I came to send a small paper postcard to Russia. And it seems that the people who are sitting at this point, namely one woman (I won't say her name), want to charge people as much money as possible for connecting some unknown tariffs!
My parcel was packed in an airtight mail bag - but in the end, the girl opened the package, examined the paper envelope and packed the envelope in an absolutely identical new package, only with the inscription "sdek".
I also knew that the delivery would cost 16.6 rubles (packaging is included in the price) - but in the end I paid 28 rubles. And further to my question: "why is the price so high?" - The girl DID NOT SAY a WORD about the fact that she connected tariffs unknown to me, for which she divorced me for 12 RUBLES!
Namely, she connected the EXPRESS SERVICE without my knowledge, about which she did not say a word to me, but wrote off such a large cost for the fact that, allegedly, their prices rose in February.
Disgusting attitude towards customers!
See original · Русский
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Денис Павлович
Level 12 Local Expert
February 6, 2023
Классное место. Удобный подъезд и парковка. Очень вежливая, приятная и красивая девушка на приёмке. Помогла упаковать груз и зарядила позитивом и стала радостно что у нас хоть где-то есть сервис. Обычно по городу куда в СДЭК не приезжал какие-то кислые мины, типа чего ты сюда пришёл, что тебе надо, достали уже и так далее и так далее. Это первый пункт СДЭК в городе Минске, где вас качественно обслужит и предоставят хороший сервис. Так держать
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Ваня З.
Level 2 Local Expert
October 14
I came to receive a package. There were no problems, politely and quickly. Can I have some sweets