CDEK
Directions
Gumanitarny kaliedzh
147 m
28 reviews
October 2
Data about your cargo may get to an outsider
Dignities: No
Disadvantages: Too "big" to respond to an individual client.
For several years, information about other people's goods has been sent to my email address specified during registration with SDEK and in my personal account on the site, indicating the cities of departure and receipt, the data of the sender and recipient. I tried to solve this problem more than once via chat - to no avail. Promises that this is the last time are not fulfilled. The last time (order 10036181534) they wrote to me that I was "involved in the order by mistake." In the dialogue, I tried to explain that you can't treat personal data like that - to no avail. Maybe the operator does not understand that the disclosure of personal data entails liability. I hope someone will react. Since I will not be the injured party, it is not my data that is being sent to outsiders, (although with such an attitude it is worth considering whether to continue to cooperate with them) there is no point in writing a claim or appeal. But how "fucked up" their letters were. I recall Lavrov's words about journalists.
If some of my suppliers and stores had not used this service, I would have revoked all consents to the processing of personal data long ago. Read the correspondence with support for interest.
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July 11
A very convenient point.In downtown.Quickly and efficiently.I sent 3 parcels.Everything went fine
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April 19
Good afternoon! I sent the parcel from Kirova str., 45, and was very pleased with the service, professionalism, courtesy, and attentive attitude of the customer service manager Tatyana Latysheva. The man is in his place. The service is of the highest level. Thank you and wish you success and prosperity!
Sincerely, veteran of labor, pensioner T.F.Silkova.
See original · Русский
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