CDEK

4.5

61 rating

Rate this place

Er S.

Level 5 Local Expert

The parcel was at the point of departure for 12 days, none of the SDEC employees informed me about the incorrect registration. On the website, I indicated only the weight and dimensions of the parcel, I did not choose the tariff, the system chose it itself, the courier arrived, accepted the payment. After that, no information was received. It was only in the Russian support chat that the operators informed me about the problems with the registration. It came as a shock to me. I highly do not recommend this service in Kazakhstan, where indifferent and unscrupulous individuals work. You might as well throw the parcel in the trash and hope it gets to the recipient. No one even apologized. It's just disgusting. The parcel was stored for 12 days at the sorting point in Almaty at 486 B. Raimbek Street.

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Дмитрий Ник

Level 8 Local Expert

Convenient location, courteous staff. Of the cons, I removed the star for saving printer printing. It's really barely visible on the printed dock. Everything would be fine if it didn't go into the sub-report.

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Andrey Ivanov

Level 22 Local Expert

They gave everything away quickly! The staff is friendly. The item is clean and tidy. In general, everything that is required from the SDEC point is in perfect order!

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Моя империя

Level 18 Local Expert

This is the best branch in the city. They are very polite and will always help with packing.

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Эркеайым Арзыбаева

Level 5 Local Expert

I've been waiting a long time, and I'm still waiting. They said they would deliver the parcel before May 11, but no. I haven 't been in touch with Almaty since May 9th . You've made me bankrupt. I don't recommend it to anyone , it's been 2 times. They 'll just apologize and that 's it . What will I pay for???!!! Is the parcel late???!!!

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Екатерина Палий

Level 17 Local Expert

It is convenient that it is close to Abai Avenue, but the approach to the department itself is inconvenient. Stairs and a high porch equipped with ramps. The office is small inside, it is an apartment converted into an office. Two guys are managers, not very efficient. I really liked the way Marjan's manager worked, but unfortunately she no longer serves clients.

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Виктор Булыгин

Level 8 Local Expert

I definitely do not recommend it! A terrible company, firstly, not an express at all, secondly, when I wrote on December 2 that the status was not updated during the week, they wrote that the status would be updated on the 3rd, and delivery would be on the 3rd, I write on the third, they write that they are already preparing to receive, and delivery will be on the 5th, I write on the 4th, the operator is already writing that he does not know where my parcel is and it is on the way, I do not recommend it, and if the parcel does not arrive to me within 2 days, I will write this review everywhere. If there was a score of 0, I would put zero or minus, I would put minus Ps. The cargo was never delivered

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Николай Брославский

Level 15 Local Expert

I used to work, constantly did not meet deadlines and most importantly on very important orders, stopped working with them, after a couple of years they called, they said that everything had been fixed for a long time, I believed-I made an application, whatever anyone thought, of course the parcel rode around Moscow for 6 days and was sent instead of by air, by land transport and not even in Almaty, and for some fig to Astana, but I'm in Almaty, the parcel is urgent, and sdek are the smartest, instead of informing the customer about some circumstances, they inform that the parcel will arrive, after my call and hassle, on January 31, sdek is sdek, nothing will change in them, I give up and recommend that they send only goods that are not urgent, because they do not care about your cargo and the urgency of departure, but it is better not to send. Good luck to everyone, be careful with this office!

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Olga V. Kuleshova

Level 8 Local Expert

An office convenient for me. Pleasant and courteous staff. But sdek always has expensive delivery even inside the city

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Максим

Level 8 Local Expert

The employee was polite. She helped me quickly arrange the parcel and not overpay, otherwise I counted the devil knows what in the application myself.

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Артём Гарипов

Level 10 Local Expert

Thanks for the service! Well done guys! As always, you are consistently late! For ignoring the delay compensation, a separate thank you!

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МТ

Level 30 Local Expert

Excellent and courteous staff

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Анастасия Старостенко

Level 2 Local Expert

My favorite pick-up point!

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Andrey S.

Level 4 Local Expert

Excellent delivery

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Юрий Г.

Level 2 Local Expert

Thanks, great job.

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ROWman

Level 8 Local Expert

I arrived at 5 minutes to nine, they served me anyway and accepted the parcel

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Константин Л.

Level 8 Local Expert

The parcel was delayed for 2 weeks and the work schedule does not correspond to what is stated on the website

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Level 9 Local Expert

Excellent pick-up point, quickly issued. Politely. Thanks for the work.

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ainur zh

Level 12 Local Expert

Titop Aigerim is the best buyer. Thanks

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м о

Level 7 Local Expert

Lovely people!

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CDEK

20 reviews