deliver and arrange everything quickly, they will tell and show everything, thank you for being there!

See original · Русский

taxist24. ru

Level 10 Local Expert

I want to leave a review on the work of Sdek, it was a full house yesterday. I waited for the courier as a result, I was unwound, the managers called and said sorry today, that is, the next day before 14 o'clock it will definitely bring In the end and today the day ended and I did not wait for the parcel, This is some kind of horror

See original · Русский

Ирина Маклина

Level 5 Local Expert

Expensive does not mean high quality! I have been using the company's services all the time and considered them the best, until today. I had to send a package from Gomel to Brest. I looked at the site, the period is 3 days. As a result, today is the 3rd day the parcel is still in Minsk. A question! Why pay 2 times more if EMS mail delivers a parcel on the 3rd day 100% in the Republic of Belarus? I called the hotline, they replied that the delivery on the invoice is generally a week and the fact that your deadlines are on fire is your problem. Well, since this is my problem, then do not mislead people and write the exact dates on your website.

See original · Русский

лопатин А.

Level 3 Local Expert

Wonderful pick-up point! They will solve any problem, the staff consists of professionals)

See original · Русский

Ксюша Б.

Level 10 Local Expert

Fast service, no queues, convenient location

See original · Русский

Валерия Стрижаченко

Level 21 Local Expert

Just yesterday I was at the courier point, sending a parcel. Well done guys. They work politely and promptly. I'm afraid we don't have many such points. The point itself is small, there is little space, but it is quite clean despite the snowy slushy weather

See original

Уланов Сергей

Level 10 Local Expert

It's great that there is such a post office, not expensive, fast and without problems. Well done employees do everything clearly. Parking is also no problem.

See original · Русский

Александр Воробьев

Level 7 Local Expert

Convenient location, there were no problems with receiving the parcel. The staff is polite.

See original · Русский

Vlad O.

Level 5 Local Expert

The main condition is not fulfilled, to deliver the shipment no later than a specific date. Although during the registration process they repeatedly assured that everything would be delivered on time.

See original · Русский

Федор Рыжков

Level 11 Local Expert

I recommend. It's all good. A convenient application for tracking parcels.

See original · Русский

Show business's response

Андрей Попков

Level 10 Local Expert

A quality product. The delivery is one of the best.

See original · Русский

Show business's response

Ольга Писаренко

Level 10 Local Expert

I used this service for the first time. On Thursday, September 30, a parcel was sent from Minsk to Gomel. At the dispatch stage, the emphasis was placed on the importance of delivery dates: Monday morning. The company assured that the parcel will be delivered to the specified address before lunch on October 4. I tracked the parcel by number - on October 2, on Saturday, the parcel was in Gomel at the pick-up point on the street. International, 11. I called back to this point, where I was told that the parcel was with the courier, Delivery from 10.00 to 15.00. My request to contact the courier in advance was not satisfied. They said wait! I'm waiting. There is no parcel, the courier is not calling. The phone in the office is not answering (I called more than 10 times). I contacted the departure point in Minsk. At least they talked to me politely, but they couldn't help me in any way. It's already 16.30. No one gets in touch. Even in a purely human way, no one called back. I'm having huge problems with this situation right now. And financial losses, including Very large ones. This is the worst service I've ever had to use. I am very indignant!

See original

Роман

Level 5 Local Expert

A good firm. It's not the first time I've used it. It allows you to buy in Russia what we do not have with delivery for adequate money. A convenient application, it travels quickly, it is delivered from Moscow or St. Petersburg during the working week. I recommend

See original

Dar_Eugene

Level 3 Local Expert

The slowest, blunted company, it's not the first time they deliver, and every time there are delays 👎🏻

See original · Русский

Max Lyahov

Level 6 Local Expert

I am very glad that we have a mortgage in Gomel, I have been using the services for the second year, it is possible to quickly send the necessary documents to the Russian Federation.

See original · Русский

Ольга Н.

Level 7 Local Expert

Civilization has finally reached us! Convenient, no queues, prompt registration. I usually send documents to Moscow - it costs about 8p. 4 days- and they are delivered to the recipient's hands

See original

И С

Level 6 Local Expert

everything is processed quickly enough. the disadvantage of most pharmacies is the lack of suitable boxes for different shipping rates.

See original · Русский

Мария Логвиненко

Level 2 Local Expert

My parcel arrived in Gomel on January 23rd, today is January 29th, the courier is still delivering it, it's a disgusting job.

