A terrible pick-up point, probably the most terrible one I've ever seen. The time is 16.00 Tuesday. I came to pick up the order - there's a piece of paper on the door - I left for lunch, I'll be there in 15 minutes. People have been standing for about an hour, waiting. I didn't wait, I arrived an hour later, the same piece of paper - I left for lunch, I'll be there in 15 minutes. It was not possible to pick up the order, the phone is always not available. It would be possible to put minus 5 points - I would put minus 5, and so 1