See original · Русский

Елена П***

Level 14 Local Expert

I choose to receive at the office, because courier delivery is lame. The courier can carry the parcel for several days. In my case, it was something that was given to the courier, I carried it in the car for 3 days. And in the office, the staff are pleasant and polite.

See original

nikkils GROSS

Level 7 Local Expert

I wanted to send a large cargo, I agreed on everything, said the exact dimensions and weight, as a result, the courier arrived and took the parcel. An hour later, they call the person who was supposed to receive the cargo and tell him the amounts are much higher than the amounts that were previously announced to me, I call them at the cantor to clarify what and why they miraculously changed weight and size I was personally sure of the size of the certified one, I wrote the dimensions according to the product manual, but in the end they got more, after asking me to ship the goods that I refuse to send it for such money, they told me that I should still pay the entire amount for delivery, even though the invoice was not yet entered into the database and the goods were not loaded,and the most interesting thing is that they tell me one amount and the person to whom I sent the parcel another amount, as a result, I had to call the main office in Minsk and deal with him there, the dispatcher girl was shocked and all this time she had to decide with her superiors after an hour of silence, she called back and said that the cargo could be picked up for 20p and not for the amount that was named at the Gomel office at Bogdan Khmelnitsky .I strongly do not recommend this cantor, a lot of time spent on travel and negotiations, as well as taking a weekend at your own expense

See original

Евгений Строков

Level 12 Local Expert

Positive 1. Efficiency. 2. The price. Disadvantages of logistics. To pick up the equipment from the company in St. Petersburg and bring it to Gomel at the point of issue for 2 days is super!!! Transfer the flash drive to Gomel at the point of issue in Minsk for 4 days. Horror!!! The result is an average score. But... They are really working very quickly with Russia. Well done.

See original

AleX Fok

Level 6 Local Expert

Everything is OK, but parking is not very convenient, the entrance is only from the Comintern

See original · Русский

HookahBrownBear

Level 6 Local Expert

A good transport system, but with its own shoals. They want you to sign contracts, but physical. Persons are ignored, or they can deliver the cargo within 3-4 days from the moment they declared that the cargo is at the pick-up point

See original

Maxim Makarenko

Level 10 Local Expert

Prompt service, convenient location!

See original · Русский

Максим Аденулов

Level 3 Local Expert

I didn't use the delivery service, but I've been to this place more than once. The staff is excellent, the manager Maxim (teski) is generally a good guy. Queues are most often in the evening, after all, people fly from work to pick up parcels. And so it's okay, the guys are pulling quietly, good luck to them 🤟

See original

Ольга Дикая

Level 10 Local Expert

I liked it, fast and clear

See original · Русский

Игорь Хацков

Level 8 Local Expert

Polite staff. I didn't find any problems with delivery. I have not encountered queues. But the prices are cheaper for Belpost. There is no parking at all.

See original

Александр Щербаков

Level 8 Local Expert

A good pick-up point, fast service, but the location doesn't seem very convenient to me.

See original · Русский

Галина Т.

Level 2 Local Expert

The package was shipped from China. The product arrived at the address Internatsionalnaya 11 on June 13, on July 2, I began to search for my parcel on my own, since I did not receive a call and was not informed about the receipt of the parcel., they also did not inform me by sending an SMS. I.e., the parcel lay in Gomel for almost a month and no one was going to look for the recipient.

See original

Сергей Бобровник

Level 3 Local Expert

I was sending a large cargo. And they didn't treat him very carefully. Despite the fact that he was sent across Belarus, so he arrived at the address back to Belarus with a passage through Moscow. And so the staff who meets you and accepts the parcel is very polite.

See original

Наталья Хамидулина

Level 11 Local Expert

A very convenient delivery method. An unbranded parcel came to me from Russia and I paid very little. I received it in Gomel. I am glad that the office in Rechitsa has been opened. I have already received it 1 time.

See original

Валерий Астапенко

Level 5 Local Expert

A quick and convenient way to send or receive a package.

See original · Русский

дмитрий глоба

Level 16 Local Expert

A good pick-up point. When I was here, the staff did everything quickly and efficiently. No complaints.

See original · Русский

Лимон Евгеньевич

Level 10 Local Expert

I was pleasantly surprised by the speed of service and low prices. I recommend. I don't use belmail anymore)

See original

CDEK

157 reviews